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- 1. & 'a7 Appreciation Letter To From Subject Ref Date t GRAND SAHID fAYA IAKARTA Mr. BonniArif Budiman (Duty Manager) Management of Grand Sahid Jaya Hotel Appreci ation Letter for Excel lence Pe rforma nce 0085-l-t7 IHRM-rn 27 January 2017 Dear Mr.Bonni Arif Budiman, On behalf of Management Grand Sahid Jaya, we would like to express our appreciation to your effort in delivering excellence service to our guest. lt is a delight to discover that the guest felt satisfied with your service as mentioned on Tr:ipAdvisor dated on 25 January 2017. Thank you very much for your dedication towards excellence service. Kindly keep your outstanding performance during your service at Grand Sahid Jaya Hotel. Best Regards, Cc: FOM, EAM, GM, RM, File Geilairal Manager 4