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- 1. Healthcare Corporate Government Education Communications Life Safety Security Audio Visual This communication is only for the person(s) named in the message header and may contain information that is con鍖dential, privileged or exempt from disclosure. All information contained here within this document is considered con鍖dential and not authorized for further release of any nature or form. info@aatel.com | 1.800.695.2883 www.aatel.com ISO9001:2008REGISTERED FIRM reduce.reuse.recycle. Company Profile Prepared by: Marketing Department
- 2. TABLE OF CONTENTS COMPANY PROFILE ___________________________________________________ 1 Aatel's Product Line Card____________________________________________ 2 A Few of Our Customers __________________________________________ 3 Service and Support Contact Numbers__________________________________ 9 Stay Connected _____________________________________________________ 9 Service __________________________________________________________ 9 Remote Support Desk_______________________________________________ 9 Customer Care ____________________________________________________ 9 Sales and Marketing Department ______________________________________ 9 General Information Requests ________________________________________ 9
- 3. Company Overview 2014 Contents of this proposal may contain information that is confidential, privileged, or exempt from disclosure. COMPANY PROFILE Aatel Communications Inc. 413 Victoria Ave N Hamilton, ON L8L 8G4 T: (800)695-2883 | F: (905)523-4209 Email: info@aatel.com | Website: www.aatel.com Years in Business: since 1947 | Employees: 55 | Number of Installs: 2024 | Annual Sales: 8.0MM Aatel provides products and services which support a comprehensive portfolio in Communications, Life Safety, Security and Audio Visual. This portfolio, combined with our consultation approach to the market, has enabled Aatel to become the leader in systems integration within vertical markets such as: Corporate, Education, Government, and Healthcare markets. Aatel has developed a team which ensures that we provide a complete service and support infrastructure for the client, not only until project completion, but also for the ongoing Service and Support. Our team members are highly skilled; recognizing the importance of the process-oriented methods necessary to ensure consistent quality. As a result, we offer unparalleled diversity and depth of experience in developing solutions. The development of technologies requires that many of the systems and solutions in todays marketplace require a systems integrator to Design, Program, Install and Service after project completion. Aatel achieves this with our own qualified staff that is specialized in Communications, Life Safety, Security and Audio Visual integration to meet budgets, scope and timelines. Aatel selects products and services, which offer the best solution to the customer. Our relationship with our manufacturers is an important partnership; we select these partnerships based on the manufacturers' ability to provide a quality product, substantial investments in R & D, and ultimately provide service and support which meets our diverse customer base focused in: Access Control IP Video Management Systems Audio/Visual & Pro Sound Systems Network & Cabling Infrastructure Certification, Inspection & Verification Nurse Call Systems Fire Alarm Systems Patient, Staff & Infant Protection Systems Intercom & Public Address Voice & IP Communications IP Surveillance Wireless Voice & Data Applications Aatel provides service and support 24 hours a day, seven days a week to deliver on site quality emergency service. Our Service Department provides many services such as Annual Systems Inspection, System Verification, Preventative Maintenance, Remote Diagnostics, and In-Service Training. Service & Support Capabilities Sales IT Services Service Department Account Management Systems Design Assessment Financial Services Liaison with Customer IT Department Network Assessments Remote Programming & Diagnostics 24/7 Service Department Remote Diagnostics Moves, Adds and Changes Advanced Replacement Repair and Returns Engineering Customer Service Installation Services System Design and Integration Design Documentation and Specifications Implementation Plans Technical Training Annual Inspection Customer Relations In-Service Training Preventative Maintenance Site and Service Level Agreements System Verifications System User Assessments IBEW Workforce, WHMIS, WSIB Experienced in Infection Practices & Procedures Non-Gaming Supplier License Project Management Marketing & Administrative Support Corporate Project Liaison Project Planning & Design Developing Partnerships with Market Leaders Providing Customer Awareness Trade Show Management IBEW ISO Certified Insured WSIB Bondable Service & Installation Fleet Page 1
- 4. Company Overview 2014 Contents of this proposal may contain information that is confidential, privileged, or exempt from disclosure. Aatel's Product Line Card AUDIO / VIDEO & PROSOUND Control Systems Audio Equipment Video Equipment Crestron Extron Kramer Listen Biamp Systems Community ClearOne Shure Tannoy TOA EAW Symetrix QSC Audio Vaddio Polycom Presonus Wharfedale Pro Revolabs JBL Lab Gruppen Chief Mounts LG NEC Peerless Mounts Mitsubishi Electric Samsung Sharp Da-lite Draper Wolfvision COMMUNICATIONS Application Software Intercom Telephony Wireless Broadband Connexall Aiphone Enterphone Ring Avaya Meridian Mitel Norstar Toshiba Proxim Clocks Pocket Page Telephony Voicemail Healthcare Accessories Primex Wireless Rauland-Borg Multitone Esna TOL Crest Healthcare Supply Rauland-Borg Public Address Wireless Telephony Bogen Rauland-Borg Ascom Engenius SpectraLink LIFE SAFETY Emergency Wireless Infant Protection Patient Wandering Fire Alarm Live Sentinel Visonic Technologies Stanley Healthcare Visonic Technologies Stanley Healthcare Visonic Technologies Mircom Notifier Simplex Nurse Call Staff Duress Rauland-Borg Rauland-Borg Visonic Technologies SECURITY Video Management Access Control Cameras Hosted Video Aimetis Axis Genetec SafeCam HID Keyscan Matrix RBH Axis Bosch Pelco SafeCam Perceptiv Page 2
- 5. Company Overview 2014 Contents of this proposal may contain information that is confidential, privileged, or exempt from disclosure. A Few of Our Customers Customer Sites Sunnybrook Health Science 2075 Bayview Ave, Toronto ON M4N 3M5 This single site hospital, the largest in Canada, uses the Responder IV platform with our Bed Management Solution. Various integrations to wireless devices enable departments or individuals to choose the device of their liking. Installed Systems: SIP Wireless Integration to Vocera, Spectra link and Ascom Wireless, Integration to Connexall Software, Bed Management Solution within OR Areas, Cisco Call Manager Integration, Centralized Code Blue, Centralized Code White, Virtual Server Deployment UHN Toronto Rehab 520 Sutherland Drive, Toronto ON M4G 3V9 Part of the University Health Network, this multiple campus customer uses a Responder platform in all of their facilities. Two years ago the University location upgraded from Responder IV to the Responder 5 platform, incorporating over 200 beds. We are using Responder PC Console for Staff Assignments and log on. Facility also uses patient wandering that is integrated to nurse call and wireless phones. Installed Systems: Active Directory Integration, Ascom SIP Wireless Integration, Cisco Call Manager Integration, Centralized Code Blue, Centralized Code White, Virtual Server Deployment Lakeridge Hospital Bowmanville, Whitby, Port Perry & Oshawa Locations Lakeridge Health is one of Ontarios largest community hospitals, serving people across Durham Region and beyond. With four hospital sites and three Emergency Rooms, they serve a diverse population. Their dedicated team of health care professionals gives their all every day to keep improving the quality of care delivered, drive down wait times, and improve results. They serve more than 1,600 patients per day; they have 15 sites in Durham Region, including three hospitals with emergency rooms (Bowmanville, Oshawa and Port Perry) and one specialty hospital (Whitby). Installed Systems: Responder IV Nurse Call System, PA System, Patient Wandering System, Hugs Infant Protection System, Interview Room Intercom System, Staff Duress System, Centralized Code Blue System Peterborough Regional Health Centre 1 Hospital Drive, Peterborough ON K9J 7C6 Peterborough Regional Health Centre (PRHC) is a state-of-the-art regional hospital with a proud local history extending back over a century. The PRHC has a capacity of 494 beds, one of the busiest Emergency Departments in Ontario, and an extensive range of services with more Page 3
- 6. Company Overview 2014 Contents of this proposal may contain information that is confidential, privileged, or exempt from disclosure. than 2,000 staff, approximately 300 physicians with privileges, and 600 volunteers. Installed Systems: Panic Cardiac Arrest & Staff Duress integrated into nurse call, Intercom Ring Communications integral to panic systems, Infant Abduction Door & CCTV Integration at security & local nursing stations, Multiple SIP integration to Phone devices such HP handhelds, IPhones, Video Security System Axis IP Network Cameras Genetec Software, Security Management System RBH Axiom V card access system integrated with video management system & duress systems Mount Sinai 600 University Avenue, Toronto ON M5G 1X5 This is an existing customer that has been using 425 Beds of existing Responder IV for over 10 Years. Responder 5 was selected for a 300 Bed Expansion for the new Womens Health and Infants program. The customer selected to integrate Responder IV to Responder 5 Software. This integration provided the customer with the ability to protect their investment of all the Responder IV Hardware which remains within the facility. However the front end software was replaced with the Responder 5 software platform, allowing the entire organization to operate from a single software solution. Installed Systems: Responder 5 Software for Staff Assignments for both platforms, Responder 5 PC Console for both platforms, Cerner ADT System via HL7 Integration, Active Directory Integration, Multiple SIP integration to Phone devices such HP handhelds, iPhones, Legacy Phone integration maintained with Non Sip Avaya Phones, Centralized Code Blue, Centralized Code Pink, Staff Terminal Touchscreens in new developed area with custom touch points for Bed Management, Bedside light integration, Virtual Server Deployment US Steel Canada Inc. Hamilton & Lake Erie Locations Hamilton Works is an integrated steel producer based in Hamilton, Ontario. As a wholly-owned subsidiary in the U. S. Steel Canada group, and employ approximately 2200 people at our 445-hectare production complex at the western end of Lake Ontario, producing 2 million tons of semi-finished steel annually, including 350 thousand tons of basic oxygen furnace bloom-cast billets. Lake Erie Works is an integrated steel producer located in Nanticoke, Ontario on the north shore of Lake Erie, employing about 1,350 people at our 640-hectare production complex, manufacturing 2.25 million tons of slabs and 3 million tons of high-quality hot rolled coils. Aatel is the security supplier for both the Hamilton and Lake Erie Works Installed Systems: Installation of Axis PTZ and fixed Network cameras, Matrix Access control system, Wireless High Definition Video Transmission Proxim, Integration with Access Control & Video Management, Local and Off-Site Monitoring, Ongoing service and maintenance Page 4
- 7. Company Overview 2014 Contents of this proposal may contain information that is confidential, privileged, or exempt from disclosure. Centre for Addiction and Mental Health 1001 Queens Street, Toronto ON M5T 1R8 The Centre for Addiction and Mental Health (CAMH) is Canadas largest mental health and addiction teaching hospital, as well as one of the world's leading research centres in the area of addiction and mental health. Installed Systems: Responder 4000 Visual Nurse Call System, Code White/Blue Address System, Ring Intercom System, Ring Elevator System, Connexall Software, Spider Alert Staff Assistance/Duress System Kipling Acres Home for the Aged 2233 Kipling Avenue, Etobicoke ON M9W 4L3 Kipling Acres serves 262 residents, not only seniors but a large number of young adults as well. First opened in 1959 and situated on 20 acres of beautiful property, its residents and staff represent the cultural diversity that makes Toronto a special city. Kipling Acres has a long tradition of providing quality care in a home-like environment and is an important part of its northern Etobicoke community. Installed Systems: Responder 4000 Nurse Call System, Roam Alert Patient Wandering North York General Hospital 4001 Leslie Street, North York ON M2K 1E1 This 400+ bed facility is in the process of upgrading from the Responder IV platform to the Responder 5 platform using our Bed Management solution. Responder 5 consoles to replace older technology, as well as our software suite - PC Console and Staff Assignment will be deployed for staff log on. Installed Systems: Centralized Code Blue, Centralized Code White, Centralized Code Pink, Active Directory Integration ( 6 Weeks), Wireless Integration to Vocera ( 6 weeks), Bed Management Station in all Responder 5 Patient Rooms, Virtual Server Deployment St. Peters Hospital 88 Maplewood Ave, Hamilton, ON L8M 1W9 St. Peters Hospital is a 250-bed centre of excellence specializing in the delivery of complex care for adults with chronic illness. St. Peters provides inpatient, outpatient, and community-based programs and services that focus on Dementia, Aging, Palliative Care and Rehabilitation. It is also home to St. Peters Juravinski Research Centre where an interdisciplinary research team is focused on dementia, improving the quality of life for seniors and influencing healthy lifestyle choices. Page 5
- 8. Company Overview 2014 Contents of this proposal may contain information that is confidential, privileged, or exempt from disclosure. Installed Systems: Responder 4000 Nurse Call System, RBG Axiom Access Control System, Axis Communication CCTV Network Camera System The Dunfield 77 Dunfield Ave, Toronto, ON M4S 2H3 The Dunfield Retirement Residence establishes a new standard in senior retirement living with 177 studio, one and two-bedroom luxury apartment style suites. The Dunfield Retirement Residence appeals to a broad range of seniors offering a combination of independent living and assistant living suites and services personalized to meet and exceed your every expectation. Installed Systems: RBH Axiom Card Access Control System, Mitel Telephone System, Ascom Wireless Telephone System, Spider Alert Patient Wandering System, Responder 4000 Nurse Call System, CCTV Axis Camera System Rouge Valley Health Ajax, Scarborough, Toronto, and Markham locations Rouge Valley Health System is an excellent acute care community hospital with many programs, including 24/7/365 emergency, obstetrics, paediatrics, surgery, mental health and regional cardiac care. Rouge Valley consists of several health sites, including two community hospital campuses: Rouge Valley Centenary in east Toronto; and Rouge Valley Ajax and Pickering in west Durham. Installed Systems: Ascom Wireless Phone System, Public Address System, Responder 4000 Nurse Call System, Code Blue Address System, Roam Alert Patient Wandering System Hillfield Strathallan College 299 Fennell Ave W, Hamilton ON L9C 1G3 Hillfield Strathallen College is a Canadian private, co-educational day school in Hamilton, Ontario. The academic program runs from Junior, Kindergarden or Montessori, until Grade 12. HSC is home to 1,130 students from pre-school to Grade 12. This CCMA accredited school has been known to set a higher standard of education since its conception in 1901. Aatel has been a part of the Transformation HSC project, consisting of a new Senior School and College-wide Community & Athletic Complex. It also includes a multi-purpose room, two connecting corridors to the current facilities, a College Commons, relocated parking and potential for a future track, field house and new tennis courts. These new facilities constitute a total of approximately 134,000 square feet. Installed Systems: Audio Visual System, Projectors, Audio Visual Recording Control, Speaker Systems, Digital Signage, Smart Board Technology, Lighting Control Page 6
- 9. Company Overview 2014 Contents of this proposal may contain information that is confidential, privileged, or exempt from disclosure. Greenway Retirement Village 100 Ken Whillans Drive, Brampton ON L6V 0A4 Greenway Retirement Village is an elegant luxury retirement residence with a full-spectrum care service that is tailored to meet residences evolving needs throughout their retirement. They offer a diverse range of modern, comfortable accommodations including one- and two-bedroom suites and two-bedroom townhomes. All our facilities are cozy, well- maintained and accessible, with amenities designed to meet your every need. Installed Systems: Ascom Wireless Phone System, RBH Door Access Control System, Bogen Paging System, Responder 4000 Nurse Call System Dufferin Oaks Long Term Care 151 Centre Street, Shelburne ON L9V 3R7 Dufferin Oaks is a 160 bed not-for-profit Long Term Care Home owned and operated by the County of Dufferin under standards established by the Ministry of Health and Long Term Care. The home is a three-story facility centrally located in the County of Dufferin at 151 Centre Street, in the Town of Shelburne. Installed Systems: Roam Alert Patient Wandering System, Access Control Integration with Existing Door Alarms, Ascom Wireless Phone System, Responder 4000 Nurse Call System Credit Valley Hospital 2200 Eglinton Avenue West, Mississauga ON L5M 2N1 Credit Valley currently covers over 1 million square feet and is a 382-bed acute care inpatient facility, featuring a regional cancer and ambulatory care centre, a 24-emergency care centre, and a regional womens and childrens health centre featuring an advanced level 2 neonatal intensive care unit and the largest paediatric oncology satellite program in Ontario outside of the Hospital for Sick Children. Installed Systems: Responder 4000 Nurse Call System, Primex Wireless Clock System, Code Blue Address System Southlake Regional Health Centre 596 Davis Drive, Newmarket ON L3Y 2P9 Southlake offers almost 400 patient beds and accommodates approximately more than 90,000 visits to the Emergency Department, 22,000 inpatient admissions, and 600,000 out-patient visits each year. As a regionally designated site, Southlake is responsible for developing and providing advanced levels of care to the more than one million people who reside in York Region, Simcoe County, and in some cases, as far north as Muskoka. Installed Systems: Elevator Intercom System, Responder 4000 Nurse Call System, Patient Wandering System, Spider Alert, Centralized Code Blue System, ringer Intercom System, High Definition Multi-window Display with Annotation, Video Projector and Motorized Screen, Audio and Video Conferencing, Networked A/V Recorder, Audio Digital Signal Page 7
- 10. Company Overview 2014 Contents of this proposal may contain information that is confidential, privileged, or exempt from disclosure. Processing, Wireless Microphone System, Crestron Digital Media System, Crestron Control System, High Definition Touch Panel, Lighting Controller Sheridan Villa 2460 Truscott Dr., Mississauga ON L5J 3Z8 Sheridan Villa been recently renovated into a 142-bed modern home for residents and Adult Day Service clients. The Special Behaviour Support Unit (SBSU) is a 19-bed unit within Sheridan Villa for clients who have a primary diagnosis of dementia with significant behaviours that cannot be managed in the client's current environment. Installed Systems: RBH Door Access Control, Aiphone Intercom System, Pelco Video Surveillance System, Bogen Public Address System, Responder IV Nurse Call System, Roam Alert Patient Wandering System Trillium Health Centre 100 Queens way Ave W, Mississauga, ON L5B 1B8 Trillium Health Centre is a hospital serving the residents of central and south Mississauga and south Etobicoke, and has campuses located in Mississauga and Etobicoke/West Toronto. It was formed with the amalgamation of the Mississauga Hospital and the Queensway General Hospital in April 1998. This 400+ bed facility has our Responder IV platform deployed and will be upgrading to our Responder 5 system in the near future. Installed Systems: Centralized Code Blue, Centralized Code White, Centralized Code Pink, Wireless Integration to Cisco Phones, Virtual Server Deployment Page 8
- 11. Company Overview 2014 Contents of this proposal may contain information that is confidential, privileged, or exempt from disclosure. Service and Support Contact Numbers Toll Free 1(800) 695-2883 www.aatel.com www.aatel.com/av Brantford (519) 751-9402 Hamilton (905) 523-5451 Markham (905) 475-2404 Niagara (905) 685-5144 Ottawa (613) 233-4624 Toronto (416) 620-7925 Stay Connected Service Dispatch Supervisor For Service (8:00AM 5:00PM) press 2 for After Hours Service press 1 service@aatel.com Remote Support Desk Remote Support and Programming support@aatel.com Customer Care Representatives & Trainers customercare@aatel.com Sales and Marketing Department Account Managers, Estimates and Quotations info@aatel.com General Information Requests Accounting, Shipping etc. info@aatel.com /aatelcommunications @Aatel_Comm Aatel Communications Aatel Communications Inc. /aatelcommunications /aatelcomm Page 9