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BANKVEREIN to PRONTOCREDIT
1
Agency
Rebranding issues
General changes
Who are we?
 LIGHTHOUSE  communication agency

 From Czech Republic

 Marek Kozel & Petr Machacek



  Contacts:
  marek.kozel@email.cz
  peeem.machacek@gmail.com
Summary of changes
 New CEO

 Design

 Corporate culture

 Keeping the old name
Online Bank
 We will launch it as a new brand
 We can profit from a large number of Bankverein
  ATM卒s
 We will offer an easy way to bank account as a low-
  end, low-price banking product
Online Banking




            www.reinbank.at
   The most portable bank in the world.
Claim:

I enjoy life with Bankverein.
What do we want to tell?

                 new Bankverein




Prontocredit




                 old Bankverein
Internal
            Employees

           Clients (old)

              Media

External
           Clients (new)


           Public sphere
Our goals

             we want to become an employer, which is
Internal      trusted by its employees and partners
             we will build a feeling of being a part of
              the team



             we will get rid of the bureocracy, to
              become friendly institution, you are not
External      afraid of
             we want our clients to know, we are still
              their bank, even though we have changed
External - clients
What do we want to do?

 Advertising campaign (will inform about
  major changes)

 Direct mail (to our clients)
Clients - general

  What do we want to tell?

- Show, that we have turned into a world
   class, service oriented bank

- Provide a personal advisor for every
  client, etc., make dealing with bank a
  positive act
Examples of external merchandise

 Desktop game (Mensch, 辰rgert sich nicht)
     for business-clients
Which kinds of media are we using?
 TV spots
 Print (in a targeted media)
 Outdoor (billboards, etc.)

 New media  Facebook, Twitter
y看顎稼乙
          adults
Clients   seniors
          companies
Clients - young
 Spot  place: university, end of semester
  exam
 Students are studying for an exam, he has
  a friend (orange one) who helps him with
  learning.
 Commentary: A friend will never let you
  down, so do we!
 Print: Posters with the same theme and
  claim.
Clients - young
 Facebook: create a page and a fan group
  for Bankverein Student account
 Facebook: advertising banners, same topis
  as print
 Twitter: additional links and newsflashes
  for the Student account
 Events: Events for example like Gaudeamus
  Igitur in Czech republic.. More over the
  year
With Bankverein through college
Clients - adults
 Spot: Woman goes shopping, sha has a
  friend with, who helps her with her
  choices, she pays for the expenditures
 Commentary: I only go shopping with my
  friend, I only go shoping with my bank.
 Print: Same theme as spot.
 Twitter: linking to a targeted topics on the
  Bankverein websites
With Bankverein through every day
Clients - seniors
 Spot: Pensioners are on a holiday by the
  seaside. All of them are sad and tired, but
  the one with orange friend is happy and
  can allow himself even a run on a beach.
 Commentary: I enjoy life with my friend,
  I enjoy life with my bank.
 Print: Same theme as TV spot
With Bankverein for fullfilled life
Clients - companies
 Spot: A businessman needs a help with
  loading a crate with vegetables to his
  truck, his orange friend helps him.
 Claim: I trust my friend, I trust my bank.
 Print: Same theme.
Reinbank.at
 Spot: Man is taking his laptop always
  with, it has a texture of a building, he has it
  in every daily situation. At the end he says
  he takes his bank always with.
 Claim: The most portable bank in the
  world.
 Print: Laptop with a texture, with a claim
 Facebook: banners, interactive banners
Examples of external merchandise

 Gummi bears
 Stickers

      for clients
I enjoy life with Bankverein!
BANKVEREIN to PRONTOCREDIT 3
Dialogue groups
Ideas for internal campaign
Dialogue groups
   Employees
    Clients
    Media
DIALOGUE GROUPS


EMPLOYEES
What do we want to do?

  Advertise changes in the company

  Make work to them funnier and more casual

  Build their level of identification with Bankverein
Internal - employees

Prevent speculation

Bring a new corporate culture

Transparently inform
about changes

Clear personal
responsibilities
How are we going to do it?
 Inform about changes berofe information
  apper in media  internal
  meeting/conference for managers of our
  subsidiaries
 They will inform their subordinates
 Every employee will recieve a direct mail
Internal - employees
Everyone called by theirs first name

Casual fridays
Internal - employees
Teambuilding activities

Events for employees
Examples of events
 Party in occasion of launch of the new
  corporate design
 Most efficient worker will be gifted by
  small presents etc.
Internal - employees

Positive motivation

Special merchandising
Examples of internal merchandise

 Text in bubbles (hints eg. Buy someone a flower)

 Roll-dices for employees, also with hints

 Playfigures with employees name

 Open-space workplace
Example of hint-bubbles
DIALOGUE GROUPS


CLIENTS
Client communication B2C
 Send them a direct mail, personal
 Inform them about the changes in the
  name of an old CEO
 Offer them a merchandise, but only if they
  come to see the new Bankverein office in
  their town
Clients B2C
 Maintain dialogue also with new media
 Use Facebook and Twitter
 Inform and make them interested
 New media campaign mainly for
  youngsters
 Plus event ideas from slide 59
Clients B2C
 Friend of the year poll
 Further advertising campaign

 To keep with our motto and
ideas of friendship
Clients B2C
 Events  photo booth/corner
 In shopping centres, railway
  stations, streets
 Make a photo with a friend, send the
  photos by email  gathering of emails for
  further use
Clients B2C
 Cinema/theatre/football tickets
 Only for long-term clients
 To maintain loyalty
Clients B2C
   Facebook aplications
   Photomontages, with a friend somewhere
   Sending gifts
   Invitations making apps
Client communication B2B
 Direct mail to managers
 Invitation for a personal meeting and
  explanation
Client communication B2B
 We offer them innovated product portfolio
  a we add a new offer of advising products
  etc.
 We will send them also some of our new
  merchandise
DIALOGUE GROUPS


MEDIA
Which media?
            Specialized media
        (economy magazines etc.)

        Classic media (newspaper)

          Graphic/Design media
        (magazines, webzines, etc)
Where and when we will inform
them?
 At the occasion of introduction of new CD
  and CEO
 Press conference for invited, in a
  conference hall in hotel
 Afterwards, informa raut
What will we tell
them?
Specialized media
   Inform about changes in management
   Offer them a look at old business results
   Introduce to them our new business plan
   Introduce our target
Classic media
 Tell about change
 Briefly inform about new plans
 More inform about new design, who did it
  etc. (the trivia)
 Interview with new CEO etc.

 As a result, our public image should
  improve, since peole know about us
Graphic/Design media

 Introduce them new corporate design
 Let them make an interview with designer
 Information how the new design reflects
  new heading of the bank
Some questions?


Thanks for your attention.
Campaign harmonogram
                    January   February   March   April   May   June   July   August   September October   November December

ADVERTISING

FACEBOOK, TWITTER

BLOG

NEWSLETTER

PHOTOCORNERS

ONLINE BANK

PRESS RELEASE 1

PRESS RELEASE 2

PRESS CONFERENCE

INTERNAL CAMPAIGN

FRIEND OF YEAR
Advertising harmonogram
                January   February   March   April   May   June   July   August   September October   November December


TV


radio


OOH


on-line


pritn


ambient media


direct mail
PROMOTION
TV                         9 000 000,00 
print                       230 000,00 
OOH                         120 000,00 


radio                         11 000,00 


online                        13 000,00 


ambient                       15 000,00 


direct mail                   20 000,00 
SUMA                                              9 409 000,00 
EVENTS                                             100 000,00 


NEWSLETTER                                           80 000,00 

PRESS CONFERENCE + MEIDA
RELATIONS                                            30 000,00 


MERCHANDISING                                         8 000,00 


INTERNAL CHANGES                                     30 000,00 
SPONZORING                                         100 000,00 


PHOTOCORNERS                                         50 000,00 
SUMA                                                                9 807 000,00 



HONORAR                                     12%                    10 983 840,00 



TAXES                                       20%                    13 180 608,00 



FINAL PRICE                                                        13 180 608,00
Ad

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Ad

Bankverein to Prontocredit

  • 2. Who are we? LIGHTHOUSE communication agency From Czech Republic Marek Kozel & Petr Machacek Contacts: marek.kozel@email.cz peeem.machacek@gmail.com
  • 3. Summary of changes New CEO Design Corporate culture Keeping the old name
  • 4. Online Bank We will launch it as a new brand We can profit from a large number of Bankverein ATM卒s We will offer an easy way to bank account as a low- end, low-price banking product
  • 5. Online Banking www.reinbank.at The most portable bank in the world.
  • 6. Claim: I enjoy life with Bankverein.
  • 7. What do we want to tell? new Bankverein Prontocredit old Bankverein
  • 8. Internal Employees Clients (old) Media External Clients (new) Public sphere
  • 9. Our goals we want to become an employer, which is Internal trusted by its employees and partners we will build a feeling of being a part of the team we will get rid of the bureocracy, to become friendly institution, you are not External afraid of we want our clients to know, we are still their bank, even though we have changed
  • 11. What do we want to do? Advertising campaign (will inform about major changes) Direct mail (to our clients)
  • 12. Clients - general What do we want to tell? - Show, that we have turned into a world class, service oriented bank - Provide a personal advisor for every client, etc., make dealing with bank a positive act
  • 13. Examples of external merchandise Desktop game (Mensch, 辰rgert sich nicht) for business-clients
  • 14. Which kinds of media are we using? TV spots Print (in a targeted media) Outdoor (billboards, etc.) New media Facebook, Twitter
  • 15. y看顎稼乙 adults Clients seniors companies
  • 16. Clients - young Spot place: university, end of semester exam Students are studying for an exam, he has a friend (orange one) who helps him with learning. Commentary: A friend will never let you down, so do we! Print: Posters with the same theme and claim.
  • 17. Clients - young Facebook: create a page and a fan group for Bankverein Student account Facebook: advertising banners, same topis as print Twitter: additional links and newsflashes for the Student account Events: Events for example like Gaudeamus Igitur in Czech republic.. More over the year
  • 19. Clients - adults Spot: Woman goes shopping, sha has a friend with, who helps her with her choices, she pays for the expenditures Commentary: I only go shopping with my friend, I only go shoping with my bank. Print: Same theme as spot. Twitter: linking to a targeted topics on the Bankverein websites
  • 21. Clients - seniors Spot: Pensioners are on a holiday by the seaside. All of them are sad and tired, but the one with orange friend is happy and can allow himself even a run on a beach. Commentary: I enjoy life with my friend, I enjoy life with my bank. Print: Same theme as TV spot
  • 22. With Bankverein for fullfilled life
  • 23. Clients - companies Spot: A businessman needs a help with loading a crate with vegetables to his truck, his orange friend helps him. Claim: I trust my friend, I trust my bank. Print: Same theme.
  • 24. Reinbank.at Spot: Man is taking his laptop always with, it has a texture of a building, he has it in every daily situation. At the end he says he takes his bank always with. Claim: The most portable bank in the world. Print: Laptop with a texture, with a claim Facebook: banners, interactive banners
  • 25. Examples of external merchandise Gummi bears Stickers for clients
  • 26. I enjoy life with Bankverein!
  • 27. BANKVEREIN to PRONTOCREDIT 3 Dialogue groups Ideas for internal campaign
  • 28. Dialogue groups Employees Clients Media
  • 30. What do we want to do? Advertise changes in the company Make work to them funnier and more casual Build their level of identification with Bankverein
  • 31. Internal - employees Prevent speculation Bring a new corporate culture Transparently inform about changes Clear personal responsibilities
  • 32. How are we going to do it? Inform about changes berofe information apper in media internal meeting/conference for managers of our subsidiaries They will inform their subordinates Every employee will recieve a direct mail
  • 33. Internal - employees Everyone called by theirs first name Casual fridays
  • 34. Internal - employees Teambuilding activities Events for employees
  • 35. Examples of events Party in occasion of launch of the new corporate design Most efficient worker will be gifted by small presents etc.
  • 36. Internal - employees Positive motivation Special merchandising
  • 37. Examples of internal merchandise Text in bubbles (hints eg. Buy someone a flower) Roll-dices for employees, also with hints Playfigures with employees name Open-space workplace
  • 40. Client communication B2C Send them a direct mail, personal Inform them about the changes in the name of an old CEO Offer them a merchandise, but only if they come to see the new Bankverein office in their town
  • 41. Clients B2C Maintain dialogue also with new media Use Facebook and Twitter Inform and make them interested New media campaign mainly for youngsters Plus event ideas from slide 59
  • 42. Clients B2C Friend of the year poll Further advertising campaign To keep with our motto and ideas of friendship
  • 43. Clients B2C Events photo booth/corner In shopping centres, railway stations, streets Make a photo with a friend, send the photos by email gathering of emails for further use
  • 44. Clients B2C Cinema/theatre/football tickets Only for long-term clients To maintain loyalty
  • 45. Clients B2C Facebook aplications Photomontages, with a friend somewhere Sending gifts Invitations making apps
  • 46. Client communication B2B Direct mail to managers Invitation for a personal meeting and explanation
  • 47. Client communication B2B We offer them innovated product portfolio a we add a new offer of advising products etc. We will send them also some of our new merchandise
  • 49. Which media? Specialized media (economy magazines etc.) Classic media (newspaper) Graphic/Design media (magazines, webzines, etc)
  • 50. Where and when we will inform them? At the occasion of introduction of new CD and CEO Press conference for invited, in a conference hall in hotel Afterwards, informa raut
  • 51. What will we tell them?
  • 52. Specialized media Inform about changes in management Offer them a look at old business results Introduce to them our new business plan Introduce our target
  • 53. Classic media Tell about change Briefly inform about new plans More inform about new design, who did it etc. (the trivia) Interview with new CEO etc. As a result, our public image should improve, since peole know about us
  • 54. Graphic/Design media Introduce them new corporate design Let them make an interview with designer Information how the new design reflects new heading of the bank
  • 55. Some questions? Thanks for your attention.
  • 56. Campaign harmonogram January February March April May June July August September October November December ADVERTISING FACEBOOK, TWITTER BLOG NEWSLETTER PHOTOCORNERS ONLINE BANK PRESS RELEASE 1 PRESS RELEASE 2 PRESS CONFERENCE INTERNAL CAMPAIGN FRIEND OF YEAR
  • 57. Advertising harmonogram January February March April May June July August September October November December TV radio OOH on-line pritn ambient media direct mail
  • 58. PROMOTION TV 9 000 000,00 print 230 000,00 OOH 120 000,00 radio 11 000,00 online 13 000,00 ambient 15 000,00 direct mail 20 000,00 SUMA 9 409 000,00 EVENTS 100 000,00 NEWSLETTER 80 000,00 PRESS CONFERENCE + MEIDA RELATIONS 30 000,00 MERCHANDISING 8 000,00 INTERNAL CHANGES 30 000,00 SPONZORING 100 000,00 PHOTOCORNERS 50 000,00 SUMA 9 807 000,00 HONORAR 12% 10 983 840,00 TAXES 20% 13 180 608,00 FINAL PRICE 13 180 608,00