We live in the age of the customer, and top brands can win or lose based on customer experience alone. For brands that engage through digital channels, the quality and depth of the user experience is a key competitive advantage.
As a director of user and customer experience design, I energize and engage cross-functional teams with an emphasis on experience strategy, data and analytics, user-centered design, and collaboration. I thrive on working with smart, motivated people to generate breakthrough ideas that deliver measurable results in disrupted industries including healthcare, financial services and ecommerce retail.
Specialties: Leadership, building teams, user research, ethnograp...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
