Bassem Azmy CV
- 1. Sharjah Dubai, UAE Phone:+971501618275 habilbassem@yahoo.com PROFESSIONAL SUMMARY: ---------------------------------------------- I am currently working as a Tourism and Marketing in charge at Breeze Tourism UAE and I have almost 14 years’ experience handling multinational corporate,Groups and individuals for Inbound and Outbound ( Classic and Safari Programs ) . Well-disciplined with proven ability to manage multiple assignments efficiently under extreme pressure while meeting tight deadline schedules without sacrificing quality of output Well organized, systemsoriented& have a strong attention to the smallest details Efficient, smart,reliable and hardworking Possesses excellentorganizational skills and can workwell independently. Capability to lead, manages, motivate and supervise a team of professionals and deal independently with local and international clientele. Expertin interdepartmentalliaison and coordination. Possesses excellent interpersonal, communication with ability to develop and maintain mutually beneficial internal and externalrelationships. Enjoys being part of, as well as managing, motivating and training, a successfuland productive team, and thrives in highly pressurizedand challenging working environments Exceptional problem-solver with keen ability to resolve any issues, provide for business processes for the improvement Creative,energetic andenthusiastic with refined manners. Self-motivated and ambitious with strong desire to succeed. SKILLS: ------------ Fastlearner Flexibility Enthusiastic, motivated, positive attitude Strong communication skills Strong project managementandorganization skills Ability to work under pressure & meet tight deadlines Strong negotiation skills Follow up Delegate tasksbut not responsibility Being available Creative approachto problem solving WORK HISTORY: --------------------------- August 2016 – till 15 May 2016 Tourism and Marketing Managerat GasbarTourEgypt Handling multiple taskssimultaneously Excellent attention to details Ability to handle clients & their needs High sense ofcustomerservices Commitment to Quality & services Ability to workas partof the team Ability to train & retain greatstaff Staffmotivator Time management Prioritize work Profit enhancement
- 2. Tasks to be performed include, but are not limited to: Work with the TourismAdvisory Committee,established by the ERC,to develop strategies,programs,and policies to promote tourism. Develop and implement a tourism marketing plan for Nevada County working closely with hotels/motels, restaurants,wineries & county attractions Maintain tourism budget Oversee creative message development Organize various media information and make affordable and effective media buys to promote tourism in Nevada County • Oversee design/printing of marketing publications Plan new research-based advertising strategies for current and subsequent years that willincrease leisure travelmarket share. Develop relationships with national, international and regional tourism based publications and writers,tours operators and travel agents. Prepare and release press kit to media; build campaigns and stories for unique selling points Design,develop and conduct familiarization tours of Nevada County for media,event planning, tour operators and travelagents. Implement cooperative advertising programs integrating the tourism related segments that exist in Nevada County (merchants, food/lodging, wineries,the Arts,recreation,state parks and the fairground) Promote attractions & community events to visitors Contribute to and monitor the flow of new web content. Coordinate with the web maintenance provider to create a bi-monthly report on the effectiveness of the website. Provide education program for hotel/motelpersonnelon attractions/events in Nevada County Gather data and prepare annualtourism situational analysis for the Nevada County Tourism Committee,the Board of Supervisors and Chambers and DowntownAssociations Participate in radio talk shows; provide current and updated information to the press. Represent the County in joint planning sessions to establish regionaltourism activities; serve localcommittees that enhance tourism and foster economic development. Attend meeting,seminars,conventions,and workshops to further knowledge,stay informed of the changes in the tourism industry, and exchange information. Coordinate specialevents. Prepare and deliver presentations to both localand regional civic and governmentalorganizations on Tourism. Design,develop and implement in-service training programs for staff volunteers. Prepare monthly reports on ad negotiations and placements,basic inquiry data and creative initiatives as wellas activities of the Tourism Marketing Manager. Keep updated advertising history files and archives ad materials. Collect necessary and pertinent travelresearch and reports findings. Knowledge, Skills, and Abilities Required: A. Knowledge of tourism industry B. Knowledge of Nevada County area C. Must be a self-starterwith ability to work with volunteers D. Must be computer literate E. Experience in marketing presentations F.Able to design and compose publications G. Accountability Criteria (examples) 1. Implementation of marketing plan 2. Presence at community events 3.Attendance at Chamberevents 4. Hotel/Attractions partnership is maintained 5. Marketing/Chamber publications are coordinated/streamlined 6. Publicity generated for Nevada County as tourism destination 7. Increase in hotellodging Tax April2009 – August 2015 SeniorTourOperatorfor Italian Department at Travco Egypt Deciding how many holidays to sell each season and the resorts/countries to use. Visiting resorts to ascertain accommodation quality and suitability. Liaising with coach operators,airlines,hoteliers and resort reps. Agreeing service levels,contractsand costs. Confirming customer names with airlines/hotels. Collecting, evaluating and responding (as appropriate) to customer feedback.
- 3. Using market research information to guide decisions. Producing brochures and internet-based information. Providing pricing information. Marketing holidays to clients via travelagents,websites,brochures and television advertising. Handling bookings, invoicing and issuing of tickets. Predicting profits or number of bookings. Skills: Ademonstrable interest in travel Knowledge of key holiday destinations Foreign language skills Excellent interpersonalskills Communication skills Customer service skills Organisationalskills IT skills Commercialawareness Good time management skills March 2003– March 2009 TourLeader English and Italian at Emeco Travel Egypt Undertaking pre-holiday research into localfacilities Inspecting hotelsafety and cleanliness Offering sightseeing advice Organizing and leading excursions and entertainment Liaising with accommodation owners,agents,coach companies etc Problem solving Resolving conflict with clients Referring complaints and problems to senior management Writing reports Tour representatives may be 'on call' 24 hours a day. The work is not particularly well paid, but food and lodging are usually factored in. While it can be stressfulat times,there is also a lot of fun involved. March 2001– February 2003 TourLeaderEnglish and Italian at Travco Holidays MarsaAlam ( Alpitour and Francorosso ) Education: -------------- Faculty of Arts – Department of English – Translation and Linguistic Section – Helwan University. IT Skills: ------------ Word,Excel,Access,Power Point,Internet and Email Courses: ------------ Italian Language Course at Don Bosco Languages: --------------- Very Good Command Of Arabic ( Mother Tongue). Very Good Command of English (written & spoken). Very Good Command of Italian (written & spoken).
- 4. Personal Details: ---------------------- Date of Birth : 18th of November 1978 Nationality : Egyptian Gender : Male Marital status : Married Military status : Exempted