Alexander Performance Review
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Alexander Pimentel received a performance review from his manager Aubrey Bonura for his work between May 1, 2015 and April 30, 2016. The review notes that Alexander met and exceeded expectations in several key areas such as customer service, product presentation, and learning new skills. Specifically, he challenged himself to improve store standards and ensured products were displayed properly. Alexander also provided excellent customer service and maintained high customer satisfaction scores. His manager rated his performance as an "All-Star Performer."
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Akshay Suvarna is seeking positions in operations/process management and client relationship management. He has over 12 years of experience in banking operations, mortgage process management, training, and client relationship management. He is a dynamic professional who is solutions-driven and customer-centric with strong communication, organizational, and client relationship management skills. He has experience leading teams and developing procedures to improve business excellence and meeting service level agreements.Ad
Alexander Performance Review
- 1. Alexander Pimentel Job Title jcp.com Associate Manager Aubrey Bonura -ReviewType Performance Appraisal To/From Date 05/01/2015 04/30/2016 Template Document ID 5238091 Review Status Completed Due Date 06/28/2016 Employee Data Empl ID 00007714923 Connecticut employees, please add your comments in Performance Notes menu item. Expand All | Collapse All Section 1 - Strengths - Key Responsibilities & Competencies Expand | Collapse Performance Strengths Strengths - Key Responsibilities & Competencies Summary Manager Comments Section 2 - Opportunities -Key Responsibilities & Competencies Expand | Collapse Performance Opportunities Opportunities -Key Responsibilities & Competencies Summary In department core standards and Product Presentation Alexander participated in challenging the floor, fixtures and walls to ensure product was displayed to company wide standards for their department needs. This kind of improvement was needed to ensure a great store experience is achieved. Manager Comments Section 3 - Expand | Collapse Performance Ratings Section 4 - Overall Rating Overall Rating Summary Improve our customer service Alexander proactively approached customers in a friendly manner to determine how they could best assist, problem solve to deliver an award winning customer experience. Alexander continually achieved and maintained an overall customer experience presence on our customer surveys by providing great customer service and driving customer loyalty. Culture of learning environment and selling skills Alexander continually completed the necessary training for in department skills sets, sought out and absorbed knowledge of products then applied the relevant concepts in an effort enhance the customer experience Trust Alex is authentic, fair and honest when interacting with others. He builds strong coworker relationships and displays true character. He is a go to for the team as he is competent and up to date on department and store business practices and policy Performance Appraisal Return to Performance Documents History Performance Document - Completed Print | Notify | Export
- 2. Manager Rating 1 - All-Star Performer Section 5 - Manager Comments Goals; Improve on department core standards and Product Presentation Challenged the floor, fixtures and walls to ensure product is displayed to company standards for their department thereby improving store experience Manager Comments Section 6 - Employee Comments(Optional) Employee Comments Audit History Created By HR BATCH 04/20/2016 1:49:33PM Transferred From Roberta Wilson 05/26/2016 1:18:13PM Transferred To Aubrey Bonura 05/26/2016 1:18:13PM Transferred By Arthur Taylor 05/26/2016 1:18:13PM Manager Signed By Aubrey Bonura 06/13/2016 11:51:24AM Completed By System 06/13/2016 12:10:13PM Acknowledged By Alexander Pimentel 06/13/2016 12:10:13PM Last Modified By System 06/13/2016 12:10:13PM Proficiencies Rating Description 5- Too New to Rate Associate is new to position (less than 90 days) 4 - Unacceptable Performer Performs below standards and expectations; doesnt perform consistently and/or does not demonstrate the JCPenney competencies. 3 - Achiever Performs up to standards and expectations; is reliable, capable and solid performer; occasionally goes above and beyond when asked; demonstrates the competencies. 2 - High Achiever Consistently performs above expectations; makes strong contributions; goes above and beyond, even without being asked; consistently demonstrates (and occasionally role models) the competencies. 1 - All-Star Performer Consistently performs well above expectations; makes significant contributions; proactively contributes ideas; role models the JCPenney competencies. Manager Rating 1 - All-Star Performer