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Emotional quotient
( In management aspects )
Presented By
Rotn Facility
Emotional quotient
( In management aspects )
EQ - The Concept
The concept of emotional intelligence is popularized after publication of psychologist and New York Times
science writer Daniel Goleman's book Emotional Intelligence: Why It Can Matter More
Than IQ.
Emotional Quotient or Emotional Intelligence is the
capability of understanding the self emotion as well as the
emotion of others used to evaluate, monitor and control it
in a way it should turned to positivity to achieve goals.
EI can also be defined as the capacity to recognize our
own feelings and those of others for motivating ourselves
and managing emotions well in our social interactions.
Knowing ones emotion
Controlling ones emotion
Recognizing emotions in others (empathy)
Controlling emotions in others.
Improvement in emotional control
Five dimensions of Emotional quotient
Components of EQ  an overview
Social
awareness
Social skills
Self -
management
Self -
awareness
Understanding
ones emotion,
strength,
weakness and
self -
confidence
Managing and
regulating
ones behavior,
Self  control &
adaptability
The capacity of
understanding
emotions of
others
The capacity of
knowing on
how to act in
such a way to
accomplish
goals
Benefits of EQ
Understanding and enhancing emotional intelligence enhances management
skills.
It can provide team effectiveness.
It assists managers to have flexible planning.
EQ assists managers in motivating others.
Better decision-making comes from a balance between head and heart.
It can help a person achieve a whole range of career development factors such
as leadership, decision-making, open communication, trusting relationship and
customer loyalty.
EQ Vs EQ
Advantages of EQ
 It is something that anyone can learn
 It can help to reduce bullying.
 It improves a persons social effectiveness.
 It reduces the likelihood of engaging in personally
destructive behaviors.
 Making decisions becomes a lot faster
Disadvantages of EQ
 It can be used to manipulate people
 It prevents others from using their critical thinking
skills
 It can be used for personal gain
 It takes time to develop this skill
 Emotional intelligence is a skill that not everyone
takes seriously
EQ & IQ
BASIS FOR
COMPARISON
IQ EQ
Meaning Intelligence Quotient or IQ is a
number obtained from standardized
intelligence test, which represents an
individual's ability of logical
reasoning.
EQ refers to an individual's level of
emotional intelligence, which is
represented by scores obtained in a
standardized test.
Measures General Intelligence Emotional Intelligence
Acquisition It is an inborn ability. It is learned and improved ability.
Ability Learn, understand and implement
knowledge, logical reasoning and
abstract thinking.
Recognize, control and express one's
own emotion's, perceive and assess
other's emotion's.
Ensures Success in school. Success in life.
Recognizes People with high intellect, common
sense, mental challenges, etc.
Leaders, Captains, Managers and
people with social challenges.
Case Study..
Improve it via EQ..
Pay Attention
to How You
Behave
Take
Responsibility
for Your
Feelings and
Behavior
Practice
Responding,
Rather than
Reacting
Practice
Empathizing
with Yourself
and Others
Create A
Positive
Environment
Remember EI
is a Lifetime
Process
A presentation on the emotional quotient in management aspects

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A presentation on the emotional quotient in management aspects

  • 1. Emotional quotient ( In management aspects ) Presented By Rotn Facility Emotional quotient ( In management aspects )
  • 2. EQ - The Concept The concept of emotional intelligence is popularized after publication of psychologist and New York Times science writer Daniel Goleman's book Emotional Intelligence: Why It Can Matter More Than IQ. Emotional Quotient or Emotional Intelligence is the capability of understanding the self emotion as well as the emotion of others used to evaluate, monitor and control it in a way it should turned to positivity to achieve goals. EI can also be defined as the capacity to recognize our own feelings and those of others for motivating ourselves and managing emotions well in our social interactions.
  • 3. Knowing ones emotion Controlling ones emotion Recognizing emotions in others (empathy) Controlling emotions in others. Improvement in emotional control Five dimensions of Emotional quotient
  • 4. Components of EQ an overview Social awareness Social skills Self - management Self - awareness Understanding ones emotion, strength, weakness and self - confidence Managing and regulating ones behavior, Self control & adaptability The capacity of understanding emotions of others The capacity of knowing on how to act in such a way to accomplish goals
  • 5. Benefits of EQ Understanding and enhancing emotional intelligence enhances management skills. It can provide team effectiveness. It assists managers to have flexible planning. EQ assists managers in motivating others. Better decision-making comes from a balance between head and heart. It can help a person achieve a whole range of career development factors such as leadership, decision-making, open communication, trusting relationship and customer loyalty.
  • 6. EQ Vs EQ Advantages of EQ It is something that anyone can learn It can help to reduce bullying. It improves a persons social effectiveness. It reduces the likelihood of engaging in personally destructive behaviors. Making decisions becomes a lot faster Disadvantages of EQ It can be used to manipulate people It prevents others from using their critical thinking skills It can be used for personal gain It takes time to develop this skill Emotional intelligence is a skill that not everyone takes seriously
  • 7. EQ & IQ BASIS FOR COMPARISON IQ EQ Meaning Intelligence Quotient or IQ is a number obtained from standardized intelligence test, which represents an individual's ability of logical reasoning. EQ refers to an individual's level of emotional intelligence, which is represented by scores obtained in a standardized test. Measures General Intelligence Emotional Intelligence Acquisition It is an inborn ability. It is learned and improved ability. Ability Learn, understand and implement knowledge, logical reasoning and abstract thinking. Recognize, control and express one's own emotion's, perceive and assess other's emotion's. Ensures Success in school. Success in life. Recognizes People with high intellect, common sense, mental challenges, etc. Leaders, Captains, Managers and people with social challenges.
  • 9. Improve it via EQ.. Pay Attention to How You Behave Take Responsibility for Your Feelings and Behavior Practice Responding, Rather than Reacting Practice Empathizing with Yourself and Others Create A Positive Environment Remember EI is a Lifetime Process