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Applicaton of Expert Systems In
Business
Presentation By:
Soumen Manna(1861301012)
Rashmi Ranjan Sahoo(1861301015)
Bikash Ranjan Mohanty(1861301019)
Sameer Pradhan(1861301013)
Satyabrata Panda(1861301043)
Expert Systems
..An intelligent computer program
that uses knowledge and inference
procedures to solve problems that
are difficult enough to require
significant human expertise for their
solution.. (Feigenbaum 1982)
Expert System
Knowledge-base
Inference Engine
User
Expertise
Basic concept of expert system :
 User supplies facts or other information to the expert system
and receives expert advice or expertise in response.
Internally, the expert system consists of two main components :
 the knowledge-base contains the knowledge
 the inference engine draws conclusions from the knowledge
Expert System
Facts
Expert System Functionality
 Assist human expert when integrating various decisions
 Replace human expert decision making when not available
 Expert systems : programming computers
to make decisions in real-life situations (for
example, some expert systems help doctors
diagnose diseases based on symptoms)
Applications of Expert Systems
Peachtree:
Used by accountant for
making Database,
Financial documents
Applications of Expert Systems
PROSPECTOR:
Used by geologists to
identify sites for
drilling or mining
PUFF:
Medical system
for diagnosis of
respiratory conditions
Components of an Expert System
 The knowledge base is the collection of facts
and rules which describe all the knowledge
about the problem domain
 The inference engine is the part of the
system that chooses which facts and rules to
apply when trying to solve the users query
 The user interface is the part of the system
which takes in the users query in a readable
form and passes it to the inference engine. It
then displays the results to the user.
Why use Expert Systems?
 Experts are not always
available. An expert system
can be used anywhere, any
time.
 Human experts are not
100% reliable or consistent
 Experts may not be good at
explaining decisions
 Cost effective
Problems with Expert Systems
 Limited domain
 Systems are not always
up to date, and dont
learn
 No common sense
 Experts needed to setup
and maintain system
ADVANTAGES
即 COSISTENT: it provides consistent answer for
repetitive decisions, processes and tasks
i MAINTAINS: it holds and maintain levels of
information
CLARIFY: it clarify the logic of decision making
NO HUMAN NEED: it cannot needs human, it
works continuously
MULTIUSER: a multi user expert system can serve
more users at a time
Limitations of Expert Systems
 Limited to relatively narrow problems
 Cannot readily deal with mixed
knowledge
 Possibility of error
 Cannot refine own knowledge base
 Difficult to maintain
 May have high development costs
 Raise legal and ethical concerns
Applicaton of Expert  Systems In Business

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Applicaton of Expert Systems In Business

  • 1. Applicaton of Expert Systems In Business Presentation By: Soumen Manna(1861301012) Rashmi Ranjan Sahoo(1861301015) Bikash Ranjan Mohanty(1861301019) Sameer Pradhan(1861301013) Satyabrata Panda(1861301043)
  • 2. Expert Systems ..An intelligent computer program that uses knowledge and inference procedures to solve problems that are difficult enough to require significant human expertise for their solution.. (Feigenbaum 1982)
  • 3. Expert System Knowledge-base Inference Engine User Expertise Basic concept of expert system : User supplies facts or other information to the expert system and receives expert advice or expertise in response. Internally, the expert system consists of two main components : the knowledge-base contains the knowledge the inference engine draws conclusions from the knowledge Expert System Facts
  • 4. Expert System Functionality Assist human expert when integrating various decisions Replace human expert decision making when not available Expert systems : programming computers to make decisions in real-life situations (for example, some expert systems help doctors diagnose diseases based on symptoms)
  • 5. Applications of Expert Systems Peachtree: Used by accountant for making Database, Financial documents
  • 6. Applications of Expert Systems PROSPECTOR: Used by geologists to identify sites for drilling or mining PUFF: Medical system for diagnosis of respiratory conditions
  • 7. Components of an Expert System The knowledge base is the collection of facts and rules which describe all the knowledge about the problem domain The inference engine is the part of the system that chooses which facts and rules to apply when trying to solve the users query The user interface is the part of the system which takes in the users query in a readable form and passes it to the inference engine. It then displays the results to the user.
  • 8. Why use Expert Systems? Experts are not always available. An expert system can be used anywhere, any time. Human experts are not 100% reliable or consistent Experts may not be good at explaining decisions Cost effective
  • 9. Problems with Expert Systems Limited domain Systems are not always up to date, and dont learn No common sense Experts needed to setup and maintain system
  • 10. ADVANTAGES 即 COSISTENT: it provides consistent answer for repetitive decisions, processes and tasks i MAINTAINS: it holds and maintain levels of information CLARIFY: it clarify the logic of decision making NO HUMAN NEED: it cannot needs human, it works continuously MULTIUSER: a multi user expert system can serve more users at a time
  • 11. Limitations of Expert Systems Limited to relatively narrow problems Cannot readily deal with mixed knowledge Possibility of error Cannot refine own knowledge base Difficult to maintain May have high development costs Raise legal and ethical concerns