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Ahmed Ibrahim Soliman
Tel.: (+2) 0129001839 (Mobile)
Email: ai_soliman@yahoo.com

Education:
1997-2002 Electronics and Electrical Communication Dept., Faculty of Engineering, Cairo University
B.Sc. of Electronics and Communications Engineering
Overall Grade: Very Good. (Within the top 10% of the graduation class)
Graduation project title: Implementation of a standalone Videophone system.
Graduation project grade: Distinction.
Graduation project supervisor: Prof. Ali Ezzat Salama.

Work Experience:
Sept/2008 – Present
Senior Sales Account Manager, IT Solutions BU, Alkan Telecom. Egypt
Company Profile: Alkan Telecom is the IT Company in Alkan Holding, which spans many
areas of business from pharmaceutical to automobiles. Established in 1976, Alkan Telecom
focuses on delivery of integrated information and communication technology solutions to wide
range of customers and industries in Middle East and Africa.
Key Accomplishments:
• Added new customers to company database especially in Manufacturing & Real- Estate
sectors.
• Achieved 70% of assigned Gross Profit in Crises Year.
• Focused on up-selling company portfolio with existing customers.
• Reestablished business relationship with selected Governmental entities such as IDSC,
Ministry of Trade & Industry.
• Enhanced company’s portfolio by adding new services such as managed services.
Job Responsibilities :
• Selling company range of solutions [Wireless, VSAT, Videoconference, Network Security,
Networking, Fleet Management, Software Products like EITM & ECM Solution, ..etc]
• Managing appointed Sectors [Education, Manufacturing, Real State, Transportation,
Financial & Banking and others]
• Identifying, qualifying and developing new business relationships.
• Targeting new business accounts and opportunities as well as existing customers in the
appointed sectors.
• Preparing and participating in business reviews/forecasts for Sales Management.
• Handling correspondence to customer inquiries and facilitate communications between
customer and internal departments.
• Achieving targets set by Sales Manager.
• Negotiating client sales agreements.
• Preparing financial offers responding to customer requests or tenders.

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Jan/2008 – Aug/2008
Market Development Manager, Egypt Office, Intmark Distribution. UAE
Company Profile: Intmark distribution is the Distribution Company of Visionarie Holding. It is
one of main players in Audio/Video and Integration companies in UAE & Gulf with headquarter
in Dubai and offices in Qatar and Kuwait.

• Conducted presentations and speaks in company’s exhibitions and conferences in UAE.
• Participated in revamping internal processes that handle presales activities and proposals
submissions.
• Introduced company to Egyptian market in short time.
• Focused on promoting consultation services for low-current projects.

• Developing of Audio/Visual market in the assigned territory.
• Establishing and implementing North Africa market strategy for the company’s business.
• Identifying and quantifying business opportunities for each brand of the group and working
with the business unit heads in establishment of each business unit opportunity.
• Developing channel partners and dealers in the territories assigned for the company.
• Preparing business plan for countries under responsibility.
• Approaching customers directly generating leads for our channels.
• Conducting awareness sessions to customers and channels about new products and
solutions.
• Managing marketing events and participations in events or exhibitions with help of
marketing department.

Jan/2007 – Dec/2007
Product Manager, Solution Integration BU, Alkan Telecom. Egypt
• Doubled assigned Target.
• Covered new sectors and added new customers.
• Enhanced company’s presence in existing sectors by offering high-end solutions
• Added new products to company’s portfolio which increased chances to winning turn-key
projects.
• Focused on increasing offered services such as installation and maintenance.

• Developing new markets and generating leads for Video products line.
• Establishing relationship with new customers through promoting solutions and products.
• Participating in setting marketing & sales plans with top management and sales force.
• Following up with sales force sales-forecast.
• Acting as direct sales in some projects managing overall sales cycle.
• Preparing Videoconference and Surveillance Quotations & designs.
• Conducting awareness sessions to Sales & Marketing Teams about new products and
solutions.
• Handling Relationship and Negotiations with Vendors.
• Determining Competitions in the Market and developing tools to overcome them.

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Aug/2006 – Jan/2007
After Sales Support Engineer, Data Dept., ZTE. Egypt

Company Profile: ZTE Cooperation is a global provider of telecommunications equipment and
network solutions. It provides products and services to 140 countries and regions though 107
representative offices around the world.

• Planned and managed installation of Videoconference Project to 140 Sites around Egypt.
• Solved thorny technical problems in Videoconference installations.
• Supervised major project with Telecom Egypt and Ministry of Information Technology &
Communication.
• Managing Projects with subcontractors.
• Acting as both 1st and 2nd level support in installation & support of ZTE Videoconference &
Data Products.
• Training customers on both User and Administrator level of installed Videoconference
Equipments.

Nov/2002 – July/2006
Customer Service Engineer, Customer Services, Raya Integration. Egypt

Company Profile: Raya is one of biggest IT companies in Egypt and Middle East. It focuses on
delivering sophisticated solutions in IT and Communication. It has offices around Middle East
and USA.

• Mastered Videoconferencing technicality through self-learning.
• Helped company to win big & complex Videoconference projects.
• Established professional services for Videoconferencing and increased revenues from
maintenance contracts by 200% percent.
• Reduced customer complaints by monitoring support-calls cycle and triggering alarms
before delays occurrence.
• Invited to join our executive staff at strategy meeting during my second year at the
company.
• Selling Professional Services and Maintenance Contracts.
• Installing & Supporting of Videoconference & Network Products.
• Installing & Supporting of HDSL modems & ISDN NT1s.
• Training customers on both User and Administrator level of installed Videoconference
Equipments.
• Preparing high quality technical proposals for maintenance contracts.

Other Responsibilities :
• Handling transactions with Logistics Dept.
• Handling transactions with Customer Relation Center Dept. (Follow up Customer calls
against SLA and Preventive Maintenance Visits Plan of the Network Dept.).

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Aug/2002 – Oct/2002
Trainee, VLSI Track, Information & Technology Institute. Egypt
Training Field :
• VLSI Design and CAD Tools S/W Implementations.
• Electronic Circuits Design.

Summer 2001
Trainee, PBX Dept., Customer Services, Raya Integration. Egypt
Training Field :
• Nortel PBX Maintenance including software handling and hardware installations.

Projects References (Sales/PM):
• World Health Organization, Email Security Tender.
• Industrial Development Authority, Security Tender.
• Pfizer, Videoconference Project.
• Export Development Bank of Egypt, WAN optimization Tender.
• Capital Market Authority, Infrastructure Tender.
• Wasla Call Center, Wireless Project.
• Teleperformance Egypt, Network Project.
• Sahab Libya, Fleet Management Project.
• TMG – Madinaty, Wireless Project.

• Ministry of Education, Polycom Videoconference Network Upgrades.
• Ministry of Communication & IT, EUN Videoconference HD Network.
• Amideast, USAID Criminal Justice Project Videoconference Network.
• Carrefour, Videoconference Project.
• Ministry of Interior, Ring Road Surveillance Project Extension.

Projects References (Technical):
• Vodafone, Smart Village Branch Cisco Infrastructure and 6th of October Polycom Videoconference
Network.
• City Stars, Cisco Infrastructure & IP Telephony.
• El Ahly Bank, Cisco IP Telephony.
• MCIT, ZTE DSLAMs for IT Clubs Project.
• Ministry of Education, ZTE Videoconference Network.
• Enppi, Pepsi, Smart Villages Co., Americana and Cadbury Polycom Videoconference.
• National Bank of Abu Dhabi, Cairo HQ Polycom Videoconference.
• Middle East News Agency (MENA), Videoconference Network.
• General Authority of Land Ports (GALP), Polycom Videoconference Network.
• British Gas & EgyptianLNG, Egypt Office Aethra Videoconference.
• RITSEC, HQ Aethra Videoconference.
• Shell Egypt, Cisco Infrastructure for Remote Branches.
• Helwan University, PairGain HDSL Infrastructure.
• Telecard, PairGain HDSL Infrastructure.

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Soft/Business Skills Courses:

• Sales & Marketing Mini Diploma from International Consultancy Services.
• Smart Negotiation Moves Course from IMI.
• Internal Audit Course from Raya Integration.
• Time & Stress Management Course from Innovative Group.
• Effective Selling Skills Workshop from LOGIC Training Consulting.
• Effective Project Management Techniques Course from AMIDEAST.
• Customer Satisfaction Management Workshop from Raya Academy.

Technical Certifications:
• CCNA Certification (Cisco ID: CSCO11039399).
• Polycom Qualified Network Systems Presales Representative.
• Polycom Qualified Video Presales Technical Representative.
• Polycom Qualified Advanced Technical Representative.
• Polycom Qualified Technical Representative.

Technical Courses:

• CCNA Course from Raya Academy, Cairo, Egypt.
• Cisco IP Telephony (CIPT1 & CIPT2) Course from Fastlane, Cairo, Egypt.

• Polycom Network Systems Sales & Presales Training; from FVC Dubai, UAE.
• Technical Training Course in Videoconference Basics, Installation & Support of
Polycom Products; from FVC Dubai, UAE.

• Programming and Information Technology Certificate in VISUAL C++
As part of “DESKTOP PROGRAMMING AND WEB DEVELOPMENT”. From High Tech
Center for Consultation and Design in Electronics and Communications, Faculty of
Engineering, Cairo University.

Languages Skills:
• Arabic: Mother Tongue.
• English: Excellent. (Local TOEFL Exam with 567 score from American University in
Cairo).

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Technical Synopsis:
• Excellent Experience in Customer Support.

• Very Good knowledge of Cisco, Avaya Products.
• Very Good knowledge of Security Products such as [Fortigate, BlueCoat, McAfee..etc]
• Very Good knowledge of WiMax & VSAT Technologies.
• Excellent knowledge of Broadband Communication.
• Very good knowledge of ISDN (BRI & PRI), Leased Lines Technologies.
• Fair knowledge of GSM networks.

• Excellent knowledge of Polycom & Aethra Videoconference Products.
• Very Good knowledge of Webcasting & Streaming Products. (SONIC Foundry, VBrick..etc)
• Very Good Experience in Telindus Surveillance Solutions.
• Very Good Experience in Audio/Visual Solutions.
• Excellent knowledge of presales and design for A/V solutions.
• Excellent knowledge of preparing bid documents.

• Extensive knowledge of the PC/Computer hardware (Troubleshooting, Maintenance, Installation).
• Very Good knowledge of Programming Languages: V.B., V.C++ and C/C++.
• Perfect working knowledge of MS Windows, Outlook, Word, and Excel.
• Basic knowledge of UNIX operating system.
• Internet research skills.

• Very Good experience in Electronics design (Design, Simulation, Synthesis, Testing) as well as
soldering, obtained through my Graduation Project and undergraduate and post graduate courses.
• Very Good Knowledge of CAD / EDA Tools: ALTERA Max Plus, VHDL, ORCAD, L-EDIT and
FPGA Advantage (Modelsim, Leonardo).

Personal Data:

• Date of Birth: 9 June 1980.
• Nationality: Egyptian.
• Marital Status: Single.
• Military: Exempted.

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Ahmed Soliman CV

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