The document outlines short and long-term objectives for a law firm including improving skyscraper and landing page designs, personalization, and interactivity. It recommends revising website designs and adverts, reclassifying news categories, and conducting a visitor survey. Downloadable survival guides were created based on analytics. Long-term strategies involve creating more guides, RSS feeds, and blogging to establish the firm as a legal resource. The results section notes collaboration went well while client issues and measuring impact did not.