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PUBLIC
RELATIONS
471
FEBRUARY 29, 2011
INVESTOR RELATIONS
CLIENT RESEARCH
 Current financial status
 Past financial status
 Status in marketplace
 Status of marketplace
   Cost of goods
   Product Rumors.
INVESTOR RELATIONS
AUDIENCE RESEARCH
 The larger the shareholder, the more they matter.
 Financial publications have the ability to move
  the meter on smaller investors. This can irk
  stock prices, which can irk larger investors.
 Dont tick off the Securities and Exchange
  Commission. They can make your life miserable.
INVESTOR RELATIONS
IMPACT OBJECTIVES
 Perception matters
   Drives media attention
   Keeps big fish happy
 Cash matters more
 Output objectives dont matter
  as much. This is results
  oriented public relations.
INVESTOR RELATIONS
PROGRAMMING
 Sometimes the best PR is silence.
 You have to keep shareholders happy and let
  them talk
    Annual meetings
    Open houses
 You have to keep media happy
    Special meetings
    Be accessible
NUANCES
 Credibility is king.
 Dont ad lib.
 Stick to your key message points.
 You are evaluated on realities often out of your
  control.
 Tell the truth, or go to jail.
 Audience participation is key, but remember
  your audience is smaller.
FINAL
 Three case studies. You will pick one.
    One will be on Public Affairs
    One will be on Integrated Marketing Communication.
    One will be on something else.
 Memorize the Emergency PR Checklist on page 368-369.
  Youll be asked to present it in outline form.


 The rest will be short answer questions like we saw
  before.

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471 Investor Relations

  • 2. INVESTOR RELATIONS CLIENT RESEARCH Current financial status Past financial status Status in marketplace Status of marketplace Cost of goods Product Rumors.
  • 3. INVESTOR RELATIONS AUDIENCE RESEARCH The larger the shareholder, the more they matter. Financial publications have the ability to move the meter on smaller investors. This can irk stock prices, which can irk larger investors. Dont tick off the Securities and Exchange Commission. They can make your life miserable.
  • 4. INVESTOR RELATIONS IMPACT OBJECTIVES Perception matters Drives media attention Keeps big fish happy Cash matters more Output objectives dont matter as much. This is results oriented public relations.
  • 5. INVESTOR RELATIONS PROGRAMMING Sometimes the best PR is silence. You have to keep shareholders happy and let them talk Annual meetings Open houses You have to keep media happy Special meetings Be accessible
  • 6. NUANCES Credibility is king. Dont ad lib. Stick to your key message points. You are evaluated on realities often out of your control. Tell the truth, or go to jail. Audience participation is key, but remember your audience is smaller.
  • 7. FINAL Three case studies. You will pick one. One will be on Public Affairs One will be on Integrated Marketing Communication. One will be on something else. Memorize the Emergency PR Checklist on page 368-369. Youll be asked to present it in outline form. The rest will be short answer questions like we saw before.