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- 1. JENNIFER L. WYCKOFF 7880 NE Beaver Drive, Cowgill, MO 64637 | 816-589-2206 | kjnnwyckoff@yahoo.com PERSONAL SUMMARY I have a passionforhealthcare andpatientadvocacy,and have workinginthe healthcare fieldsince the age of 18. My biggestassetisthat I have learnedprofessional skillsfrombothhands-onpractical trainingand classroomtraining. My experience includesprojectmanagement,systemsadministration,patientadvocacy, practice managementduties,software deploymentandtraining,medical assistantandcertifiednurse’s assistant,scheduling, insurance precertification,andmanyotherfrontandback office tasks. My personal experience asapatientadvocate andCNA provesreliability,dependability,loyaltyandaccuracy,as well asan all-aroundestablishedknowledgebase of the medical fieldandhealthcareindustry. Ibelieve thatIwouldbe an assetto your organizationand have the abilitytofulfillitsneeds. CAREER HIGHLIGHTS PracticeManagement/Systems Admin/HIPAAOfficer/MedicalAssistant TerrenceW. Coleman,MD,PC (2011 – Present) Liberty, MO  Providetechnologicalsupportandtrainingtoallstaffwithinthedepartmentforallsoftwareandhardwareissues. Performsoftwaremaintenance laptops and PC’s. Development and monitoring of software processes and workflow. Softwareconversionprojectmanagementfrompaperrecordstoelectronicmedical records. Manage processes, tracking, and filing of Meaningful Use requirements.  Development of HIPAA policies, staff education, and monitoring of patient data.  Establish relationships with drug reps, vendors, and physician offices.  PerformMedicalAssistantdutieswhencurrentMedicalAssistanttoPhysicianisabsent, including assisting with documentation, patient care, treatment phone calls to patients as assigned, scheduling of specialized GI procedures,educatingpatients,settingupHCVtreatmentprotocols,obtainingrelevantpatientmedicalrecordsas needed, precertification and prior authorization of both procedures and medications. Temporary position: HomeHealth Systems Administrator CameronRegional Medical CenterHomeHealth (2010 – 2011) Cameron,MO  Setup,deployment,andtrainingonnew hardware and software. Project management of new software and transition from paper to electronic medical records.  Providetechnologicalsupportandtrainingtoallstaffwithinthedepartmentforallsoftwareandhardwareissues. Perform software maintenance laptops and PC’s.  Development and monitoring of software processes and workflow. Development of HIPAA policies, staff education, and monitoring of patient data. Home Health Systems Administrator/Data Entry NorthKansas CityHospital HomeHealth (2007 – 2010) North KansasCity, MO  Setup,deployment,andtrainingonnew hardware and software. Project management of new software and transition from software and paper records to a complete electronic medical records.  Providetechnologicalsupportandtrainingtoallstaffwithinthedepartmentforallsoftwareandhardwareissues. Perform software maintenance laptops and PC’s. Software configuration and maintenance.  Development and monitoring of software processes and workflow. Development of HIPAA policies, staff education, and monitoring of patient data. OfficeManager Century21Crossroads (2005 – 2006) Cameron,MO  Providesecretarialsupporttobrokerandsalesagents, including keeping track of licensing requirements and courses.
- 2.  Processallpaperworkandlistings,includingpostinglistingsonwebsitesandMLS;providelettersandinformation to clients as requested by agents and broker.  Process and keep track of all dates regarding sales and listings. PatientAdvocateAssistant/CNA CameronRegional Medical Center (2002 – 2005) Cameron,MO  Providepatientsandfamilieswithaconfidentialenvironmentinwhichtoexpresscomplaintsand/orcompliments regardingservice,staffandoverallhospitalperformance;processallcomplaintsand/orcompliments and follow- uponthe progress; keep patients and families, apprised of the progress and satisfaction of the complaint.  Pull,reviewandreportconfidentialmedicationinformationwithinpatientmedicalchartstodepartmenthead for review in executive staff meetings as well as report information to be sent to the federal government.  Providesecretarialdutieswithindepartment,aswellastootherdepartmentmanagersasneededor required by immediate department manager.  Provide quality nursing care to patients. EDUCATION AND TRAINING EDUCATION  Bachelor of Science in Healthcare Administration – University of Phoenix, Phoenix, AZ (2013)  Associate of Arts in Healthcare Management – University of Phoenix, Phoenix, AZ (2011)  HIPAA Master’s Training – The HIPAA Group, Inc. (2011)  Nursing School Prerequisite Coursework - William Jewell College, Liberty, MO (1996 – 1998)  Certified Nurse Assistant – The Groves Nursing Facility, Independence, MO (1998) TRAINING  Microsoft Office Suite  Laptop, PC, scanner, copier, fax, mobile device, and tablet configuration and network setup  Health and Electronic Medical Records - CPSI, Carefacts, McKesson Homeworks and Roadnotes, Cerner Millenium, Cerner BeyondNow, Allscripts MyWay, Allscripts ProSuite, ChartMaxx, MedCity, AmKai CERTIFICATION  Certified Nurse Assistant – Missouri  HIPAA Master’s Certificate - The HIPAA Group  Hospital andFacilityCredentials–LibertyHospital,ExcelsiorSprings Medical Center, Surgery Center at Liberty Hospital REFERENCES Availableuponrequest