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Norine T. Wasielewski, RN, BSN, MBA
111 Harbor PointRd.
Rossford,OH43460
419-666-4373 - Home
419-704-9479 – Cell
norine.wasielewski@gmail.com
EDUCATION Master’sin BusinessAdministration1989
Major: HealthCare Administration
The University of Toledo
Toledo,OH
Bachelorof Science inNursing1983
The Universityof Toledo
Toledo,OH
PROFESSIONAL QUALIFICATIONS
Provenskillsandleadershipexperience:
 BuildingRelationships/NegotiatingCritical Issues
 HighlyEffective Communication/PresentationandCritical ThinkingSkills
 EntrepreneurialDrive forEffective Improvementsinthe Deliveryof HealthCare
 HealthCare Operations/BusinessDevelopment
 ProjectManagementandGroup ProblemSolving
 Understanding/Analysisof Critical Quality/Performance andOutcome Measures
EXECUTIVE SUMMARY
 Possessseniorleadershipand executive management experience inthe areaof clinical integration,
networkdevelopment, populationhealth, healthcare operationsincludingbothinpatientand
outpatientcare while partneringwithphysicians,otherhealthcare providers,directlinestaff,
executives,consultantsandboardmembers.
 Ledcontract negotiationsbetweenhospitaltohospital agreements,ancillaryservicecontractsand
contracts withphysiciansandinsurance companies
 Managed multiplecomplex hospital units, outpatientancillary departments andambulatory
physicianoffice practices withassociatesrangingfrom40 to over110.
 Managed diverse staff includingPhysicians,Nurse Practitioners,Psychologist,Nurses,Social
Workers,PharmacistandLab Personnel.
 Coordinatedandledmergerteamswithphysiciansforproposedmergerbetweenlocal hospitals.
 Developed,implementedandmanagedbudgets,strategicplansandbusinessplans.
 Coordinatedandledhospitalsandambulatorycare servicesthroughsuccessful accreditationsite
visitswhile workingcloselywithphysicians,staff andexecutive leadership.
 Implemented new policies, procedures and practices to systematically improve efficiency
and quality of care utilizing outcomes and performance measures/metrics with estimated
savings of 1.8 million.
 HeldPresidential boardpositionsforOhioCollegeHealthAssociation,OhioAssociationforHealth
Care QualityandBowlingGreen/Medical College of Ohio/Universityof ToledoStudentNurses
Association
 Made presentationsandengagedinpublicspeakingontelevision,radio,inthe boardroomand
classroom.
 Recipientof Excellence andOutstandingService LeadershipAwards

PROFESSIONAL EXPERIENCE
Mercy Health – October 2013 to Present
Vice President and Chief Operating Officer for Clinical Integration: January 2015 – Present
Responsibilities:Workextensivelywith the ToledoRegion covering7hospitalsanda 20 countyregion,Mercy
HealthSelect- systemboard,PopulationHealthService Organizationand otherBoardsandLeaderson
developmentandimplementationforClinical IntegratedNetwork strategicgoals,objectivesandplans.Make
executiverecommendationsforconsiderationtoPresident/CEOandothermarketleaders andstakeholders.
Operationallyresponsiblefornetworkdevelopment,transformingthe deliveryof primaryandspecialtycare,
resultingincoordinationandintegrationof care acrossall elementsof the healthcare system, including
hospitals,home health,nursinghomes,physicianofficesandthe patient’scommunity. Operationally
responsible forpreparingthe organizationforvalue basedcare delivery,includingbutnotlimitedtopayment
reform,clinicallyintegratednetwork development,accountable care organizations,andotheralternative
paymentmodels.Provide oversightandleadershiptoclinical integrationandpopulationhealthmanagement
and clinical workgroups,teamsandcommittees.
Highlighted Accomplishments:
 Instrumental inleadingclinical transformationacrossthe care continuum.
 LaunchedPost-Acute Coordinated Care Network of 17 SkilledNursingFacilities
 Facilitatedfinancial reviewof PhysicianHospital OrganizationandrelationshiptoClinically Integrated
Network
 Ledreviewanddecisionmakingof the CoronaryArteryBypassGraph CMS BundledPaymentProgram
 LedTeam inanalysisandprojectplanningregardingnetworkutilization andoptimization
 LedTeam ininitial developmentof anExclusive ProviderPlan
 FacilitatedNetworkDevelopmentStrategyCouncil
 Facilitated workteamstoreduce Readmissions,EDvisits,LOSandMedicare SpendPerBeneficiary
Director of Operations of the Clinically Integrated Network: October 2013 – December 2015
Responsibilities:Oversees programadministrationandisresponsibleforthe directionof the day-to-day
operationsof a clinicallyintegratednetworkof >500 physicians(Mercyemployed,contractedandindependent)
and multiple independent,affiliatedcommunityorganizationsacrossthe continuumof care including
hospice/palliative care,skillednursingfacilities,home nursing,andlong-termacute care hospitals. Servesaskey
memberof the seniorleadershipteam,operationalizesthe strategicdirection andprovidesvision&leadership
inthe developmentandimplementationof the clinicallyintegratednetwork. Servesascentral liaisonbetween
the CIN andotherstakeholdergroups,includinghospitals,physicians,employergroups,brokersandhealthcare
leaders. Leadsthe implementationof clinical integrationprograms,includinggovernance support,
communication,practice engagement,patientengagement,projectmanagementandcoordinationof
populationhealthmanagementinitiativesalongwithothermarket aswell asAdvancedHealthSelectclinical
integrationstrategies.Buildsstrongrelationshipswithparticipatingphysiciansandotherhealthcare leaders.
 Instrumental indevelopingandlaunchedahighlyengagedgovernance structure forClinical Integrated
Network
 Instrumental indevelopingandImplementedseveral populationhealthprogramsandactivitiesfor
primarycare practices
 Launched and ledPost-Acute Care Collaborative withover50 SkilledNursingFacilities,Home Care,
Hospice andLTACH Facilities
 Instrumental inexpandingthe clinicallyintegratednetworkfrom460 to over585 Physiciansandclinical
providers (employedandindependent) inthe lasttwoyears ( As of 6/16, 610 providers)
 Lead Implementationof clinical qualityprogramforthe network

 Createdandled successful PopulationHealthWebinarseries
 Createdsuccessful educationalprogramsandpresentationsonalternative paymentmodels including
MACRA
 Co-LeaderforSystemdevelopmentandimplementation of asuccessful PreventiveOutreachProgram
 Ledinitiativestoimprove performance onMedicare MSSPACOqualitymetrics. MercyHealthSelect
obtainedsharedsavingin2014 inthe amountof 15Million,10th
largestsharedsavingsinthe country.
 Responsible forMercyOutreachhome care coordinationprogramforhighriskpatientswhich
demonstratedanaverage reductioninannual costof care of $31,600 perpatientenrolledinthe
program.
Ohio Department of Mental Health and Addictions Services – August 2009 – October 2013
1000 Bed System with 6 State Psychiatric Hospitals
Northwest Ohio Psychiatric Hospital
Interim Nurse Executive: February 2013 – July 2013
Responsibilities:Provideleadershipanddirectiontoover110 associatesincludingclinical nurse manages,
nursingsupervisors,all registered/licensedpractical nurses,therapeuticprogramworkers,nursingeducation,
infectioncontrol,dietitian,andlaboratorystaff for a114 bedacute psychiatrichospital.
Quality and Performance Measurement Director: August 2009 – October 2013
Responsibilities:Provideleadershipforthe promotionof ahighquality,safe,patient-centeredenvironment
workingwithstaff atall levelsof the organization.Provideoversight,planningandcoordinationforactivities
relatedtoJointCommissionandCentersforMedicare andMedicaidaswell asmultiplefacetsof the
accreditationprocess.Work toassure that programs anddepartmentsmeetthe goalsandobjectivesof the
institutionwiththe developmentof appropriate policies,proceduresandevidence-basedpractices.Develop,
presentandcreate actionplansaround critical data –driveninformationsuchaspatient andemployee
satisfaction,culture of safetyandotherstrategichospitalperformance indicators.Provide administrative
oversighttoHealthInformationManagement,Performance Improvement/UtilizationReview andIncident
Reporting/RiskManagementprocesses.
 FacilitatedandledsuccessfulJointCommissionAccreditationandCMS surveys
 CreatedJointCommissionCounciltomore activelyengage leadershipinqualityandsafety
improvements
 RestructuredMedical RecordsDepartment
 Made developmental changesin the Performance ImprovementPlan,InformationManagementPlan
and UtilizationManagementPlan.
 DevelopedanAcute Care Medical Service TransferbetweenNorthwestOhioPsychiatricHospital and
local acute care hospitalswithsavingsof over$100,000
 Fosteredthe developmentof aDental Service AgreementwithNorthwestOhioPsychiatricHospital
 Promotedprofessionalism,improvedculture andservedasa strongcontributorto NorthwestOhio
PsychiatricHospital’stransformationtohigherquality, safety,andservice
 DevelopedPerformance ImprovementOrientationPresentation,reportsandforms
 Createdandservedaseditorfor the firsthospital newsletter
University of Toledo – Medical College of Ohio 1983 – 2009
Administrator, Quality and Clinical Safety/Joint Commission and Clinical Safety Officer: September 2008 –
August 2009

Responsibilities:Provideleadership,planningandmanagementforcomprehensivequalityandclinical safety
program for280 bedacute care hospital toimprove overall qualityandminimize patientharmacrossthe
organization.Thisadditionallyincludedresponsibilityforriskmanagementandinfectioncontrol activities.
Servedassite coordinatorforOhioKePRO,UniversityHospital Consortium, NursingDatabase of Quality
Indicators,anddisease specificaccreditation.(PositionrestructuredtoJointCommissionandClinical Safety
OfficerinApril 2009 and focusedonJointCommissionaccreditationandliaisonforCancerProgram)
 Assistedinthe successfulre-accreditationof the Medical Centerbythe JointCommission
 Coordinatedsuccessful Stroke Program re-accreditationbyJointCommission
 Createdandauthoredfirsthospital wide electronicnewsletter“CommitmenttoExcellence”
 DevelopedHospital wide QualityImprovementScorecard
 Updatedand streamlinedBoardof Trustee DashboardReport
 Conductedannual appraisal of QualityandClinicalSafetyProgram
 Implementedprocessandreview of Hospital AcquiredConditions
 AssistedinUTMC’sfirstparticipationina national publiclyreportedqualityreport
 Coordinatedimprovementsindiabeticcontrol program
 Improved Root Cause Analysis Process and related outcomes
Senior Director, Family Medicine and University Health Services: January 2007 – August 2008
Responsibilities:Provideleadership,oversightandadministrativedirectiontoamultidisciplinaryteamforthe
provisionof studentandemployeehealthservicesonthe mainandhealthscience campusof the Universityof
Toledoaswell asOwensCommunityCollege,total populationservedover50,000 individuals.Thisincludes
workingwithunionandnon-unionfaculty,staff andstudentsinsettingprioritiesandmanagingresourcesfor
studentandemployeeprimaryandurgentcare clinics,mental health/psychiatry,employee health,occupational
medicine services,the pharmacy,laboratory,nursing,andstudenthealthinsurance servicesoperations.(Title
change in January2007 to reflectincreasingresponsibilitiesforbusinessoperationsof familymedicine,across
multiple sites.)
 Negotiated,openedandimplementedstudentandemployee healthservicesforOwensCommunity
College includinginitial accreditation
 Negotiatednew contractswithoutsideinsurancecarrier
 Successfullytransferred occupationhealthservicesintoUniversityHealthService
 Coordinatedsuccessful fluvaccinationcampaignonfourdifferentcampusesattaininga50% increase in
vaccinationrate
 Awardedhighriskalcohol grantfor2007 – 2008
 Developedandfinalizedmedical director,ancillaryservicesandtransferagreementswithlocal long
termacute care hospital andthe Universityof ToledoMedical Center
 Coordinatedimplementationof orthopedicservicesonthe maincampus
 Developedandimplementedanew efficientnursingstaffingplan
 Facilitatednewreference labarrangementwithelectronicconnectivity
 Facilitatedthe mergerwiththe healthscience campusforpurchasing,malpracticeinsurance and
credentialing
Senior Director, Health and Wellness: October1995 – January 2007
Responsibilities:Provideleadership,directionandoversighttokeyuniversityfunctionsdirectedatserving
students,facility,andstaff including;primary/urgentcare medical staff,universitycounselingcenter,psychiatry,
gynecology,laboratory,pharmacy,studenthealthinsurance,andofficesof sexual assaultpreventionprogram
and alcohol andsubstance abuse. (Title change wasmade fromDirectorof StudentHealthServicesin1997 to

reflectadditionalresponsibilitiesof the RecreationCenter.RecreationCenterreportedbacktothe Vice
PresidentinAugust,2000.)
 Providedstrategicplanning,directionandoversighttoobtainfull accreditationandre-accreditation
statusfor StudentMedical Centerin2001, 2004 and 2007
 Restructuredprocessesforefficientbusinessfrontoffice andnursingpractices
 Developedandcoordinatedimplementationof anew self-fundedfinancial model resultinginasavings
to the universityof over$800,000
 Coordinationimplementation of thirdpartybillingsystem
 Developedandcoordinatedimplementationof mandatoryhealthinsurance policyandprogram
 Initiatedcustomerservice standardsandimprovedstudentsatisfaction
 Purchasedandimplementednewpatientinformationsystem
 Servedasprimaryand co-investigatoronmultiple grantsforwomen’shealthandalcohol preventionfor
over$300,000 in grants
 Increasedcampusawarenessof healthandwellnessthroughprogrammingandeventssuchasthe first
campuswith“Wellapalooza”
 Developedandcoordinatedthe implementationof arisk managementprogram
 Developedandimplementedpermanentpsychiatricservices
 Developedandcoordinated campuspandemicfluplan
 Developedandcoordinatedthe implementationof new pharmacyservicesto facilityandstaff which
resultedinclose toa 1 milliondollarsavingstothe university.
 Partneredwiththe Collegeof HealthandHumanServicesandservedasprojectsite directorfora Health
InformationManagementInternshipProgramwithinStudentMedical Center
 Partneredwiththe Collegeof PharmacyandHealthandHuman servicesalongwiththe Centerfor
Women’sStudiesonStrategicinitiativesincludingstudentinternships/workexperiencesand
programming
 Presentedprogramson“AcademicCollapse andthe Effectof Alcohol”forthe CenteronTeaching
Excellence
 CreatedandledCustomerService teamsacrossthe Divisionof StudentLife
 Conductedworkenvironmentstudiesforthe Divisionof Life
 Developedandcoordinatedatwo-yearStudentLife LeadershipEducationandTrainingSeries
 Negotiated contractswiththe Medical Collegeof Ohioforphysiciansandlaboratoryservices
 Managed budgetof over8 millionwith40plusstaff members
Executive Assistant to the Senior Vice President: May 1994 – October 1995
Responsibilities:Provideleadershipanddevelopmentfornew businessprojects,activities andprogramsfor
operational areasunderthe directionof the SeniorVice President.Reviewedanddevelopedcontracts.
Participatedinmergerandaffiliationactivitywiththe ToledoHospital and
OwensCommunityCollege forneweducational opportunities.Alsofunctionedasoperationalandadministrative
liaisonforthe CenterforContinuingEducation,the DanaConference Center,EmergencyMedical Training
Program,and Clinical Investigations/ResearchProgram.
 DevelopedaCommunityandCorporate WellnessProgram
 DevelopedaPharmaceutical Clinical andManagedCare TrainingProgram
 Participatedandledmergerteamsaswell as providedinformationforalliances-relatedactivities,
reports,andbusinessaffairswithalocal hospital
 Servedasprojectcoordinatorforthe formationof a Veteran’sHealthMaintenance Organization

Director, Quality and Utilization Management Services: October 1988 – May 1984
Responsibilities:Provideleadershipandaccountabilityforseveral areaswithinthe hospital;Quality Assessment
& ImprovementProgram,Case Mix,Clinical UtilizationManagementProgram, InfectionControl Program, and
the Medical Staff Office.Facilitatedgoal settingandgrowthtowarda commonvision,alongwiththe monitoring
performance andprovidingfeedback,toa staff of approximately30witha combinedbudgetof over$2.5
million.ServedasaQualityliaisonand coordinatorformore than20 medical staff andhospital committeesand
departmentstoenhance anddevelopcommunication,standardizationaroundQuality Improvement.(Title
change from Directorof QualityAssessmentin1991 to reflectincrease responsibilitiesforCase Mix,Infection
Control andMedical Staff Office.)
 Coordinatedandguidedactivitiesforsuccessful Joint CommissionAccreditationsurveyswithinthe
hospital andambulatorycare clinic
 Implementednew computersystem
 Redesignedstaffingplanforclinical review nurses
 Developedandexpandedqualityprogramacrosscampus
 CreatedQualityImprovementFair
 Developedstandardizedreports
Administrative Resident: April 1988 – September 1988
Responsibilities:Participateinhospital administrative activitiesandassistedwithspecial projects,e.g.contracts
withmanagedcare/insurance companies;the developmentand operationof anoffsite ambulatorycare clinic;
hospital budgetingprocess;andmarketingdevelopmentof anoutpatientcardiologyservice.
Registered Nurse Emergency Department/Surgical Intensive Care: August 1983 – April 1988
Responsibilities:Provideandcoordinate healthcare tocriticallyill surgical andemergencyroompatients.
 Developedandimplementedqualityassessmentandcontrol activitiesforbothdepartments
 Contributedtodeliveryof highqualitypatientcare
COMMITTEE MEMBERSHIPS
Mercy Health Toledo Region
 Co-Lead, MercyClinical IntegrationOversightCouncil
 Co – Lead, Mercy QualityPerformance andImprovementCommittee
 Co-Lead, NetworkStrategyCouncil
 Lead, Mercy HealthPost-Acute Care Collaborative
 Co-Lead, Mercy Health System-Wide PreventionTaskTeam
 Member, Mercy HealthInformationTechnologyCommittee
 Co-Lead, MercyHealthNorthernMarketExecutive SteeringCommittee
 Member, Mercy HealthSelectOperationsCommittee
 Member, Mercy HealthClinical TransitionsWorkgroup
 Member,System MercyHealthPost-Acute NetworkTaskforce
 Member, Mercy Leadthe Mission(LTM)–QualityandSafety
 Co-Lead, MercyHealthPatientandFamilyAdvisoryCouncil
Ohio Mental Health and Addiction Services/Northern OhioPsychiatric Hospital
 Chair,JointCommissionCouncil
 Chair,QualityandPatientSafetyCommittee

 Chair,InformationManagementCommittee
 Chair,EthicsCommittee
 Chair,ODMH QualityDirectorsCommittee
 Co-Chair,Positive ProactiveInterventions
 Member, Hospital ExecutiveCommittee
 Member,Environmentof Care
 Member,ODHMStatewide UnifiedLeadershipTeam
 Member,ODHMMorbidlyand MortalityReview Committee
 Member,ODHMQualityDirectorsCommittee
University of Toledo
 Chair, Alcohol & Substance Abuse Advisory Committee UTMC
 Chair, Diabetes Multidisciplinary Care Team
 Chair, Clinical Care Committee, Student Medical Center
 Co-Chair, Merger Sub-Committee for Student Health Services/Student Health
Insurance
 Chair, Student Health Insurance Committee
 Chair, Customer Service Team, Division of Student Affairs
 Chair, Mandatory Student Health Insurance Committee
 Co-Chair, University of Toledo Events Council (UTEC)
 Chair,Deanof StudentsSearchCommittee
 Co-Editor,QualityService Link,Division of StudentServices
 Member,Hospital AdministrationStaff
 Member,Hospital Organizational LeadershipTeam
 Member,QualityandPatientSafetyCouncil
 Member,Medical Staff PeerReviewCommittee
 Member,InfectionControl Committee
 Member, Nurse Practice Council
 Member,Nurse/PharmacyCommittee
 Member,UniversityAssessmentSteeringCommittee
 Member, QualityImprovement/Risk/SafetyManagementCommittee
 Member,UniversityWellnessCommittee
 Member,MissionCommitteeforUT’sNCA Accreditation
 Member,DisasterCommittee
PROFESSIONAL ACTIVITIES/AFFILIATIONS
 Member, State LeadershipTeam, OhioCollege InitiativetoReduce HighRisk Drinking,2004-
2007
 Project Director, HighRisk DrinkingProject (Grant) and Compliance Officer, DrugFree School Act
1998-2007
 President. OhioCollege HealthAssociation,2000-2002
 President-Elect. Ohio College Health Association, 1999
 Vice President, OhioCollege HealthAssociation,1998
 Chair, OCHA 2000Annual Conference PlanningCommittee
 Member, OhioCollege HealthAssociation, 1995 to 2009
 Member, American College HealthAssociation,1995 to 2009
 Consultant. American College Health Association,2001
 Member,NominatingCommittee, American College HealthAssociation, 1998
 Member. National Association for StudentAffairs Professionals, 1999
 Member, National Association for Healthcare Quality, 1989-1994

 President, Ohio Association for HealthCare Quality, Area Ill,1992
 Member,Quality Improvement/AccreditationCommittee, OhioHospital Association,
1992-1994
 Member, Quality Task Force- University HospitalConsortium, 1992-1993
 Member, Northwest Ohio Review Coordinators Association, 1991
 Member, Northwest Ohio HealthCare Executives,1990-1991
 President, Bowling Green State University/Medical College of Ohio/Universityof Toledo
Nursing Student Association, 1982
HONORS AND AWARDS
 Outstanding UT Women Award nominee, 2006
 HeartSaverAward, American HeartAssociation,2002
 Employee of the Year- HealthandWellness,2002
 Outstanding Service RecognitionAward,OhioCollege HealthAssociation , 2001
 Excellence in Service Recognition Award, Medical College Hospitals, 1994
 Outstanding AchievementAward, University ofToledo, College of Business, 1989
 Namedto MBA Director's Roster, 1988
 Sigma Iota Epsilon, Management Honor Society ,1986
 Senior Leadership Award ,MCO School of Nursing,1984
 Sigma Theta Tau, Nursing Honor Society, 1983
PUBLICATIONS AND GRANTS
 Contributor Compendium of Clinical Indicators Volume I & II, University Hospital
Consortium.
 B.E. Akpunonu, M.D., A.B. Mutgi, M.D., D.J. Federman, M.D., H. Donabedian, M.D., N.
Wasielewski,M.B.A., R.N., M. Lanchant, M.S.N., R.N., and G. Martin. Inappropriate Use of
Oxygen: Loss of Valuable Health Care Resource.
 B.E. Akpunonu, M.D., A.B. Mutgi, M.D., D.J. Federman, M.D., N. Wasielewski,M.B.A., R.N.,
P. White, M.D., and H. Donabedian, M.D. Enhancing Facility Participation and Interest in
Quality Improvement in Academic Centers.
 Awarded over $300,000 in Grant Funds
o Women’s Health
o High Risk Drinking Grant- ODADAS
o Joint Alcohol Grant with Kent State Regarding Social Norming
COMMUNITY INVOLVEMENT
 COMPASS-Recovery Service for Substance Abuse and Mental Health Services. Board
Member, Officer , and Program Committee Member
 Heart and Soul Planning Committee-Annual Mental Health Fundraiser which raised over
$24,000 in 2013.
 American Cancer Society
 American Heart Association
 All Saints Catholic Church-Finance Committee member
 Cub Scoutsof American – Den Leader
 Coaching-YMCA andRossfordRecreationCenter
CERTIFICATION/LICENSURE
 Board of Nursing Education
License Number RN 186857
Expiration: 8/31/17

REFERENCES
Dr. Ken Bertka
Chief Medical Officer
Integrated Health Network of Wisconsin
419.346.8719
Former Vice President for ClinicallyIntegrated Network for Mercy Health
Lynn Detterman
President,
Mercy Health
Tiffin, Willard and Defiance Hospitals
419.343.5346
Cathy Saluga
Sr. Vice President of Accountable Care Solutions
Mercy Health Home Office
513.952.4530
Dr. Erin Fries
Chief Clinical Officer
Mercy Health- Cincinnati Region
513.771.7213
Deidre Beluan
System Director Operations Mercy Health Select
Mercy Health – Home Office
513.952.4535
Jackie Leibowitz
Former Sr. Vice President for Quality and Chief Nurse Executive
Mercy Health – Toledo Region
419.262.6480
Jennifer Atkins
Former Vice President – Payor Contracting
Mercy Home – Home Office
419.205.6109
Robert Short
Former Deputy Director
Ohio Department of Mental Health and Addiction Services
Available Upon Request
Dr. Jeffery Gold
Former Provost and Executive Vice President for HealthAffairs
Dean of the College of Medicine
University of Toledo
Available Upon Request

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