BrandtResume
- 1. Kyle Brandt 623-229-8834 |Kbrandt4@yahoo.com | https://www.linkedin.com/in/kyle-brandt-4045a3b9 http://kylebrandt.weebly.com/ Education: Bachelors of Art | University of Advancing Technology Skills & Abilities: Game Engines: o Unreal 4 o Unity 3D Skills In Engine: o Set Design o Audio o Level Design Audio Skills: o Audacity Documentation Skills: o Microsoft Work o Power Point o Excel Art Skills: o Photoshop o Auto Desk Inventor o Autodesk 3D Max Experience: Game Development Jobs: o Audio Designer Mortal Coil o Audio Designer The Great War o Level Designer The Great War Leadership Roles: o Customer Service Supervisor - Walmart o Project Lead Order Up Work History: Uber Uber Driver | Phoenix , Arizona | July 2016 - Current o Performed vehicle maintenance such as refueling, oil changing and other minor tasks o Drove clients on weekends and evenings. o Demonstrate ability to deal peacefully with unforeseen circumstances or delays Walmart - Customer Service Supervisor | Avondale , Arizona | August 2011 - June 2016 o Customer Service Supervisor o Handle customer concern over the price of a product and the ads o Offer counsel to customers on their chances of getting a refund for product return
- 2. Page 2 o Work with other departments in ensuring that all customer related issues are attended to o Carry out investigation on challenges faced by customers and give appropriate solutions to the challenges o Handle communications with customers through mediums like email, letter, phones, suggestion boxes notes, and a one-on-one interview o Conduct recruitment and training for new workers,as well as sanction or terminate the service of erring customer service representatives o Offer resolutions to complaints and issues concerning customer orders o Collect information on agents and other staff performance from customers to make judgment on their performance o Get up-to-date information about all products o Offer refund to customers when the need arises o Compile and print customer complaints and suggestions and present them to the appropriate authorities o Investigate and identify the part of the Walmart that needs improvement References: Wanda Madarang o Assistant Manager o Walmart o 602-715-5787 Marisol Salcido o Front End Zone Merchandise Supervisor o Walmart o 602-421-1420