A/NZ BI Survey Results 2011-12

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This document summarizes the results of a 2011-12 survey of 230 organizations in Australia and New Zealand about their business intelligence and analytics trends. It finds that the top challenges faced are disparate systems, poor data quality, and an inability to effectively analyze corporate data. While most organizations provide dashboards to business users and rely heavily on spreadsheets for reporting, only about a third enable self-service reporting. Looking ahead, most plan to evaluate new BI projects within the next year, and visualization, mobile BI, and self-service reporting are of greatest interest.

Visualisation, Mobility &
Self-Service Reporting
A/NZ BI Trends
Survey 2011-12 Results

Patrick Spedding
Strategic Advisor, Business Intelligence & Analytics
patrick@see-change.com.au

au.linkedin.com/in/spedding @spedding

Copyright @ 2012 See-Change Solutions

A/NZ BI Survey - Demographics

*Survey Response Rate = 7.52%
*Sample size = 230

Copyright @ 2012 See-Change Solutions

A/NZ BI Survey - Results
Q1: What challenges do you face when relying on your data to drive performance?

Unable to effectively analyse corporate data 38.16%
Poor Data Quality 44.30%
Unable to access the correct data 25.44%
Disparate systems 53.95%
Unreliable Data 25.00%

120

100

80

60

40 78 94 110
20
54
0 51
Unable to
effectively Poor Data
Quality (45.4%) Unable to
analyse access the Disparate
corporate data correct data systems (53.1%) Unreliable Data
(37.7%) (26.1%) (24.6%)

*Sample size = 230

Copyright @ 2012 See-Change Solutions

A/NZ BI Survey - Results
Q2: Are you able to provide your business users dashboards/scorecards that show current
performance information?

Yes: 59.65%
No: 40.35%

92

Yes (59.65%)
136
No (40.35%)

*Sample size = 228

Copyright @ 2012 See-Change Solutions

A/NZ BI Survey - Results
Q3: How long do you spend each month preparing regular reports?

Less than a day 16.23%
1-2 days 21.93%
3 days 10.96%
4 days 10.53%
Five or more days 26.75%
Don’t know 13.60%

60

50

40

30
50 55
20
33 28
10 21 20
0
Less than a 1-2 days 3 days 4 days Five or Don’t know
day (15.9%) (24.2%) (10.1%) (9.7%) more days (13.5%)
(26.6%)
*Sample size = 228

Copyright @ 2012 See-Change Solutions

A/NZ BI Survey - Results
Q4: Are any of your existing query & reporting processes carried out using spreadsheets?

Yes: 89.94%
No: 10.06%

22

Yes (89.4%)
No (10.4%)

185

*Sample size = 228

Copyright @ 2012 See-Change Solutions

A/NZ BI Survey - Results
Q5: Are business users across your organisation able to create their own ad-hoc reports, or do
they rely on others to amend/change existing reports?

Able to create 38.16%
Rely on others 58.33%
No ability to create 3.51%

8

Able to create (38.16%)
87
Rely on others (58.33%)

No ability to create
133 (3.51%)

*Sample size = 228

Copyright @ 2012 See-Change Solutions

A/NZ BI Survey - Results
Q6: When is your organisation considering new reporting/business intelligence project requirements?

Currently evaluating 39.91%
Next 6 months 12.72%
6-12 months 10.53%
>12 months 36.84%

(Evaluating in < 12 months 63.16% )
100
90
80
70
60
50
40 91
30
20 84
10
0 29
24

Currently
evaluating Next 6 months
(12.72%) 6-12 months
(39.91%)
(10.53%) >12 months
(36.84%)

*Sample size = 228

Copyright @ 2012 See-Change Solutions

A/NZ BI Survey - Results
Do your executives request Do business users across your
frequent reports and company organisation have the ability to
performance updates? easily create reports using data
from multiple date sources and
share those reports with others?

Yes (96.2%)
Yes (38.5%)
No (3.8% )
No (61.5%)

*Sample size = 55

Copyright @ 2012 See-Change Solutions

A/NZ BI Survey - Results
Which of the following are of most interest to you/your organisation:
• Visualization
• Mobile BI
• Self-Service/Operational Reporting

Self Service

Visualization

Mobile BI

0 10 20 30 40 50 60 70

*Sample size = 96

Copyright @ 2012 See-Change Solutions

A/NZ BI Survey - Results
What is your organisation’s preferred Mobile platform?
• i OS (iPhone, iPad)
• Blackberry
• Android iOS
• Symbian
Blackberry
• Windows Mobile
• Other
Android

Windows
Mobile

*Sample size = 96

Copyright @ 2012 See-Change Solutions

THANK YOU.

See-Change Solutions
patrick@see-change.com.au

au.linkedin.com/in/spedding

@spedding

www.see-change.com.au

Copyright @ 2012 See-Change Solutions

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A/NZ BI Survey Results 2011-12

1. Visualisation, Mobility & Self-Service Reporting A/NZ BI Trends Survey 2011-12 Results Patrick Spedding Strategic Advisor, Business Intelligence & Analytics patrick@see-change.com.au au.linkedin.com/in/spedding @spedding Copyright @ 2012 See-Change Solutions

2. A/NZ BI Survey - Demographics *Survey Response Rate = 7.52% *Sample size = 230 Copyright @ 2012 See-Change Solutions

3. A/NZ BI Survey - Results Q1: What challenges do you face when relying on your data to drive performance? Unable to effectively analyse corporate data 38.16% Poor Data Quality 44.30% Unable to access the correct data 25.44% Disparate systems 53.95% Unreliable Data 25.00% 120 100 80 60 40 78 94 110 20 54 0 51 Unable to effectively Poor Data Quality (45.4%) Unable to analyse access the Disparate corporate data correct data systems (53.1%) Unreliable Data (37.7%) (26.1%) (24.6%) *Sample size = 230 Copyright @ 2012 See-Change Solutions

4. A/NZ BI Survey - Results Q2: Are you able to provide your business users dashboards/scorecards that show current performance information? Yes: 59.65% No: 40.35% 92 Yes (59.65%) 136 No (40.35%) *Sample size = 228 Copyright @ 2012 See-Change Solutions

5. A/NZ BI Survey - Results Q3: How long do you spend each month preparing regular reports? Less than a day 16.23% 1-2 days 21.93% 3 days 10.96% 4 days 10.53% Five or more days 26.75% Don’t know 13.60% 60 50 40 30 50 55 20 33 28 10 21 20 0 Less than a 1-2 days 3 days 4 days Five or Don’t know day (15.9%) (24.2%) (10.1%) (9.7%) more days (13.5%) (26.6%) *Sample size = 228 Copyright @ 2012 See-Change Solutions

6. A/NZ BI Survey - Results Q4: Are any of your existing query & reporting processes carried out using spreadsheets? Yes: 89.94% No: 10.06% 22 Yes (89.4%) No (10.4%) 185 *Sample size = 228 Copyright @ 2012 See-Change Solutions

7. A/NZ BI Survey - Results Q5: Are business users across your organisation able to create their own ad-hoc reports, or do they rely on others to amend/change existing reports? Able to create 38.16% Rely on others 58.33% No ability to create 3.51% 8 Able to create (38.16%) 87 Rely on others (58.33%) No ability to create 133 (3.51%) *Sample size = 228 Copyright @ 2012 See-Change Solutions

8. A/NZ BI Survey - Results Q6: When is your organisation considering new reporting/business intelligence project requirements? Currently evaluating 39.91% Next 6 months 12.72% 6-12 months 10.53% >12 months 36.84% (Evaluating in < 12 months 63.16% ) 100 90 80 70 60 50 40 91 30 20 84 10 0 29 24 Currently evaluating Next 6 months (12.72%) 6-12 months (39.91%) (10.53%) >12 months (36.84%) *Sample size = 228 Copyright @ 2012 See-Change Solutions

9. A/NZ BI Survey - Results Do your executives request Do business users across your frequent reports and company organisation have the ability to performance updates? easily create reports using data from multiple date sources and share those reports with others? Yes (96.2%) Yes (38.5%) No (3.8% ) No (61.5%) *Sample size = 55 Copyright @ 2012 See-Change Solutions

10. A/NZ BI Survey - Results Which of the following are of most interest to you/your organisation: • Visualization • Mobile BI • Self-Service/Operational Reporting Self Service Visualization Mobile BI 0 10 20 30 40 50 60 70 *Sample size = 96 Copyright @ 2012 See-Change Solutions

11. A/NZ BI Survey - Results What is your organisation’s preferred Mobile platform? • i OS (iPhone, iPad) • Blackberry • Android iOS • Symbian Blackberry • Windows Mobile • Other Android Windows Mobile *Sample size = 96 Copyright @ 2012 See-Change Solutions

12. THANK YOU. See-Change Solutions patrick@see-change.com.au au.linkedin.com/in/spedding @spedding www.see-change.com.au Copyright @ 2012 See-Change Solutions

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A/NZ BI Survey Results 2011-12

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