![03 training calitate in asigurari de viata partea i [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/03trainingcalitateinasigurarideviata-parteaicompatibilitymode-120817132706-phpapp01-thumbnail.jpg?width=560&fit=bounds)
![02 train the trainers [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/02trainthetrainerscompatibilitymode-120817132549-phpapp01-thumbnail.jpg?width=560&fit=bounds)
![01 riscuri sau oportunitati 2009, aegon & mbi broker [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/01riscurisauoportunitati-2009aegonmbibrokercompatibilitymode-120817132419-phpapp02-thumbnail.jpg?width=560&fit=bounds)
![06 produse aegon pentru brokeri [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/06produseaegonpentrubrokericompatibilitymode-120817090643-phpapp02-thumbnail.jpg?width=560&fit=bounds)
![05 baza conceptuala produse asigurari viata [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/05bazaconceptualaproduseasigurariviatacompatibilitymode-120817090544-phpapp02-thumbnail.jpg?width=560&fit=bounds)
![04 produse asigurari viata pentru bancassurance [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/04produseasigurariviatapentrubancassurancecompatibilitymode-120817090441-phpapp01-thumbnail.jpg?width=560&fit=bounds)
![03 despre procesul de dezvoltare produse asigurari viata [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/03despreprocesuldedezvoltareproduseasigurariviatacompatibilitymode-120817090331-phpapp02-thumbnail.jpg?width=560&fit=bounds)
![02 despre asigurarile private de sanatate [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/02despreasigurarileprivatedesanatatecompatibilitymode-120817090217-phpapp01-thumbnail.jpg?width=560&fit=bounds)
![03 tehnici vanzare produs economisire&creditare scurt [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/03tehnicivanzareproduseconomisirecreditare-scurtcompatibilitymode-120817085707-phpapp02-thumbnail.jpg?width=560&fit=bounds)
![01 concept vanzare asigurari viata prin banca transilvania [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/01conceptvanzareasigurariviataprinbancatransilvaniacompatibilitymode-120817085452-phpapp02-thumbnail.jpg?width=560&fit=bounds)
![07 managementul timpului conferinta locala rbl [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/07managementultimpului-conferintalocalarblcompatibilitymode-120817084928-phpapp01-thumbnail.jpg?width=560&fit=bounds)
![06 dezvoltarea personala [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/06dezvoltareapersonalacompatibilitymode-120817084704-phpapp02-thumbnail.jpg?width=560&fit=bounds)
![05 training recrutare colaboratori [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/05trainingrecrutarecolaboratoricompatibilitymode-120817084217-phpapp02-thumbnail.jpg?width=560&fit=bounds)
![03 strategie operatiuni aegon 2008 [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/03strategieoperatiuniaegon2008compatibilitymode-120817083650-phpapp02-thumbnail.jpg?width=560&fit=bounds)
![02 bancassurance, parteneriat strategic asigurator banca [compatibility mode]](https://cdn.slidesharecdn.com/ss_thumbnails/02bancassuranceparteneriatstrategicasigurator-bancacompatibilitymode-120817083318-phpapp02-thumbnail.jpg?width=560&fit=bounds)
More Related Content
More from alinbaiescu (15)
04 training calitate in asigurari de viata partea ii
- 1. TRAINING CALITATE II - SERVICE Alin T. B iescu Broker Executive AIG Life Rom但nia Timioara, 2007
- 2. AGENDA TRAINING I. Service - introducere II. Rela釘ia cu clien釘ii de 釘inut minte! III. Tipuri de servicii oferite clien釘ilor TEME IV. Tipuri de clien釘i V. Concluzii VI. Plan de ac釘iune Training CALITATE 息 alinbaiescu/aiglife - 2007
- 3. I. SERVICE V但nzarea se termin c但nd clientul pltete prima... Training CALITATE 息 alinbaiescu/aiglife - 2007
- 4. SERVICE V但nzarea se termin c但nd clientul pltete prima... ...munca de consultant abia atunci 樽ncepe Training CALITATE 息 alinbaiescu/aiglife - 2007
- 5. II. DE 鄭INUT MINTE Clien釘ii nemul釘umi釘i povestesc 樽n medie la 10 oameni despre experien釘a lor neplcut. Training CALITATE 息 alinbaiescu/aiglife - 2007
- 6. DE 鄭INUT MINTE Clien釘ii nemul釘umi釘i povestesc 樽n medie la 10 oameni despre experien釘a lor neplcut. Clien釘ii mul釘umi釘i povestesc 樽n medie la 5 oameni. Training CALITATE 息 alinbaiescu/aiglife - 2007
- 7. DE 鄭INUT MINTE Din 20 de clien釘i nemul釘umi釘i, 19 dintre ei nu-釘i vor spune acest lucru. Training CALITATE 息 alinbaiescu/aiglife - 2007
- 8. DE 鄭INUT MINTE Din 20 de clien釘i nemul釘umi釘i, 19 dintre ei nu-釘i vor spune acest lucru. 90% din clien釘ii nemul釘umi釘i nu vor mai cumpra de la tine i nu-釘i vor spune motivul. Training CALITATE 息 alinbaiescu/aiglife - 2007
- 9. DE 鄭INUT MINTE 95% din clien釘ii nemul釘umi釘i nu se pl但ng de un service slab. Training CALITATE 息 alinbaiescu/aiglife - 2007
- 10. DE 鄭INUT MINTE 95% din clien釘ii nemul釘umi釘i nu se pl但ng de un service slab. Clien釘ii sunt 樽n general dispui s plteasc mai mult pentru a avea servicii de calitate. Training CALITATE 息 alinbaiescu/aiglife - 2007
- 11. DE 鄭INUT MINTE n industria asigurrilor, calitatea service-ului este una din pu釘inele variabile care pot diferen釘ia o companie de competitori. Training CALITATE 息 alinbaiescu/aiglife - 2007
- 12. DE 鄭INUT MINTE Cost de 5 (cinci) ori mai mult s atragi un client nou dec但t s men釘ii unul existent. Training CALITATE 息 alinbaiescu/aiglife - 2007
- 13. DE 鄭INUT MINTE Cost de 5 (cinci) ori mai mult s atragi un client nou dec但t s men釘ii unul existent. Deci, ai grij de clien釘ii ti... ...i ei vor avea grij de tine! Training CALITATE 息 alinbaiescu/aiglife - 2007
- 14. CALITATE Training CALITATE 息 alinbaiescu/aiglife - 2007
- 15. CALITATE Orice spune clientul c este!!! Training CALITATE 息 alinbaiescu/aiglife - 2007
- 16. III. TIPURI SERVICII Ateptate Neateptate Training CALITATE 息 alinbaiescu/aiglife - 2007
- 17. TIPURI SERVICII Nu Da Ateptate Neateptate Training CALITATE 息 alinbaiescu/aiglife - 2007
- 18. TIPURI SERVICII Nu Da Ateptate - Neateptate Training CALITATE 息 alinbaiescu/aiglife - 2007
- 19. TIPURI SERVICII Nu Da Ateptate - o Neateptate Training CALITATE 息 alinbaiescu/aiglife - 2007
- 20. TIPURI SERVICII Nu Da Ateptate - o Neateptate o Training CALITATE 息 alinbaiescu/aiglife - 2007
- 21. TIPURI SERVICII Nu Da Ateptate - o Neateptate o + Training CALITATE 息 alinbaiescu/aiglife - 2007
- 22. REGULI DE BAZ Este mai uor s revinzi clien釘ilor existen釘i dec但t s 樽ncerci s gseti al釘ii noi!!! Training CALITATE 息 alinbaiescu/aiglife - 2007
- 23. REGULI DE BAZ Poli釘ele 樽n vigoare pltesc comisioane!!! Training CALITATE 息 alinbaiescu/aiglife - 2007
- 24. REGULI DE BAZ Dac-釘i ui釘i clien釘ii i ei te vor uita!!! Training CALITATE 息 alinbaiescu/aiglife - 2007
- 25. REGULI DE BAZ Dac nu ui釘i de service, nici clien釘ii nu vor uita s plteasc!!! Training CALITATE 息 alinbaiescu/aiglife - 2007
- 26. REGULI DE BAZ Men釘ine un contact regulat cu clien釘ii. Altfel, altcineva o va face!!! Training CALITATE 息 alinbaiescu/aiglife - 2007
- 27. REGULI DE BAZ Dac oferi servicii neateptate s-ar putea s ob釘ii rezultate neateptate!!! Training CALITATE 息 alinbaiescu/aiglife - 2007
- 28. IV. TIPURI DE CLIEN鄭I Cei mai buni Buni Obinui釘i Training CALITATE 息 alinbaiescu/aiglife - 2007
- 29. CEI MAI BUNI Centru de influen釘 Referin釘e 樽n pia釘a 釘int Prime mari Training CALITATE 息 alinbaiescu/aiglife - 2007
- 30. B雨鰻鴛 Posibile v但nzri viitoare Referin釘e bune Prime peste medie Training CALITATE 息 alinbaiescu/aiglife - 2007
- 31. O京鴛就鰻雨鴛鄭鴛 Pu釘in probabil v但nzri viitoare Referin釘e slabe Prime medii sau sub medie Training CALITATE 息 alinbaiescu/aiglife - 2007
- 32. V. CONCLUZII Training CALITATE 息 alinbaiescu/aiglife - 2007
- 33. VI. PLAN DE AC鄭IUNE 1. ................................ 2. ................................ Training CALITATE 息 alinbaiescu/aiglife - 2007