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Auraca training IPT and asd
- 1. AURACA JSC Editor: Kevin Tran Skype: vietrq Email: viettq.info@gmail.com http://VnEffort.com 1
- 2. ? IP Telephony (IPT) ? Avaya Solution Designer (ASD) 2
- 3. ? Gi?i thi?u gi?i ph│p IPT ? L?i ┴ch gi?i ph│p IPT ? Ki?n tr┣c ? C│c th┐nh ph?n m? r?ng ? C│c thi?t b? ??u cu?i ? T┐i li?u tham kh?o IPT ? So s│nh Avaya Solution v?i c│c h?ng kh│c 3
- 4. ? Gi?i thi?u ASD ? C│c t┴nh n?ng ASD ? C│c y?u t? ?? l┐m ASD t?t ? Software and Installation guide ? BOM trong c│c ng? c?nh th?c t? ? K?t lu?n 4
- 5. ? V?n ?? h?i t? gi?a h? t?ng IP v┐ h? t?ng vi?n th?ng ? V?n ??m b?o ???c ho?t ??ng c?a h? th?ng th?ng tin truy?n th?ng v┐ c┏ kh? n?ng t┴ch h?p c│c c?ng ngh? vi?n th?ng. ? M?i ho?t ??ng d?a tr┷n m?ng IP ? C┏ th? t┴ch h?p v?i c│c h? th?ng vi?n th?ng c?. 5
- 6. ? Xu h??ng t?o m?t h? t?ng th?ng tin li┷n l?c ???c h?i t?. ? Kh? n?ng m? r?ng cho t??ng lai cao. ? T┴ch h?p nhi?u t┴nh n?ng cao c?p. ? Gi?m chi ph┴ cho ho?t ??ng, duy tr━ v┐ ph│t tri?n. ? Gi?i ph│p c┏ t┴nh t?p trung ? Gi?m thi?u ?? ph?c t?p ? Kh? n?ng d? ph┛ng v┐ ph│t tri?n cao. 6
- 7. ? Communication Manager (version 6.0) ? Avaya Media Gateway ? Avaya Media Server ? Endpoint ? Trunk ? IP Infrastructure ? Other Components 7
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- 9. Sequenced Avaya App 1 one-X? SIP SIP Avaya Aura? Avaya Aura? Session Manager Session Manager Sequenced App 2 SIP SIP SIP SIP Sequenced Contact App 3 Center Sequenced App 4 Home Outsourced SIP SIP SIP Agents Agents Application Avaya Aura? Session Manager Communication Core SBC Providers Service GW SIP CM SIP SIP SIP Access 9
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- 13. ? L┐ c│c thi?t b? ??u cu?i cho ng??i s? d?ng ? C┏ 2 c│ch ph?n lo?i: Hardphone C Softphone, hay ph?n theo lo?i ?i?n tho?i: Analog, Digital, IP ? S? kh│c bi?t gi?a c│c lo?i Endpoint ? Hardphone: Analog, Digital, IP ? Softphone: Ph?n m?m c┐i tr┷n PC ? Analog phone: T┴n hi?u t??ng t?, K?t n?i v?i MG ? Digital phone: Thi?t k? ??c chung cho t?ng h?ng, k?t n?i v?i MG v? m?t v?t l?. ? IP Phone: S? d?ng H323 hay SIP, k?t n?i v┐o h? t?ng IP. ? ?u ?i?m c?a ?i?n tho?i IP 13
- 14. ? Flexible (IP) ? Many features ? Display screen ? Speaker ? Contact list ? History ? Speed Dial Access (Expand Module) ? Compatible with many System ? More Detail: http://www.ehow.com/list_5925695_advantages- disadvantages-ip-phones.html 14
- 15. ? T┐i li?u gi?i ph│p Telephony m?u (Document) ? Avaya Suport: http://support.avaya.com ? Avaya ProposALL link: https://partner.avaya.com/apps/proposall/default.asp ? Avaya Portal: https://partner.avaya.com/ptlWeb/bp/ 15
- 16. ? Scalability/Performance ? Investment Protection ? Security ? Phones ? Energy Saving ? Messaging ? Conferencing ? ´ http://portal.avaya.com/ptlWeb/so/CS200911231539164 3039 16
- 17. ? Scalability/Performance ? Investment Protection ? Security ? Phones ? Energy Saving ? Messaging ? Conferencing ? ´ http://portal.avaya.com/ptlWeb/spCP/CS20065102231 2420009 17
- 18. ? Cisco: http://portal.avaya.com/ptlWeb/so/CS200911231539164 3039 ? Alcatel: http://portal.avaya.com/ptlWeb/spCP/CS20065102231 2420009 ? Others: https://partner.avaya.com/ptlWeb/bp/ 18
- 19. ? L┐ ph?n m?m thi?t k? gi?i ph│p k? thu?t ? Gi┣p ki?m tra gi?i ph│p ?? xu?t m?t c│ch t?i ?u c?ng nh? t┴nh ?┣ng ??n. ? T?o nhi?u gi?i ph│p t┴ch h?p kh│c: Contact Center, Voice Portal, CMS´ ? Cho ph└p qu?n l? nhi?u ng? c?nh nh? l┐ t?o m?i, upgrade´ ? Price exporting. 19
- 20. ? Am hi?u v? c│c th?ng s? k? thu?t hardware (Capabilities) ? N?m v?ng ki?n tr┣c gi?i ph│p (c│c th┐nh ph?n c?n thi?t cho m?t gi?i ph│p) 20
- 21. ? ASD Core Install (Core.exe) ? ASD Price List Administration Tool (PLAT.exe) ? ASD Upgrade package version 10.15 (asd2model.exe and asd2upgrade.exe) ? ASD Price Database (ref folder) ? Export the solution price (Smasher.xls) 21
- 22. ? Install ASD Core (I2P) ? Install PLAT ? Upgrade ASD to version 10.15 ? Add the price database ? Select Price´ ? Run ASD 22
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- 25. ? Open ASD ? Select the object to design (eg: CM for IPT Design) ? Determine Platform (what CM, Architecture, Support, Contact Center option´) ? Detail Configure for each site (Location C MG, MS, ESS, LSP, Endpoint, Trunk, AES´) ? Collect the Price Report ? Process the result on Smasher Utility 25
- 26. ? Data Switch Provisioning : customer provided ? PRESENSE: None ? Call Center: Basic ? Support: Software support only ? Equipment Room: I/O Cables Only 25 foot male to male ? Redundancy Power: Yes/No ? Option DMCC Password: 7245 26
- 27. ? Determine the number of phone: Analog, Digital, IP Phone, Expand module option ? Power: Corresponding Stand-Alone Power ? Bundle License (50, 100, beyond 100) 27
- 28. ? E1 C Digital Trunk (30 channels = 1 MM710) ? CO C Analog Trunk (8 ports = 1 MM711) ? IP C IP trunking (connect between IPPBXs via IP connection) C H323 TIE Trunk ? Messaging option 28
- 29. ? Small Size: <100 users ? Mid-size: 100-450 users ? Large-size: over 450 users ? Redundancy: Power, MG, MS, ESS, LSP ? Upgrade Option 29
- 30. ? Below 100 users ? BUNDLE: 100 ? MG: G430 ? MS: S8300 (ICC C Internal Communication Controller) ? Expand Module ? Demo 30
- 31. ? Between 100-450 users ? BUNDLE: over 100 users ? MG: G450 ? MS: S8300 (ICC C Internal Communication Controller) ? Redundancy Power: Yes/No ? Redundancy Gateway ? LSP/ESS ? Demo 31
- 32. ? Over 450 users ? BUNDLE: over 450 users ? MG: G450 or G650 ? MS: HP DL360G7 (ECC-External Communication Controller) ? LSP/ESS ? Redundancy Power Gateway ? Demo 32
- 33. ? Input Configuration of the existing System ? Determine the Target System ? Result: the upgrading price 33
- 34. ? Practice is the best. ? Read help information on ASD carefully ? Brain-Storm ? Read the documents about the product. 34