The document discusses building exceptional teams and outlines 5 key elements: thoughtful direction, market behavior, competitive position, bottom-line focus, and effective organization. It emphasizes the owner's role in strategic planning, using a coach and advisors for support. Hiring and training a second-in-command can help owners address growth challenges and transition responsibility over time. Partnerships between The Alternative Board and LSU Continuing Education aim to provide business owners and their leadership teams with tools and resources to develop these exceptional qualities.