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focus
on
excellence
Canada’’s orriigiinall sourrce fforr Prrocess Excellllence
Canada s o g na sou ce o P ocess Exce ence

2012
Open Enrollment
Certification Programs

1
e-Zsigma (Canada) Inc.
One Dundas St W, suite 2500, Toronto
www.e-zsigma.com

"The Black Belt Lean Six Sigma Program through EZ-Sigma
far exceeded my expectations. The first two on-line
sessions allowed for complete flexibility at home and the
final two in-class sessions and practical application
project rounded out the whole program perfectly. I
strongly recommend this program for anyone ready to
take their leadership in process continuous improvement
to a whole new level within 6 months. EZ-Sigma certainly
made the learning easy to apply and their affiliation with
Toronto universities acts as further evidence of their
quality content and credibility."

John Marton, P.Eng, M.B.A., LSSBB

In comparison to past generations, businesses today are competing in a very uncertain economy. This has
led to a resurgence of companies focusing on the cost of production and not simply the amount of
production.

The only way for organizations to stay ahead of the competition is to improve the customer experience by
becoming more efficient, productive and effective while delivering a higher quality product or service at a
lower cost. This is why organizations all across North America are turning to e-Zsigma.

We have helped service and I/T companies, governments, healthcare institutions and financial organizations
turn their focus to internal efficiencies while at the same time becoming more in tune with the Voice of their
Customers.

Business professionals are also feeling the impact of increased competition and pressure to continually
deliver results in less time with less resources. E-Zsigma will give you the skills to become better change
agents, coaches and process improvement leaders. Skills which will give you the edge to elevate your career.

e-Zsigma and its team of senior advisors and trainers have been assisting and coaching business leaders and
professionals through the world of strategy and continuous improvement for over a decade.

Become a leader in Continuous Improvement by enrolling this fall with Canada’s original source for Lean &
Six Sigma Certification programs.

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www.e-zsigma.com

e-Zsigma makes things simple...

E-ZSIGMA HAS THE RIGHT SOLUTION FOR YOU.
We will help you to choose the path which best suites your objectives whether that is Lean, Six Sigma
or a combination of Lean & Six Sigma.

All programs are also customized for your industry so you can rest assured that you will be receiving
the most relevant and applicable information for your organization and your professional
development.

You will also benefit from seasoned facilitators who bring real-life examples to the classroom because
they practice what they preach.

LEAN Certification
What a sense of
accomplishment now that
all the requirements have
been fulfilled. It's been a
long journey and at time
challenging to stay the
course but I must say that
Lean Six Sigma has
Lean
Champion SIX SIGMA Certification
changed the way I look at
the world of health care.
It is encouraging to know
that Lean in particular is Lean White
Belt
LEAN SIX SIGMA Certification
becoming more of a Six Sigma
household term here in Green Belt
Alberta health care,
especially in the area of
system improvement. Lean Yellow Six Sigma
Belt Black Belt
Adele Royer, Alberta
Lean Six Sigma Lean Six Sigma
Health, Certified Lean Six
Sigma Black Belt Six Sigma Green Belt Black Belt
Lean Green Black Belt
Belt Upgrade

3
www.e-zsigma.com

the blended experience
All blended programs include Personalized Training Plans (PTP) specific for your elearning component
which is delivered through the e-Zsigma Quality Campus™, In-class training, Webinars, Software
license for Process MA and Certification.
IN-CLASS TRAINING
PERSONALIZED TRAINING PLAN You will have in-class training which will be held

Your PTP will include modules selected from the e- at the Toronto Board of Trade in Toronto ON.
Zsigma Quality Campus Lean and/or Six Sigma This training will occur at specific intervals in
curriculum outlining the DMAIC and/or Lean your program to discuss and expand upon
methodology. Your plan will also include required topics in the ‘Measure’, ‘Analyze’, ‘Improve’ and

readings and articles as well as assignments to ‘Control’ phases and well as topics from your
reinforce the application of key tools and ‘Lean’ training. Your final day of in-class
concepts. training will focus on project closure, sustaining
your results and innovation.

WEBINARS
There will be webinars included in your training
program; a welcome & introduction webinar CERTIFICATION
and the remaining webinars will discuss tools Your certification includes two (2) components
from your training program. These webinars after the completion of your training;
will be hosted by a Master Black Belt.
One requirement for Certification is the
completion of one (1) Lean Six Sigma
Continuous Improvement project or one (1)
Lean Event. Please refer to the e-Zsigma
Certification Outline Guide for specific details
AWARDING OF CERTIFICATION regarding the qualifications of Projects vs
Having successfully completed the Events.
preceding four (4) components of your
learning plan, you will be awarded your The second requirement is the writing of
Certification. A framed certificate will be Certification Exam. The pass mark for this
couriered to your address of choice examination is 70%. The exam is "open book"
and you can access all the materials and tools
within two weeks of you receiving
that you would normally have access to when
confirmation that you have successfully leading Lean and/or Six Sigma projects.
achieved certification.

4
www.e-zsigma.com

choosing the right program for you
e-Zsigma puts your needs first. We are happy to assist you in selecting the
program that will best suit both your needs and the needs of your organization.

LEAN CHAMPION CERTIFICATION
Understands the Lean philosophy and how to routinely apply this to their job and area of responsibility
 Explain and promote Lean principles and concepts of value
 Identify the eight sources of process waste
 Recognize the importance of mapping “Value Streams”
 Select and prioritize Lean improvement projects and events
 Sponsor and support successful project teams

LEAN WHITE BELT CERTIFICATION
 Understand and apply Lean principles and concepts of value
lean
 Identify the eight sources of process waste in their work area
 Recognize their role in contributing to a Lean “Value Stream”
 Better organize their workspace using 5S and other Lean techniques
 Write effective problem statements
 Be a productive participant in Lean (Kaizen) events

LEAN YELLOW BELT CERTIFICATION
Understands the Lean philosophy and can identify process improvement opportunities. In addition to all of the elements
described in the White program, a Lean Yellow can also;
 Assist Champions in identifying Lean improvement opportunities
 Facilitate small rapid improvement events (ex. Kaizen, 5S)
 Employ basic quality tools including process flow maps, cause & effect diagrams and Pareto charts
 Use Failure Mode and Effect Analysis (FMEA) as part of assessing and reducing process risk
 Apply a broader set of Lean tools and techniques to improve process effectiveness

LEAN GREEN BELT CERTIFICATION
Understands and can apply Lean principles, tools and techniques to identify and remove any non value‐added activities in
your everyday operational and service processes. In addition to the Lean White Belt and Yellow Belt body of knowledge, a
Lean Green Belt can;
 Assist Champions and managers in the development and execution of departmental quality improvement
strategies
 Use the Hoshin model and X-Matrix for planning and managing quality strategies
 Employ a broad set of basic quality and Lean tools and techniques to banish process waste & improve process flow
 Plan and lead/facilitate a broad range of Lean improvement events and projects
 Design and implement process control and management systems
 Be capable of assuming a Lean subject-matter expert (SME) and quality leadership role

5
www.e-zsigma.com

SIX SIGMA GREEN BELT CERTIFICATION
Is a partially trained SS individual who applies their knowledge to projects in their job function with Black Belts as Mentors.
 Explain the Six Sigma approach and how process variation impacts process excellence
 Understand the importance of capturing and aligning with the voice of the customer (VOC)
 Describe the DMAIC as well as other key concepts and terms that are part of the Six Sigma methodology
 Understands and can construct basic Six Sigma charts

SIX SIGMA BLACK BELT CERTIFICATION
Is a fully trained Six Sigma expert who leads improvement teams, works projects, and mentors trainees. In addition to the
functions of a Green Belt a Six Sigma Black Belt also;



Accept and validate and coordinate project mandate
Can applying the Six Sigma “DMAIC” project methodology
Train project team members
six sigma
 Provide analytical summaries and interpretations to project team
 Assist Champions in identification of projects and preparation of appropriate project mandates
 Ensure project completion and projects are successfully transferred to process owners
 Coach and mentor Yellow Belts, Green Belts & Lean Masters
 Provide feedback to senior management on project progress and results

SIX SIGMA BLACK BELT UPGRADE CERTIFICATION
A Six Sigma Black Belt Upgrade candidate is an individual who has already completed their Green Belt training and wishes
to upgrade their skills to that of a Black Belt.

LEAN SIX SIGMA GREEN BELT CERTIFICATION
Is a partially trained LSS individual who applies their knowledge to projects in their job function with Black Belts as Mentors
 Assists their Champion in screening potential Lean Six Sigma projects
 Defines and leads small, local optimization projects that don’t a require Lean Six Sigma Black Belt resource
 Assists with ongoing process-mapping and process performance assessments (base-lining)
 Assists Six Sigma Black Belts on larger improvement strategies (process base-lining, benchmarking, etc)

LEAN SIX SIGMA BLACK BELT CERTIFICATION
lean six sigma
Is a fully trained Lean Six Sigma expert who leads improvement teams, works projects, and mentors trainees
 Accept and validate and coordinate project mandate
 Applying the Lean Six Sigma “Breakaway” project methodology
 Train project team members
 Provide analytical summaries and interpretations to project team
 Assist Champions in identification of projects and preparation of appropriate project mandates
 Ensure project completion and projects are successfully transferred to process owners
 Coach and mentor Yellow Belts, Green Belts & Lean Masters
 Provide feedback to senior management on project progress and results
 Every year a select few Black Belt are sponsored and mentored to achieve Master Black Belt status

6
www.e-zsigma.com

join the hundreds of successful e-Zsigma Alumni

At e-Zsigma we have been working with individuals and organizations
in their Continuous Improvement initiatives for over a decade.

“I was very impressed in the
We measure our success not only through new student enrollment and knowledge possessed by the
participant satisfaction but more importantly through the outcome of instructors. They were very
well educated and experienced
the learning of our Alumni in terms of Lean and Six Sigma in many different areas of
business. One of the most
implementation and achievement at the workplace. beneficial and interesting
courses I have taken to date.”

Each student that completed one of our courses not only gains from the
Quality Representative
experience and knowledge of the instructors but also from the Siemens Business Services
experience and knowledge of their classmates.

E-ZSIGMA ALUMNI COME FROM A WIDE
RANGE OF INDUSTRIES;
Financial services Healthcare
Hospitals Manufacturing
Municipalities Federal Governments
Provincial Governments Energy
Mining Insurance
Telecommunications Information Technology
Life Sciences Food & Agriculture
Retail & Wholesale Education
Transportation Real Estate
Construction Services Oil & Gas

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www.e-zsigma.com

program dates... LEAN

Lean Champion Certification
$695 + HST
eLearning: September 14, 2012
In Class Training: October 1, 2012

As a recent student of the Lean White Belt Certification
e-zsigma Lean Green Belt, I found the
program to be fast paced, exciting and $695 + HST
interactive. The teaching was excellent, eLearning: September 14, 2012
keeping topics relevant to my industry, In Class Training: October 1, 2012
healthcare. Sharing ideas with others
and listening to their problems and
plans was very enlightening. As the Lean Yellow Belt Certification
program was drawing to a close, I found $2250 + HST
the abundance of ideas and plans for
future initiatives to be very motivational eLearning: September 14, 2012
and readily applicable to a variety of In Class Training: October 1 – 3, 2012
home grown projects.

I am looking forward to initiating some
Lean Green Belt Certification
projects that are noticeably in need of $3150 + HST
improvement. eLearning: September 14, 2012
In Class Training: Session 1: October 1 – 3, 2012
As well, the support both through e-mail
and on line has allowed easy access to Session 2: October 29 – 30, 2012
on-going training.

Wenda Lalande
Technical Specialist
Diagnostic Imaging Department
L&A County General Hospital

"I have been able to leverage the Lean Six Sigma skills that I learned through e-Zsigma (Canada) Inc. to improve many aspects of the services my
department provides to clients. I would recommend this program for anyone interested in continuous improvement, whether in a service or
production environment."

Director, Corporate Contract Services, TELUS

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www.e-zsigma.com

program dates... SIX SIGMA
Six Sigma Green Belt Certification
$2950 + HST
In Class Training: Session 1: October 4, 2012 “The course outline and training provided by e-
Session 2: October 31 – November 1, 2012 Zsigma for the Black Belt is very well designed
and the delivery and course material is very
informative. Also, the support provided the e-
Six Sigma Black Belt Certification Zsigma instructors and office team is excellent.
$3950 + HST The e-Zsigma personnel are very
approachable.”
Ed Valentine
In Class Training: Session 1: October 4, 2012 Process Consultant, CIBC
Session 2: October 31 – November 1, 2012
Session 3: November 26 – 28, 2012

Six Sigma Black Belt Upgrade Certification
$3475 + HST
eLearning: October 15, 2012
In Class Training: November 26 – 28, 2012

program dates... LEAN SIX SIGMA

Lean Six Sigma Green Belt Certification
$4950 + HST

Lean Six Sigma Black Belt Certification
$6950 + HST
Session 3: November 26 – 28, 2012

9
www.e-zsigma.com

begin your journey today!

You have three ways to contact us for further information;

Website: www.e-zsigma.com
Phone: 416.593.8026 or 416.737.1729
Email: ljamischak@e-zsigma.com

We look forward to joining you on your Continuous Improvement journey!

We invite you to join our group on Linkedin for more information on Lean & Six Sigma
Canadian Society of Quality

10
www.e-zsigma.com

Program Registration Form
Fall/Winter 2012 Certification Programs
Phone: 416.593.8026 or 416.737.1729
Email: ljamischak@e-zsigma.com
Post: One Dundas St W, suite 2500, Toronto ON M5G 1Z3, Canada

Select Desired Certification Program:
Program Name 1 Registrant 3 + Registrants (15% discount)
Lean Champion $695 + HST $590.75 + HST per person
Lean White Belt $695 + HST $590.75 + HST per person
Lean Yellow Belt $2250 + HST $1912.50 + HST per person
Lean Green Belt $3150 + HST $2677.50 + HST per person
Six Sigma Green Belt $2950 + HST $2507.50 + HST per person
Six Sigma Black Belt $3950 + HST $3357.50 + HST per person
Black Belt Upgrade $3475 + HST $2953.75 + HST per person
Lean Six Sigma Green Belt $4950 + HST $4207.50 + HST per person
Lean Six Sigma Black Belt $6950 + HST $5907.50 + HST per person

Step 1: Registration Information
Organization: _______________________________________________________________________________________________________________________
Full Name of Registrant (s): Desired Program: Complete if multiple courses selected
1.
2.
3.
4.

Title: Email: Phone:
Registrant 1 ( )
Registrant 2 ( )
Registrant 3 ( )
Registrant 4 ( )

Step 2: Payment Information
Billing Address: _____________________________________________________________________________________________________________________
City:_______________________________________________ Province / State: _____________________________ Country: _________________________
Invoice Contact Name and Phone: _________________________________________________________________________________________________
Method of Payment (cheque / MC / VISA / AMEX / EFT): __________________________________________________________________________
Cheques to be made payable to ‘e-Zsigma (Canada) Inc.’ and mailed to One Dundas St W, suite 2500, Toronto ON, M5G 1Z3

Registration Fee: $__________________________________ + Tax: $ ___________________________ = Total Due: $____________________________
Card Number: ______________________________________________________________________________________________________________________
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Expiry Date: _______________________________________________________ Security Number: ______________________________________________
Cardholder: _______________________________________________________ Signature: ______________________________________________________
www.e-zsigma.com

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2012 Fall Operational Excellence Brochure

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