Raymond van der Zalm
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Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
Customer Experience & Product Strategy Specialist
About
With over 16 years in the internet industry, I bring a wealth of experience and knowledge across a number of fields to make me an invaluable member of the team.
With a strong technical beginning in Electronic Engineering and software development, I have accumulated extensive experience across user, customer and service experience design, digital strategy, innovation as well as product strategy, management and development. I also have experience managing projects and teams and I am a skilled facilitator and coach.
My experience is on both agency and client side, both large corporates and small 5 person companies and startups. Through this, I have developed well-rounded insight into ho...
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Tags
user experience strategy
product design
outcomes
product
product management
ux strategy
competition
competitors
customer requirements
requirement analysis
requirement
jtbd
user experience
jobs-to-be-done
ux
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