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ERGONOMICS APPLIED TO THE DESIGN OF USABLE WEB
PAGES AND APPS
Roberto DADDA and Paolo NEGRI
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Unusability
Understanding usability by observation of unusability
Unusable = not usable
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Wall of gloves  UNIVERSAL DESIGN
Betsey & Sam Farber
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Symptoms
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Official and user generated manuals
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Instructions are
inside! To know
how to open I must
open!
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Cryptic messages
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Affordance
An affordance is a quality of an object, or an
environment, which allows an individual to perform
an action. For example, a knob affords twisting, and
perhaps pushing, while a cord affords pulling.
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Good effordance!
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Usage models!
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Real word mimic
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Usual conventions
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Open the door
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Maintenance
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Prospectives
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Reserved to men with belly who likes BBQ?
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No user models
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In love with technology and design
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Textual communication
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Translation traps!
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Kiss!
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Usage models again and again!
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Inside technology outing
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Interface patterns
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Mental fenching
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Too much fantasy
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Color coding consistency
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Usability comes by design!
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Collision
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Messages
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Users models again
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Old constrains
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Love for technology
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The Kamasutra effect
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Information overload
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Not always easy
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Going beyond usability
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Cocooning
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Usability
Roberto DADDA
roberto@dadda.it
www.dadda.it
Skype, Facebook e Twitter robertodadda

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