Angel Sams Resume Updated final
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Angel Sams seeks a technical support position and has an Associate's Degree in Computer Network Systems from ITT Technical Institute. She has skills in hardware and software installation, configuration, and troubleshooting. Her experience includes help desk support, IT project work study, home healthcare aid work, cosmetology, and volunteer work.
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Angel Sams Resume Updated final
- 1. Angel Sams 1222 S. 57th Street Philadelphia, PA 19106 (267)-982-6734 Shareenangle0957@gmail.com Objective To obtain a Technical Support position with a progressive organization to utilize my current education and demonstrate my system hardware and software abilities to meet end users needs, thus assisting in information technology and computer networking enhancements. Skills Build, assemble and disassemble personal computer systems installing CPUs, CD ROMs, hard drives, RAM, sound/video cards, and network cards and modems Building, repairing, maintaining and troubleshooting computer systems Installation and management of operating systems including Windows XP, Vista, Windows Server 2003, Fedora 8/10, and Mandriva Linux 2009 Possess a working knowledge VB.Net, Microsoft SQL, TCP/IP, IPX/SPX, FTP, SMTP, Samba, Apache, VM Ware and LAN/WAN technology Configuration DNS, Active Directory and Cisco routers and switches Inbound call center and online live customer support experience Assist end users with resolving technical issues via phone and in person Utilize and configure Microsoft Office including Word, Excel, PowerPoint, Access and Visio Self-starter who completes projects prior to assigned deadlines Creative researcher who seeks out and finds solutions Increase company profits by suggestively selling products Strayer June 2015 - Present Philadelphia, PA Cyber Security Management IT Project Management Introduction Management Information Systems Introduction to Business Introduction to Sociology Introduction too Physical Science Network Security Fundamentals Systems Analysis And Development U.S Government World Religion ITT Technical Institute, June 2013- June 2015, Philadelphia, PA Associate Degree (Technology Information Technology Computer Network Systems) (Recognized for Academic Honors and Excellent Attendance) Empire Beauty School, August 2010- May 2011 Philadelphia, PA Degree in Cosmetology Sayre High School, Philadelphia. PA H.S. Diploma, June 2009 Professional History ITT Technical Institute February 2015 June 2015 Philadelphia, PA Federal Work Study Keyboard behind monitor Lock the theory and lab rooms up
- 2. Assist students in the library at the school. Wipe down the tables and around the monitors. Make sure the areas monitors clear of trash. Dust off the keyboards off. Vacuum the theory and lab room. Assist the staff time to time. Angel Sams Page-2 PCA Agency, May 2012- March 2013 Philadelphia, PA Home Aide Personally assist patients day-to-day needs Shop and prepare meals Laundry preparation Light housekeeping . Empire Beauty School. October 2010 May 2011, Philadelphia, PA Cosmetologist Shampoo, rinse and condition dried hair, scalp and hair pieces Performed basic, non-acrylic manicures on finger and toenails Stocked, retrieved and inventoried salon supplies Cleaned and sanitized tools November 3, 2015 Election Clerk Signing people into the book registration. Assist people on how to vote. Keeping track of voting lists. Volunteer Zion Baptist Church Philadelphia, PA Giving out Thanksgiving dinner to the needy. ITT Technical Institute Philadelphia, PA Setting up Breast Cancer dinner