Digital Summit Charlotte: Journey Mapping for Damn Good Digital DesignRebekah Baggs
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The document discusses the importance of journey mapping in digital design, emphasizing the need to understand user context and motivations to create meaningful experiences. It highlights how journey maps can align teams, prioritize functionality, and innovate solutions, ultimately saving time and costs. By focusing on the user's perspective, designers can enhance product design and meet business objectives effectively.
Rabbie Kao gave a lecture on product development. He discussed MVP (Minimum Viable Product), testing products with interviews, and achieving PMF (Product-Market Fit). The lecture covered developing an MVP by problem and solution interviewing, testing the landing page, value proposition, pricing, and solution. The goal is to get customer feedback in a structured process to learn quickly and improve the product.
Paper:Designing the sustainable product-service integration:a product-service...Chuang Shu-Ting
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The document summarizes a journal article about using a product-service blueprint approach to design sustainable product-service integration. It defines product-service systems and explains that a product-service blueprint can represent the detailed flow and interactions of product-service activities. The blueprint provides a simple but clear representation of the service system in terms of actor behaviors, sequential processes, and spatial relationships between components.
Deadlines vs. Sad-Lines: Using Cost of Delay to Understand your Customer's Re...Jonathan Hansen
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This document discusses the concept of cost of delay and how it can be used to better understand a customer's priorities and optimize project scheduling. It defines cost of delay as the financial impact of waiting to complete a task or release a feature. It provides examples of how to estimate cost of delay both quantitatively by assigning monetary values to potential revenue gains, and qualitatively by analyzing language used in feature requests. Understanding cost of delay can help prioritize work to maximize value by focusing on the most time-sensitive tasks first. The document recommends using techniques like weighted shortest job first prioritization and limiting work in progress to balance queues and minimize delays.
This document discusses Donald Norman's book "The Design of Everyday Things" and some of its key ideas. It mentions that Norman analyzes why everyday objects can be frustrating or confusing to use. The document also briefly outlines two principles from Norman's book: visibility of system status and a conceptual model that matches users' mental models. Finally, it notes that Norman advocates for design that incorporates users' needs, experiences, and understanding of how things work.
The document outlines the principles and methodologies associated with service design, emphasizing the importance of creating mutual benefits in transactions. It introduces various design thinking frameworks, such as the double diamond approach, and tools like appreciative inquiry to facilitate understanding and exploration of customer needs and experiences. Additionally, it discusses techniques for effective stakeholder engagement and the importance of focusing on positive outcomes to foster sustainable relationships.
The document discusses Kanban and how it can be applied to both manufacturing and knowledge work. It uses an example of a wheel factory to illustrate Kanban concepts like limiting work in process, visualizing the flow of work, and continuous improvement. Kanban aims to eliminate waste from processes by continuously evolving processes based on feedback, using small incremental changes rather than large transformations.
2014 Asian Smart Living International School - 宜蘭農業服務設計活動-友善生活小舖Chuang Shu-Ting
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The document discusses the business model and community engagement strategy for a farming initiative aimed at increasing sales and farmer cooperation. It highlights the importance of a supportive network for farmers and customer engagement through markets and interactive web platforms. The goal is to create awareness of a farming community where knowledge and experiences are shared to promote friendly living.
Better Together: Content Strategy and Design #CSFORUM16Rebekah Baggs
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The document discusses the importance of collaboration, openness, and co-design in creating effective content strategies and designs, referencing insights from industry experts. It highlights the need for an open mindset, empathy, and diverse perspectives to enhance teamwork and deliver better outcomes. Additionally, it outlines practical ways to foster personal, active, outward, and exponential openness within teams.
This document discusses the Focused Conversation Method, an approach for public participation and rulemaking that uses social media. It involves establishing ground rules for respectful discussion, focusing the conversation on key issues, and ensuring a diversity of perspectives are represented. The method aims to get better and more understanding public input to help government policymakers. It has been used in workshops in Taiwan and shown to increase participation rates and quality of discussion.
本文档为学习 R 语言的入门指南,涵盖了安装 R 和 RStudio 的步骤、R 语言的特点、基本语法以及常用的数据科学工具和技术,包括统计建模、数据处理和可视化。文中还通过 A/B 测试举例解释了 R 在数据分析中的应用,同时介绍了 R 的丰富生态系统和众多扩展包。最后,文档强调了 R 作为数据科学完整解决方案的重要性和应用潜力。
Rabbie Kao gave a lecture on product development. He discussed MVP (Minimum Viable Product), testing products with interviews, and achieving PMF (Product-Market Fit). The lecture covered developing an MVP by problem and solution interviewing, testing the landing page, value proposition, pricing, and solution. The goal is to get customer feedback in a structured process to learn quickly and improve the product.
Paper:Designing the sustainable product-service integration:a product-service...Chuang Shu-Ting
?
The document summarizes a journal article about using a product-service blueprint approach to design sustainable product-service integration. It defines product-service systems and explains that a product-service blueprint can represent the detailed flow and interactions of product-service activities. The blueprint provides a simple but clear representation of the service system in terms of actor behaviors, sequential processes, and spatial relationships between components.
Deadlines vs. Sad-Lines: Using Cost of Delay to Understand your Customer's Re...Jonathan Hansen
?
This document discusses the concept of cost of delay and how it can be used to better understand a customer's priorities and optimize project scheduling. It defines cost of delay as the financial impact of waiting to complete a task or release a feature. It provides examples of how to estimate cost of delay both quantitatively by assigning monetary values to potential revenue gains, and qualitatively by analyzing language used in feature requests. Understanding cost of delay can help prioritize work to maximize value by focusing on the most time-sensitive tasks first. The document recommends using techniques like weighted shortest job first prioritization and limiting work in progress to balance queues and minimize delays.
This document discusses Donald Norman's book "The Design of Everyday Things" and some of its key ideas. It mentions that Norman analyzes why everyday objects can be frustrating or confusing to use. The document also briefly outlines two principles from Norman's book: visibility of system status and a conceptual model that matches users' mental models. Finally, it notes that Norman advocates for design that incorporates users' needs, experiences, and understanding of how things work.
The document outlines the principles and methodologies associated with service design, emphasizing the importance of creating mutual benefits in transactions. It introduces various design thinking frameworks, such as the double diamond approach, and tools like appreciative inquiry to facilitate understanding and exploration of customer needs and experiences. Additionally, it discusses techniques for effective stakeholder engagement and the importance of focusing on positive outcomes to foster sustainable relationships.
The document discusses Kanban and how it can be applied to both manufacturing and knowledge work. It uses an example of a wheel factory to illustrate Kanban concepts like limiting work in process, visualizing the flow of work, and continuous improvement. Kanban aims to eliminate waste from processes by continuously evolving processes based on feedback, using small incremental changes rather than large transformations.
2014 Asian Smart Living International School - 宜蘭農業服務設計活動-友善生活小舖Chuang Shu-Ting
?
The document discusses the business model and community engagement strategy for a farming initiative aimed at increasing sales and farmer cooperation. It highlights the importance of a supportive network for farmers and customer engagement through markets and interactive web platforms. The goal is to create awareness of a farming community where knowledge and experiences are shared to promote friendly living.
Better Together: Content Strategy and Design #CSFORUM16Rebekah Baggs
?
The document discusses the importance of collaboration, openness, and co-design in creating effective content strategies and designs, referencing insights from industry experts. It highlights the need for an open mindset, empathy, and diverse perspectives to enhance teamwork and deliver better outcomes. Additionally, it outlines practical ways to foster personal, active, outward, and exponential openness within teams.
This document discusses the Focused Conversation Method, an approach for public participation and rulemaking that uses social media. It involves establishing ground rules for respectful discussion, focusing the conversation on key issues, and ensuring a diversity of perspectives are represented. The method aims to get better and more understanding public input to help government policymakers. It has been used in workshops in Taiwan and shown to increase participation rates and quality of discussion.
本文档为学习 R 语言的入门指南,涵盖了安装 R 和 RStudio 的步骤、R 语言的特点、基本语法以及常用的数据科学工具和技术,包括统计建模、数据处理和可视化。文中还通过 A/B 测试举例解释了 R 在数据分析中的应用,同时介绍了 R 的丰富生态系统和众多扩展包。最后,文档强调了 R 作为数据科学完整解决方案的重要性和应用潜力。
Einnogreen Corporation, founded in 2010, is a technology company in Taiwan focused on innovative lighting solutions aimed at improving quality of life and promoting green energy. Their product lineup includes energy-efficient indoor and outdoor LED lighting, designed to meet the needs of residential, commercial, and industrial sectors while ensuring cost savings and sustainability. With a commitment to R&D and quality, Einnogreen has established itself as a leading OEM manufacturer and service provider in the lighting industry, catering to global markets.