Understanding people's behavior, culture and context is the key to develop great services and products. My approach is "to be there and be affected by the reality". Professional and academic approaches, focusing in strategic design and service design.
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designusabilidadeexperi锚ncia do usu谩riouxdesign de 颈苍迟别谤补莽茫辞user experienceinteraction designrobsonsantoswudimpactarobson santosuser experience designmetodologiaihcmanaususability颈苍辞惫补莽茫辞projetoresearchuser researchbraziljaneirowud-rjriounivercidadedigitaldesign digitalmethod辫贸蝉-驳谤补诲耻补莽茫辞design thinkinginovacaowud 2009tecnologiapesquisaexperienceindtmobilecreativityixdausablityinnovationrede socialuseramazonasworkshopappleiphonemotorolainteraction颈苍迟别谤补莽茫辞tescelularqwertynokiatouch screentecladohcimusicixdsa09ixda 2009interactionsconceitoergonomicsergonomiausabilty苍别驳贸肠颈辞蝉businessstarbucks尘茅迟谤颈肠补蝉indicadoresuniversidadepositivoprojeto de produtostart upgooglesprintprocesso别蝉迟谤补迟茅驳颈补strategyprocessproduct managementtechnologyfuturevarejolojasiotamazonvisual thinkingauladesign de interioresstorytellingvisualfield researchuser (computing)颈苍辞惫补莽茫辞 abertacomunidadeeconomia solid谩riacapital socialbancoeconomiapaper prototypingprototipagempapeltestesuser centered designdesign centrado no usu谩riodesign de interfacesben shneidermanfitassociationfaculdade impactaideationknowledge creationcrowdsourcingopen spacecocriationhuman centred designentrepreneurshipinspirational
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