Personal Information
Organization / Workplace
Kuala Lumpur, Malaysia Malaysia
Occupation
Chief Customer Service & Customer Experience Officer
Industry
Telecom / Mobile
About
- Evangelist for customer driven design of services and experiences with a strong infusion of digital.
- Firm believer in agile, cross-functional teams that get things done efficiently across functional silos.
- Strategy minded numbers person with a knack to leverage analytics
- Deep strategy & corporate finance background from nearly 20 years in respective roles.
- Deep telecoms & digital background from working in the TIMES industry for about 20 years
Contact Details
Tags
customer experience
customer service
change management
artificial intelligence
See more
Users being followed by René Werner