Asala_AlQaisi_CV
- 1. Personal Information Resident of: United Arab Emirates Dubai Birth date: NOV-16-1996 Gender: Female Marital Status: Single Nationality: Jordanian Work Experience: Emirates Driving Institute (EDI): Feb 2016 up to date Customer services executive (course in-charge) - Answer all inbound calls and E-mails in a consistent and professional manner. - Keep self-updated on all products and services offered by the organization in order to handle customers calls. - Direct the customers inquiries, requests, & support issues promptly to the respective units for necessary action and follow-ups. - Open files and organize new deals with the customers. - Organize the schedules for learners and instructors and keeping both sides updated in case of any changes (arrange classes). - Put the learner on the perfect schedule to be satisfied and treated well. - Directing customers to finish their documents. - Working on the institute system and the traffic system (RTA). Education Dubai secondary school June 2014 Dubai, United Arab Emirates Degree: Certification- High School Certification Skills Quick learner who can rapidly master all aspects of job with limited training. Excellent verbal and written skills in Arabic, English. Problems solving & High Customers Service and care capabilities. Creative and Innovative. Excellent interpersonal skills. Asala Nasser Alqaisi
- 2. Excellent PC skills - experience of working with Microsoft XP: Word, PowerPoint, Excel and Outlook. Languages Arabic (mother language): Fluent speaker (practicing) Excellent writer Excellent reader English: Very good speaker (practicing) Very good writer Very good reader Target Job and Career Level Job Location: United Arab Emirates, preferably in Dubai. Category: Administration, Human Resources, Management or any suitable vacant for my qualifications. Contact Information Address: P.O.Box: 2644 AlQusais Dubai UAE Home Phone: +971 4 2644 182 Mobile Phones: +971 56 9758811 , +971 55 5745128 E-mail: Asala.alqaisii@gmail.com Reference Relation: Father Mobile Phones: +971 56 7069996 Work Place: RTA Road & Transportation Authority