ANTHONY FRESCO RETAIL RESUME 073015
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This document provides a summary of Anthony Fresco's qualifications and experience as a customer service/sales manager. He has over 20 years of experience in retail management positions and consistently achieves high customer satisfaction ratings and improvements to business performance. His skills include excellent communication, customer service, sales expertise, and team leadership. He holds a B.S. in Marketing and Management and a certificate in Computer Networking and Security.
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Manuel Coronado is a sales professional with over 20 years of experience in sales leadership roles. He has a proven track record of exceeding sales goals across multiple industries including telecommunications, banking, and home improvement. Coronado possesses strong communication, relationship building, and project management skills.Melissa G Revised 2016 3
Melissa G Revised 2016 3Melissa Gravesen
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Melissa Gravesen is a sales and account management professional with over 16 years of experience exceeding sales goals. She has a proven track record of developing new business, managing client accounts, and providing excellent customer service. Gravesen's background includes senior sales and account executive roles at Verizon Wireless and Thomson Reuters where she consistently met or surpassed sales targets. She has received numerous awards for her sales performance and leadership. Gravesen holds a business degree and is proficient in strategic sales, relationship building, and ensuring customer satisfaction.Resume
ResumeSonia Zaldana-Washington
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Sonia Washington has over 25 years of experience in customer service roles. She has a track record of quickly and efficiently resolving a wide variety of customer issues. She is bilingual in Spanish and has experience working as a Customer Service Specialist and Cyber Agent for Cox Communications.Customer Service/Sales Professional
Customer Service/Sales ProfessionalChassidy Wells
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Chassidy Wells-Walker is an experienced customer service and sales representative seeking a new opportunity. She has over 10 years of experience in customer service, sales, and account management roles in various industries including telecommunications, retail, and business services. Her core strengths include problem solving, conflict resolution, active listening, and being an adaptive team player.Boutwell_David_Resume_GENERAL
Boutwell_David_Resume_GENERALDavid Boutwell
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David Boutwell is a highly skilled retail manager seeking a store manager position. He has over 15 years of experience in retail management, customer service, and operations leadership roles at Walmart, Dollar General, and other retailers. Boutwell has a proven track record of increasing sales, improving customer satisfaction, and developing high-performing teams. He holds a Bachelor's degree in Business Administration and is currently pursuing an advanced degree. Boutwell is skilled in all aspects of retail store management, including merchandising, budgeting, customer service, and community engagement.Isidor Toussaint Resume 1
Isidor Toussaint Resume 1Isidor Toussaint
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This document is a resume for Isidor Toussaint summarizing his work experience in customer service roles over the past 10+ years, including his current role as an Outbound Sales Representative. He has experience in call centers, retail sales, and training. His skills include excellent communication abilities, computer proficiency, and the ability to solve problems creatively.ANTHONY FRESCO RETAIL RESUME 073015
- 1. ANTHONY FRESCO 186 Garfield Place Maplewood, NJ 07040 anthonyfresco29@yahoo.com Cell: 973-489-2188 SUMMARY: Dedicated customer service/sales manager with experience in big box and privately owned retail service settings. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Respected builder and leader of customer-focused teams; Computer literate with Microsoft and proprietary sales systems. Skills- Excellent communication and customer service abilities. Outstanding merchandising and sales expertise. Areas of Expertise Customer Service Management Complaint Handling & Resolution Retail Operations Management Customer Satisfaction Enhancement Front-End Supervision Sales & Margin Improvement Teambuilding & Training Cost-Reduction Strategies Order Fulfillment EDUCATION Raritan Valley Community College, N. Branch, NJ Certificate in Computer Networking and Security, May 2014 Kean College, Union, NJ B.S. Degree in Marketing and Management PROFESSIONAL EXPERIENCE: Raymour and Flanigan Watchung, NJ 08/2008 to /2012 Sales Associate Sold mid-high end home furnishings; tangibles/non tangible protection insurance/positive credit finance options. Responsible for customer sales, prospecting for sales with customers via the phone, internet and mailings for repeat business. Arranged point of purchase displays, Utilized electronic book of business to maintain customer database for prospecting events. Highest priority given to customer satisfaction and customer care.
- 2. ANTHONY FRESCO 186 Garfield Place Maplewood, NJ 07040 anthonyfresco29@yahoo.com Cell: 973-489-2188 Crib and Teen City Green Brook, NJ 07/2007 to 8/2008 Manager Responsible for day-to-day operations; remerchandising of the floor plan per company procedures. Managed accounts receivables and cash flow. Attended continuing sales/training/management seminars. MSO Furniture Gallery Fairfield, NJ 12/2004 to 7/2007 Sales Associate Merchandised the showroom floor to improve the visibility of the product for increased sales. Delivered customer care and service to exceed customer expectations. Worked with owner on marketing for run of press ads. Huffman Koos Livingston, NJ 3/200212/2004 Sales Associate Home furnishing consultant; sold mid to high end quality furniture. Designed upholstery per customer special order requests with excellent customer service and due diligence to ensure timely delivery. Assisted customers with financing procedures to facilitate sales. Rockaway Bedding Tri-State Area 08/1990 to 3/2002 Store Manager Managed various stores in the tri-state area. Responsible for store inventory. Customer relations. Daily cash control. Supervision of Sales Associates including training and guidance for selling and merchandising the store inventory. Increased the sales volume in the store year after year. Helped trained incoming associates with product knowledge, selling tactics and store inventory.