12 Mind Tricks That Win People Over and Help You Get Ahead
Jul 15, 2015
Dr. Travis Bradberry
Coauthor Emotional Intelligence 2.0 & President at TalentSmart
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Empathy doesnt only come in handy when listening to your best friend explain his woes. Its actually very important for work, both for leaders and team members alike. The Consortium for Research on Emotional Intelligence in Organizations reports a correlation between empathy and increased sales, high performing managers of product development teams, and increased performance in highly diverse teams. Studies have also shown that empathy improves leadership ability and facilitates effective communication.
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Emotional intelligence manifests itself in everyday behaviors and actions. Some signs of high emotional intelligence include regularly reflecting on one's feelings, pausing before speaking or acting, controlling one's thoughts in response to emotions, benefiting from criticism by focusing on self-improvement, showing authenticity, demonstrating empathy, praising others, providing helpful feedback, apologizing, forgiving others, keeping commitments, helping others, and protecting oneself from emotional manipulation.
This document discusses public speaking anxiety and provides tips to overcome fears and improve public speaking skills. It explains that public speaking anxiety is normal and stems from our innate fight or flight response. Some common fears include being judged or making mistakes. To build confidence, focus on engaging the audience rather than yourself and view them as supportive. Regular practice and training that is tailored to the individual can help improve effectiveness. Mistakes are okay and stories or humor used appropriately can make speeches more engaging.
1) Communication skills are important for how others perceive you and your ability to effectively convey ideas.
2) It is important to understand different backgrounds and perspectives and not judge others hastily. Compromise and finding common ground are important for productivity.
3) When trying to influence others, the goal should be open discussion of ideas rather than stubbornly insisting on one viewpoint. Convincing others requires patience and understanding different perspectives.
4) Conflict itself is not bad if it leads to improved solutions, so don't be too rigid in your views and be willing to listen to others. The priority should be positive outcomes for all.
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This document provides 15 steps to develop personal power in as little as 30 days. It recommends maintaining an even temperament, having a sense of humor, smiling, treating others well, remembering names and details about people, being honest, letting others talk, listening, being prepared, being disciplined, having good posture, being compassionate, finding a mentor, associating with positive people, giving to others, and striving daily to improve. Taking small, consistent steps in these areas can lead to significant changes over time and help one become a confident, admired person.
The document provides 10 tips for improving communication skills: 1) Watch your body language and be aware of how you are communicating non-verbally. 2) Remove filler words from your speech like "um" and "ah". 3) Prepare for small talk conversations by having common topics like family, occupation, recreation, and dreams prepared. 4) Tell stories when communicating to make your message more engaging and persuasive. 5) Ask questions and repeat back what the other person said to show you are listening and to clarify understanding. 6) Minimize distractions when communicating with others. 7) Tailor your message to your specific audience. 8) Keep written and verbal communication brief but ensure all necessary information is included. 9) Develop empathy
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Listening is an important skill that impacts job performance and relationships. However, most people only remember 25-50% of what they hear in a conversation. To improve listening skills, one should practice active listening by focusing fully on the speaker without distractions, acknowledging what is said through nods or brief responses, and asking questions to ensure understanding. Mastering active listening can boost productivity, influence, and avoid conflicts through better communication.
This document discusses how to create positive first impressions through proper etiquette and social skills. It notes that first impressions influence how people form opinions of others. Experts recommend making eye contact, smiling, avoiding oversharing, paying compliments sincerely, and not using canned opening lines. Common etiquette mistakes include introducing people in the wrong order, being late, resting elbows on the table, improper napkin use, overexplaining excuses, and interrupting conversations. Mastering social etiquette can help ensure pleasant interactions and enhance one's reputation.
This document discusses how to create positive first impressions through proper etiquette and social skills. It notes that first impressions influence how people form opinions of others. Experts recommend making eye contact, smiling, avoiding oversharing, paying compliments sincerely, and not using canned opening lines. Common etiquette mistakes include introducing people in the wrong order, being late, resting elbows on the table, improper napkin use, overexplaining excuses, and interrupting conversations. Mastering social etiquette can help ensure pleasant interactions and enhance one's reputation.
This document discusses how to create positive first impressions through proper etiquette and social skills. It notes that first impressions influence how people form opinions of others. Experts recommend making eye contact, smiling, avoiding oversharing, paying compliments sincerely, and not using canned opening lines. Common etiquette mistakes include introducing people in the wrong order, being late, resting elbows on the table, improper napkin use, overexplaining excuses, and interrupting conversations. Mastering social etiquette can help ensure pleasant interactions and enhance one's reputation.
Presenation by Jim Thornton, Certified Hypnotist and Principal of Northstar Consulting Group International to ASQ Section 1508 Tampa/St Petersburg on April 13th, 2009
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The document outlines 15 principles for an excellent work ethic. It discusses the importance of putting the company first, leading by example from the top down, avoiding wasting time at work through social media or chatting, and not engaging in office gossip. It also emphasizes respecting others and yourself at work, being culturally sensitive, maintaining a neat workspace, speaking independently and for less vocal colleagues, and prioritizing physical and mental health. The document concludes by discussing the importance of integrity, honesty, accountability, consistency in work performance, and avoiding procrastination.
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The document outlines 15 principles for an excellent work ethic. Some of the key principles include: always putting the company first and representing it well; avoiding wasting time at work by limiting distractions; maintaining a neat workspace; speaking up to address unacceptable behavior or help colleagues; being accountable for your work rather than blaming others; and avoiding procrastination by breaking large tasks into smaller parts and setting realistic time estimates. Maintaining integrity, respecting others, and avoiding gossip or erratic work are also emphasized as important principles for a strong work ethic.
Susie Timlin shares 7 ways to communicate confidence: 1) Project confidence even when you don't feel it to create positivity. 2) Pretend to be confident and people will see you as confident. 3) Communicate clearly with steady speech, eye contact, and smiling. 4) Use humor as funny people are often the most confident. 5) Find a mentor to help you grow and introduce you to new networks. 6) Look the part by dressing comfortably to avoid fidgeting. 7) Prepare fully for meetings and presentations to feel confident in delivery. Practicing these steps can help one become more confident and successful in the workplace.
This document provides guidance on improving communication skills through effective use of body language. It discusses how body language accounts for 93% of communication and offers tips for using body language to make a positive first impression. These tips include smiling, making relaxed eye contact, keeping an open posture, acting as if speaking to a friend to seem more approachable, and mentally rehearsing interactions to boost confidence. The document stresses that proper body language can help reduce self-consciousness and allow you to focus outwardly on the other person.
Fear is generally of the unknown and we fear the unfamiliar. To overcome fear, we must transcend it and take action instead of focusing on potential outcomes. The document provides strategies to overcome fear by identifying fears through writing, practicing gratitude, and releasing attachment to outcomes. It argues fear is created by the mind based on real or imagined threats and can be overcome because we are the root cause of our own fears.
The document discusses the importance of emotional intelligence for success. It states that emotional intelligence has a greater impact on success than IQ. It provides five ways to increase emotional intelligence: learn to manage stress, develop empathy, have a plan B, use definitive language, and practice influencing others' emotions. The document also lists five reasons developing emotional intelligence is important: it allows you to better manage yourself, know yourself, adapt to different situations, build effective professional relationships, and determine your success through relationships.
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1) Atkins' expertise in conducting all stages of the EIA process for major development projects across multiple sectors, including screening, scoping, baseline studies, and preparing environmental statements.
2) Examples of large-scale EIA projects Atkins has conducted, such as for the 2012 London Olympics and various infrastructure and resort developments.
3) Atkins' ability to support EIAs with specialists across relevant environmental topics and technical areas related to different industry sectors.
Empathy doesnt only come in handy when listening to your best friend explain his woes. Its actually very important for work, both for leaders and team members alike. The Consortium for Research on Emotional Intelligence in Organizations reports a correlation between empathy and increased sales, high performing managers of product development teams, and increased performance in highly diverse teams. Studies have also shown that empathy improves leadership ability and facilitates effective communication.
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Emotional intelligence manifests itself in everyday behaviors and actions. Some signs of high emotional intelligence include regularly reflecting on one's feelings, pausing before speaking or acting, controlling one's thoughts in response to emotions, benefiting from criticism by focusing on self-improvement, showing authenticity, demonstrating empathy, praising others, providing helpful feedback, apologizing, forgiving others, keeping commitments, helping others, and protecting oneself from emotional manipulation.
This document discusses public speaking anxiety and provides tips to overcome fears and improve public speaking skills. It explains that public speaking anxiety is normal and stems from our innate fight or flight response. Some common fears include being judged or making mistakes. To build confidence, focus on engaging the audience rather than yourself and view them as supportive. Regular practice and training that is tailored to the individual can help improve effectiveness. Mistakes are okay and stories or humor used appropriately can make speeches more engaging.
1) Communication skills are important for how others perceive you and your ability to effectively convey ideas.
2) It is important to understand different backgrounds and perspectives and not judge others hastily. Compromise and finding common ground are important for productivity.
3) When trying to influence others, the goal should be open discussion of ideas rather than stubbornly insisting on one viewpoint. Convincing others requires patience and understanding different perspectives.
4) Conflict itself is not bad if it leads to improved solutions, so don't be too rigid in your views and be willing to listen to others. The priority should be positive outcomes for all.
Take Action Developing Your Personal Power In As Little As 30 Days With These...SANDEEPNIVAS1
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This document provides 15 steps to develop personal power in as little as 30 days. It recommends maintaining an even temperament, having a sense of humor, smiling, treating others well, remembering names and details about people, being honest, letting others talk, listening, being prepared, being disciplined, having good posture, being compassionate, finding a mentor, associating with positive people, giving to others, and striving daily to improve. Taking small, consistent steps in these areas can lead to significant changes over time and help one become a confident, admired person.
The document provides 10 tips for improving communication skills: 1) Watch your body language and be aware of how you are communicating non-verbally. 2) Remove filler words from your speech like "um" and "ah". 3) Prepare for small talk conversations by having common topics like family, occupation, recreation, and dreams prepared. 4) Tell stories when communicating to make your message more engaging and persuasive. 5) Ask questions and repeat back what the other person said to show you are listening and to clarify understanding. 6) Minimize distractions when communicating with others. 7) Tailor your message to your specific audience. 8) Keep written and verbal communication brief but ensure all necessary information is included. 9) Develop empathy
Soft skills is a sociological term relating to a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.[1] Soft skills complement hard skills (part of a person's IQ), which are the occupational requirements of a job and many other activities.
Listening is an important skill that impacts job performance and relationships. However, most people only remember 25-50% of what they hear in a conversation. To improve listening skills, one should practice active listening by focusing fully on the speaker without distractions, acknowledging what is said through nods or brief responses, and asking questions to ensure understanding. Mastering active listening can boost productivity, influence, and avoid conflicts through better communication.
This document discusses how to create positive first impressions through proper etiquette and social skills. It notes that first impressions influence how people form opinions of others. Experts recommend making eye contact, smiling, avoiding oversharing, paying compliments sincerely, and not using canned opening lines. Common etiquette mistakes include introducing people in the wrong order, being late, resting elbows on the table, improper napkin use, overexplaining excuses, and interrupting conversations. Mastering social etiquette can help ensure pleasant interactions and enhance one's reputation.
This document discusses how to create positive first impressions through proper etiquette and social skills. It notes that first impressions influence how people form opinions of others. Experts recommend making eye contact, smiling, avoiding oversharing, paying compliments sincerely, and not using canned opening lines. Common etiquette mistakes include introducing people in the wrong order, being late, resting elbows on the table, improper napkin use, overexplaining excuses, and interrupting conversations. Mastering social etiquette can help ensure pleasant interactions and enhance one's reputation.
This document discusses how to create positive first impressions through proper etiquette and social skills. It notes that first impressions influence how people form opinions of others. Experts recommend making eye contact, smiling, avoiding oversharing, paying compliments sincerely, and not using canned opening lines. Common etiquette mistakes include introducing people in the wrong order, being late, resting elbows on the table, improper napkin use, overexplaining excuses, and interrupting conversations. Mastering social etiquette can help ensure pleasant interactions and enhance one's reputation.
Presenation by Jim Thornton, Certified Hypnotist and Principal of Northstar Consulting Group International to ASQ Section 1508 Tampa/St Petersburg on April 13th, 2009
15 principles for an excellent work ethickunzitegroup
油
The document outlines 15 principles for an excellent work ethic. It discusses the importance of putting the company first, leading by example from the top down, avoiding wasting time at work through social media or chatting, and not engaging in office gossip. It also emphasizes respecting others and yourself at work, being culturally sensitive, maintaining a neat workspace, speaking independently and for less vocal colleagues, and prioritizing physical and mental health. The document concludes by discussing the importance of integrity, honesty, accountability, consistency in work performance, and avoiding procrastination.
15 principles for an excellent work ethicHpm India
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The document outlines 15 principles for an excellent work ethic. Some of the key principles include: always putting the company first and representing it well; avoiding wasting time at work by limiting distractions; maintaining a neat workspace; speaking up to address unacceptable behavior or help colleagues; being accountable for your work rather than blaming others; and avoiding procrastination by breaking large tasks into smaller parts and setting realistic time estimates. Maintaining integrity, respecting others, and avoiding gossip or erratic work are also emphasized as important principles for a strong work ethic.
Susie Timlin shares 7 ways to communicate confidence: 1) Project confidence even when you don't feel it to create positivity. 2) Pretend to be confident and people will see you as confident. 3) Communicate clearly with steady speech, eye contact, and smiling. 4) Use humor as funny people are often the most confident. 5) Find a mentor to help you grow and introduce you to new networks. 6) Look the part by dressing comfortably to avoid fidgeting. 7) Prepare fully for meetings and presentations to feel confident in delivery. Practicing these steps can help one become more confident and successful in the workplace.
This document provides guidance on improving communication skills through effective use of body language. It discusses how body language accounts for 93% of communication and offers tips for using body language to make a positive first impression. These tips include smiling, making relaxed eye contact, keeping an open posture, acting as if speaking to a friend to seem more approachable, and mentally rehearsing interactions to boost confidence. The document stresses that proper body language can help reduce self-consciousness and allow you to focus outwardly on the other person.
Fear is generally of the unknown and we fear the unfamiliar. To overcome fear, we must transcend it and take action instead of focusing on potential outcomes. The document provides strategies to overcome fear by identifying fears through writing, practicing gratitude, and releasing attachment to outcomes. It argues fear is created by the mind based on real or imagined threats and can be overcome because we are the root cause of our own fears.
The document discusses the importance of emotional intelligence for success. It states that emotional intelligence has a greater impact on success than IQ. It provides five ways to increase emotional intelligence: learn to manage stress, develop empathy, have a plan B, use definitive language, and practice influencing others' emotions. The document also lists five reasons developing emotional intelligence is important: it allows you to better manage yourself, know yourself, adapt to different situations, build effective professional relationships, and determine your success through relationships.
International Environmental Impact Assessment - Atkins.pdfzubeditufail
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This document provides an overview of Atkins' experience conducting environmental impact assessments (EIAs). It discusses:
1) Atkins' expertise in conducting all stages of the EIA process for major development projects across multiple sectors, including screening, scoping, baseline studies, and preparing environmental statements.
2) Examples of large-scale EIA projects Atkins has conducted, such as for the 2012 London Olympics and various infrastructure and resort developments.
3) Atkins' ability to support EIAs with specialists across relevant environmental topics and technical areas related to different industry sectors.
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12 mind tricks that win people over and help you get ahead
1. 12 Mind Tricks That Win People Over and Help You
Get Ahead
Jul 15, 2015
Dr. Travis Bradberry
Coauthor Emotional Intelligence 2.0 & President at TalentSmart
When youre working hard and doing all you can to achieve your goals,
anything that can give you an edge is powerful and will streamline yourpath
to success.
Mind tricks wont make you a Jedi, but using the brains natural quirks to your
advantage can have a positive impact on everyone you encounter.
None of these tricks are deceitful or disingenuous, except for number six, and
I trust that youll only use that one with good reason.
As soon as you become aware of these 12 tricks, they start popping up
wherever you look. With minimal effort on yourpart, their unconscious
influence on behavior can make a huge difference in your day-to-day life.
1. When a group of people laughs, each member of the group cant
help but make eye contact with the person they feel closest to
This trick can make you an astute observer of relationships of all types. It can
tell you which members of yourteam are bonding and learning to trust one
another, just as easily as it can tell you if you might have a shot at landing a
date with a certain someone. Of course, youll learn a lot about how you feel
2. about other people just by paying attention to whom you make eye contact
with.
2. When someone does a favor for you, it actually
makes them like youmore
When you convince someone to do you a favor, they unconsciously justify why
they are willing to do so. Typical justifications include things such as hes my
friend, I like him, and he seems like the kind of person who would return
the favor. These justifications serve you perfectly. Not only did you just get
help with something, but the other party also likes you more than they did
before.
3. Silence gets answers
When you ask someone a question and theyre slow to respond, dont feel
pressure to move the conversation forward. Remaining silent plays to your
advantage. Moments of silence make people feel as though they shouldspeak,
especially when the ball is in their court. This is a great tool to use in
negotiations and other difficult conversations. Just make certain you resist the
urge to move the conversation forward until you get your answer.
4. Open hands and palms create trust
Theres an employee policy at LEGOLAND that says whenever someone asks
where something is, the employee presents (open-palm gesture) their
directions instead of pointing them. This is because the open-palmed
gesture conveys trust, making people more likely to agree with what youre
saying and to find you friendly and likeable. Pointing, on the flip side, is
generally seen as aggressive and rude.
3. 5. Nodding your head during a conversation or when asking a
question makes the other person more likely to agree with what
youre saying
The next time you need to win someone overto yourway of thinking, try
nodding your head as you speak. People unconsciously mirror the body
language of those around them in order to better understand what other
people are feeling. When you nod your head as you speak, you convey that
what youre saying is true and desirable, and people are more inclined to agree
with you.
6. If you have to tell a lie, add embarrassing details to make it more
believable
The more detailed a lie is, the more likely people are to believe it. When you
add detail, people begin to put a picture to your story. When you
includeembarrassing details, the picture becomes all the more vivid and
believable. After all, if you were going to make up a story, you would be much
more inclined to make yourself look good.
7. People remember unfinished things better
The natural tendency to remember unfinishedthings is called the Zeigarnik
effect. Ever notice how some television commercials get cut off early? The
company paying for the commercial cuts it off so that it sticks in your head
longer than other commercials. The best way to forget unfinishedthings
(commercials or songs) is to finish them in your head. If a song gets stuck in
your head, try singing the last lines to yourself. Youll be amazed how quickly
it goes away.
8. Chew gum to relax and focus
4. Chewing gum actually lowers your cortisol levels, the hormone responsible for
stress. But chewing gum doesnt just reduce stress, it also makes you more
alert and improves yourperformance in memory-orientedtasks. It does so by
increasing the blood flow to your brain and alerting your senses. When you
experience a stressful situation while chewing gum, yourbody is less likely to
go into the primal fight-or-flight mode (which results in poor decisions and
inability to focus).
9. Peoples feet reveal their interest
When talking to someone, pay attention to their feet. If their feet are aimed at
you, theyre interested and listening to what youre saying, but if their feet
point away from you, theyre most likely disinterested and mentally checked
out.
10. When you meet someone new, work their name into the
conversation in order to remember it
The goal here is to repeat their name three times in the first five minutes. It
works extremely well, but the trick is to do it naturally. When you rattle off
their name unnecessarily, it sounds foolish and awkward. Try to use phrases
like Hello ____,Nice to meet you _____,and Where are you from
_____.
11. Showing excitement makes other people like you
This one goes back to the idea that we mirror the behavior of those around us.
If you show excitement when you see someone, they naturally mirror that
excitement back at you. Its an easy way to make a strong first impression and
to get people to like you.
5. 12. Maintain eye contact for 60% of a conversation
The key to eye contact is balance. While its important to maintain eye contact,
doing so 100% of the time is perceived as aggressive and creepy. At the same
time, if you only maintain eye contact for a small portion of the conversation,
youll come across as disinterested, shy, or embarrassed. Maintaining eye
contact for roughly 60% of a conversation comes across as interested, friendly,
and trustworthy.
Bringing It All Together
Give these tricks a try, and youre bound to notice a difference in how people
respond to you.
Have you ever tried any of these? Please share your thoughts in the
comments section below as I learn just as much from you as you do from me.
ABOUT THE AUTHOR:
Dr. Travis Bradberry is the award-winning co-authorof the #1 bestselling
book, Emotional Intelligence 2.0, and the cofounderof TalentSmart, the
world's leading provider of emotional intelligence tests and training, serving
more than 75% of Fortune 500 companies. His bestselling books have been
translated into 25 languages and are available in more than 150 countries. Dr.
Bradberry has written for, or been covered by, Newsweek, TIME,
BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall
Street Journal, The Washington Post, and The Harvard Business Review.
6. If you'd like to learn
how to increase your emotional intelligence (EQ), consider taking the
online Emotional Intelligence Appraisal速 test that's included with
theEmotional Intelligence 2.0 book. Your test results will pinpoint which of
the book's 66 emotional intelligence strategies will increase your EQ the most.