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The Future of Business  Yours, Mine & Ours:Trends That Can7Actually Help Us!Presenter:Glen J. Cooper, CBI, CBA, BVALBusiness & Professional Coach,Intermediary, Appraiser & SpeakerPresident, GlenCooperColorado.com
Summary:Workshop Outline:1) 7 Trends to Help?2) 2 Fundamentals3) A Closer Look at the Trends4) Questions to Ask Ourselves5) Fixing Ourselves  6 Steps                    to Cope with Stress                                   to Achieve Work/Life Balance                     to Build a Valuable Business
7Trends That Help?Quick Descriptions:1) Change is getting faster                                                 2) Science & technology driving change                                                               3) People want more control                                                  4) Relationships are multiplying5) Transparency & accountability up                                                               6) Ideas & information now free                                               7) Collaborators are winning
7Changes? Quick Descriptions:1) Nobody is keeping up                                                 2) Significant breakthroughs ahead                                                               3) Custom products/services 24/7                                       4) Friendship and trust mean most5) We cant hide our mistakes                                                               6) Intellectual capital is fleeting                                               7) Complexity is forcing cooperation
Fixes Required?Quick Descriptions:1) Slow down, deal with stress                                                 2) Choose lifetime learning                                                               3) Adopt crowd sourcing                                                  4) Drop the Elevator Pitch!5) Brand with true stories                                                               6) Invest in systems, teams                                               7) Partner up with the best
Two Fundamentals:Everything We Need Is Within Reach1) Accepting What Is, we must always start from where we are2) Knowledge & relationships are in unlimited supplyWe All Need Quick Wins1) Big wins come from many          quick wins2) We must have joy in the journey
Trend #1 Faster ChangeTime to slow down, deal with stress.Relaxed people make better decisions. Stressed out people are no longer creative.
Get back to core values, core performance. Is our work/life balance important or not?We deny our own stress.Our flight or fight      response fires 24/7 and we dont even know it!
There are 6 ways we can deal with stress. Steps in building a valuable business are                  exact parallels to stress coping skills. Who knew?
Trend #2 Sci/Tech DriversChoose lifetime learning.Reading, studying & thinking is a new       comeback strategy! While everyone else is distracted, we can be focused and well-read.
Computer literacy is #1. Learn to search,         access information and build relationships
Regularly literacy would be good too! It may be  time to return to school.
Knowledge of science, technology, history and economics are probably top priorities. Future business value drivers are driven by science and technology in the context of history and economics.Trend #3 People want controlAddressing client frustrations beats trying to solve their problems.Our prospects and clients are frustrated.  They want to solve their own problems if only             we will address their frustrations.
Our staff, markets & referral sources are changing.Women are our #1 game changers.
Crowd sourcing harvests the wisdom of crowds. Dont know it? Better learn it!
Turn the organization chart upside down. Who speaks for your firm now?
Trend #4 Relationships  are multiplyingPeople are radically changing who they know, like, trust and buy from.People only call those they can check out. If they cant find out about you, you dont exist.
Because they know a little, they think they know a lot. Half pre-sold and in a hurry, they dont want to        start at the beginning.

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7 Trends That Can Actually Help Us!

  • 1. The Future of Business Yours, Mine & Ours:Trends That Can7Actually Help Us!Presenter:Glen J. Cooper, CBI, CBA, BVALBusiness & Professional Coach,Intermediary, Appraiser & SpeakerPresident, GlenCooperColorado.com
  • 2. Summary:Workshop Outline:1) 7 Trends to Help?2) 2 Fundamentals3) A Closer Look at the Trends4) Questions to Ask Ourselves5) Fixing Ourselves 6 Steps to Cope with Stress to Achieve Work/Life Balance to Build a Valuable Business
  • 3. 7Trends That Help?Quick Descriptions:1) Change is getting faster 2) Science & technology driving change 3) People want more control 4) Relationships are multiplying5) Transparency & accountability up 6) Ideas & information now free 7) Collaborators are winning
  • 4. 7Changes? Quick Descriptions:1) Nobody is keeping up 2) Significant breakthroughs ahead 3) Custom products/services 24/7 4) Friendship and trust mean most5) We cant hide our mistakes 6) Intellectual capital is fleeting 7) Complexity is forcing cooperation
  • 5. Fixes Required?Quick Descriptions:1) Slow down, deal with stress 2) Choose lifetime learning 3) Adopt crowd sourcing 4) Drop the Elevator Pitch!5) Brand with true stories 6) Invest in systems, teams 7) Partner up with the best
  • 6. Two Fundamentals:Everything We Need Is Within Reach1) Accepting What Is, we must always start from where we are2) Knowledge & relationships are in unlimited supplyWe All Need Quick Wins1) Big wins come from many quick wins2) We must have joy in the journey
  • 7. Trend #1 Faster ChangeTime to slow down, deal with stress.Relaxed people make better decisions. Stressed out people are no longer creative.
  • 8. Get back to core values, core performance. Is our work/life balance important or not?We deny our own stress.Our flight or fight response fires 24/7 and we dont even know it!
  • 9. There are 6 ways we can deal with stress. Steps in building a valuable business are exact parallels to stress coping skills. Who knew?
  • 10. Trend #2 Sci/Tech DriversChoose lifetime learning.Reading, studying & thinking is a new comeback strategy! While everyone else is distracted, we can be focused and well-read.
  • 11. Computer literacy is #1. Learn to search, access information and build relationships
  • 12. Regularly literacy would be good too! It may be time to return to school.
  • 13. Knowledge of science, technology, history and economics are probably top priorities. Future business value drivers are driven by science and technology in the context of history and economics.Trend #3 People want controlAddressing client frustrations beats trying to solve their problems.Our prospects and clients are frustrated. They want to solve their own problems if only we will address their frustrations.
  • 14. Our staff, markets & referral sources are changing.Women are our #1 game changers.
  • 15. Crowd sourcing harvests the wisdom of crowds. Dont know it? Better learn it!
  • 16. Turn the organization chart upside down. Who speaks for your firm now?
  • 17. Trend #4 Relationships are multiplyingPeople are radically changing who they know, like, trust and buy from.People only call those they can check out. If they cant find out about you, you dont exist.
  • 18. Because they know a little, they think they know a lot. Half pre-sold and in a hurry, they dont want to start at the beginning.
  • 19. Drop the elevator pitch. Best response in an elevator is, You first. What do YOU do?
  • 20. Coaching clients is an old new way to sell. Our clients and prospects need it!
  • 21. Trend #5 Transparency Up!Truth in branding is now essential.Its time to get clear about who we are. A successful brand is a relevant, believable story that resonates with people in an emotional and symbolic way over time.
  • 22. People can now check out our stories. If they dont catch inconsistencies, our competitors will.
  • 23. Fakes and frauds will still be with us. Their working lives are shorter now, however.
  • 24. Privacy is an unresolved issue. But, selling requires exposure and disclosure.Trend #6 Ideas, info freeUSPs: Systems, Teamwork, Track RecordsSystems, teamwork & track records are now our unique selling propositions (USPs). Ideas and information are now universally shared.
  • 25. Systems are about how we do it here. Never heard of the E-Myth? Listen up!Teams are who we keep and keep-up-with. Clients notice who co-collaborators are.
  • 26. Track records are now openly visible. Everyone can now see the company we keep as well as the the company we dont keep!Trend #7 Collaborators winning!We need to partner up with the best.Prospects seek out those with the gold. Ideas, information & relationships are the new gold. Those who have these are hired.Location, location, location. Today, our Internet connectivity determines who and what we know. But local still counts!We have to be the better connector of resources for our clients. They expect it!
  • 27. Partnering takes due diligence and work. Help people you know and like build their talents, orLearn to know and like talented people
  • 28. Asking questions fixes things?Right answers come when we ask the tough questions.Asking ourselves tough questions sharpens our edge. How are we going to do all this stuff? We cant finesse that question much longer.
  • 29. Asking our prospects and clients questions truly helps them. We all need help to think things through, especially now.First things first! Remember, if we have not yet achieved work/life balance, we cannot help others.Fix Ourselves 1st Things First!Its time to bring work and life into balance.Discover. If we take time to search, our searching will be stress free.We may also discover an answer or two!Dream. Think very big! Weve got to be inspired. What if?! What If!
  • 30. Create. Lets give ourselves a few Quick Wins. Do what we CAN!
  • 31. Share. We need to give, and get, feedback, encouragement and support.
  • 33. Act. Work the Plan. Forgive failure.
  • 34. Defining Niches? Guidelines:1) People pay for what they want, often in response to a problem that frustrates them. 2) Observe who wants what, who is frustrated by what 3) Get clear on what wants, frustrations our services and products meet or address 4) Envision the person we need to talk to -Must be findable & find-out-about-able -Must want what we offer -Must be willing, able to afford to pay for it6) Narrow the niche so we stand out in the crowd 7) Structure our presentations (SSBTGA)
  • 35. Whats Unique About Anyone?Who They Are!1) Unique experiences, ideas2) Credentials, reputation3) Lifetime learning4) Lifetime skills5) Current location6) Contacts & friends