Brenda Zinnecker--Experienced Manager
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Brenda Zinnrcker has 20 years of experience managing up to 30 employees. She seeks a manager position that utilizes her skills in management, supervision, and administration. She has a proven track record of motivating employees, achieving sales goals, ensuring compliance with company standards, and providing excellent customer service. Brenda holds a Bachelor's degree from the University of Nebraska-Lincoln and has worked in managerial roles for various retailers, including Christopher and Banks, Von Maur, Lincoln Mattress & Furniture, and Kohls.
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April E McDowell Resume.April McDowell
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April McDowell has over 20 years of experience in customer service and sales roles. She is currently an Inside Sales - Advertising Specialist where she sells various advertising options to business clients and manages a portfolio of over 900 accounts. Previously, she held roles as an Assistant Manager/Collection Specialist and Consumer Collector where she negotiated with clients to resolve debts. She is skilled in training staff, establishing rapport with clients, and consistently meeting customer satisfaction goals.Brenda Zinnecker--Experienced Manager
- 1. BRENDA L. ZINNECKER Phone: 402-797-8106 Alt Phone: 402-310-2076 jandbzinnr@aol.com Objective Manager with 20 years of experience managing up to 30 employees looking to continue my career with a company that will utilize my management, supervision, and administrative skills to benefit mutual growth and success. Professional Skills ï‚· Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources. ï‚· Monitor/Assess performance of employees to make improvements or take corrective action. ï‚· Motivate, develop, and direct employees as they work to align the best employees for the job. ï‚· Identify the developmental needs of employees to coach, mentor, or otherwise help employees to improve their knowledge or skills. ï‚· Time management of self and employees. ï‚· Computer - Microsoft Word Achievements ï‚· Number 1 in sales in District and #2 in Region in October 2013 for Friends and Family Event at Christopher and Banks. ï‚· Consistently held Average Dollar Sale and Units Per Transaction Key Performance Indicators above District and Company performance at Christopher and Banks. Employment History Store Manager 06/2013 - 01/2015 Christopher and Banks Lincoln, NE ï‚· Trained, developed and coached associates to improve performance in customer service, communication, and company policy. ï‚· Recruited and selected qualified candidates to maintain staffing requirements. ï‚· Controlled payroll and expense. ï‚· Created positive experiences for both customers and associates. ï‚· Achieved sales goals. ï‚· Ensured store and associates complied with company standards for all visual and operational policies and procedures.
- 2. Department Manager 01/2013 - 06/2013 Von Maur Lincoln, NE  Provided exceptional customer service to ensure positive shopping experience for the customer.  Created customer loyalty through Customer Follow-up Book maintenance.  Followed company standards and procedures.  Created visually appealing department through displays and merchandising.  Trained, developed and coached associates to improve performance in customer service, individual sales, communication, and company policy.  Achieved sales goals.  Ensured department complied with company standards for all operational policies and procedures. Home Consultant/Full Time Sales 04/2012 - 01/2013 Lincoln Mattress & Furniture Lincoln, NE  Exhibited excellent customer service skills that ensured positive shopping experience for the customer.  Performed home visits for customers to gain knowledge of customers furniture needs and measure living space for accurate space requirements of furniture.  Created floor plans after measuring room space to give customers choices of furniture options appropriate for their needs. Area Supervisor 10/2009 - 04/2012 Kohls Department Store Lincoln, NE  Area Supervisor, 10/2009-04/2012, Visual Merchandiser, 8/2008-10/2009,  Trained, developed, and coached associates to improve performance in customer service, communication, and company policy.  Created positive experiences for both customers and associates.  Ensured departments complied with company standards for all operational policies and procedures.  Resolved customer service issues.  Implemented all aspects of merchandise and visual presentation in accordance with corporate directives.  Assisted Store Management in maintaining fixture/graphic disciplines, signing, and merchandising directives throughout the store.  Participated in New Store openings and renovations throughout the Company. Education and Training Bachelor of Science Degree from the University of Nebraska – Lincoln with emphasis in Textiles, Clothing, and Design