Building a slackbot

Nov 22, 20190 likes77 views

What you need to know to build a slackbot. Why you would, what your options are, and other considerations for constructing a Slack facade over operational complexity.

Building Slackbots in JavaScript
Dan Moore - Community Engineer - Transposit

About me
● Former
○ Startup CTO
○ Eng manager
○ Tech instructor
○ Contractor
● Current
○ Community engineer
○ Blogger
○ Meetup co-organizer
○ Dad
@mooreds https://www.transposit.com

Questions?
@mooreds https://www.transposit.com

Why do you need a Slackbot?
@mooreds https://www.transposit.com
? ?

Why do you need a Slackbot?
● You use Slack
@mooreds https://www.transposit.com

Why do you need a Slackbot?
● You use Slack
● You have a business process which is relatively complicated but should be
accessible.
@mooreds https://www.transposit.com

Why do you need a Slackbot?
● You use Slack
● You have a business process which is relatively complicated but should be
accessible.
○ Queries
○ Submitting expense reports
○ Asking for vacation
○ Setting up a new project
@mooreds https://www.transposit.com

What is a Slackbot?
@mooreds https://www.transposit.com

Webhook
@mooreds https://www.transposit.com

So it’s
Just a webhook
@mooreds https://www.transposit.com

Permissions
@mooreds https://www.transposit.com

So it’s
Just a webhook…
And permissions
@mooreds https://www.transposit.com

Actions
@mooreds https://www.transposit.com

Who starts it
@mooreds https://www.transposit.com

Is it visible in workspace
@mooreds https://www.transposit.com

So it’s
Just a webhook…
And permissions…
And actions
@mooreds https://www.transposit.com

So it’s
Just a webhook…
And permissions…
And actions…
And UX
@mooreds https://www.transposit.com

Hosting
@mooreds https://www.transposit.com

So a Slackbot is
Just a webhook…
And permissions…
And actions…
And UX...
And hosting
@mooreds https://www.transposit.com

So a Slackbot is
Just a webhook…
And permissions…
And actions…
And UX...
And hosting…
That’s it.
@mooreds https://www.transposit.com

So a Slackbot is
Just a webhook…
And permissions…
And actions…
And UX...
And hosting…
That’s it…
Except
@mooreds https://www.transposit.com

Business value
@mooreds https://www.transposit.com

Extend
@mooreds https://www.transposit.com

Integrate
@mooreds https://www.transposit.com

Tools to build
● Slack workﬂows
● Official SDKs
○ Javascript
○ Python
○ Bolt
○ https://slack.dev/
● Community SDKs and examples
○ https://api.slack.com/community
● Botkit
○ https://botkit.ai
● Transposit
○ https://www.transposit.com
@mooreds https://www.transposit.com

Example application: Starbot
@mooreds https://www.transposit.com

Starbot Demo
@mooreds https://www.transposit.com

Code
● https://github.com/mooreds/starbot
● Can deploy to heroku
● Both incoming webhook and slash command
● Toy
@mooreds https://www.transposit.com

Example application: UmbrellaBot
@mooreds https://www.transposit.com

CloudTrail log
@mooreds https://www.transposit.com

Enrich logs
@mooreds https://www.transposit.com

Notify channel
@mooreds https://www.transposit.com

Respond to requests
@mooreds https://www.transposit.com

UmbrellaBot architecture
@mooreds https://www.transposit.com
Cloudtrail
S3
Transposit
Scheduled
Task
S3
Transposit
Umbrellabot
Slack
ipstack
Athena

Demo UmbrellaBot
@mooreds https://www.transposit.com

Example application code
● Code:
https://console.transposit.com/t/transposit-samples/athena_cloudtrail_slack
● Fork code
● Set up test Slack
○ #cloudtrail channel
● Conﬁgure bot: https://www.transposit.com/docs/guides/slack/chatbots/
● AWS setup
○ CloudTrail
○ S3 buckets
○ Athena (ddl in repo)
@mooreds https://www.transposit.com

Things to think about
@mooreds https://www.transposit.com

● Get yourself a free Slack
● Create app
○ Blizzard of options
● ngrok
● JSON
● Testing
○ Integration
● Docs
○ https://api.slack.com/tutorials
○ https://www.transposit.com/docs/guides/slack/
○ https://www.slackcertiﬁed.com/developer-certiﬁcation-study-guide
Development
@mooreds https://www.transposit.com

Security
● SSL
● HMAC
● Challenge
● OAuth permissions
@mooreds https://www.transposit.com

Performance
● Response time
○ 3 seconds
■ Response URLs
■ API Call
● Rate limits
○ https://api.slack.com/docs/rate-limits
@mooreds https://www.transposit.com

Production
● Install on your Slack
● App store
○ https://api.slack.com/tutorials/submitting-apps-to-the-directory
@mooreds https://www.transposit.com

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Building a slackbot

1. Building Slackbots in JavaScript Dan Moore - Community Engineer - Transposit

2. About me ● Former ○ Startup CTO ○ Eng manager ○ Tech instructor ○ Contractor ● Current ○ Community engineer ○ Blogger ○ Meetup co-organizer ○ Dad @mooreds https://www.transposit.com

3. Questions? @mooreds https://www.transposit.com

4. Why do you need a Slackbot? @mooreds https://www.transposit.com ? ?

5. Why do you need a Slackbot? ● You use Slack @mooreds https://www.transposit.com

6. Why do you need a Slackbot? ● You use Slack ● You have a business process which is relatively complicated but should be accessible. @mooreds https://www.transposit.com

7. Why do you need a Slackbot? ● You use Slack ● You have a business process which is relatively complicated but should be accessible. ○ Queries ○ Submitting expense reports ○ Asking for vacation ○ Setting up a new project @mooreds https://www.transposit.com

8. What is a Slackbot? @mooreds https://www.transposit.com

9. Webhook @mooreds https://www.transposit.com

10. So it’s Just a webhook @mooreds https://www.transposit.com

11. Permissions @mooreds https://www.transposit.com

12. So it’s Just a webhook… And permissions @mooreds https://www.transposit.com

13. Actions @mooreds https://www.transposit.com

14. Who starts it @mooreds https://www.transposit.com

15. Is it visible in workspace @mooreds https://www.transposit.com

16. So it’s Just a webhook… And permissions… And actions @mooreds https://www.transposit.com

17. UX @mooreds https://www.transposit.com

18. So it’s Just a webhook… And permissions… And actions… And UX @mooreds https://www.transposit.com

19. Hosting @mooreds https://www.transposit.com

20. So a Slackbot is Just a webhook… And permissions… And actions… And UX... And hosting @mooreds https://www.transposit.com

21. So a Slackbot is Just a webhook… And permissions… And actions… And UX... And hosting… That’s it. @mooreds https://www.transposit.com

22. So a Slackbot is Just a webhook… And permissions… And actions… And UX... And hosting… That’s it… Except @mooreds https://www.transposit.com

23. Business value @mooreds https://www.transposit.com

24. Extend @mooreds https://www.transposit.com

25. Integrate @mooreds https://www.transposit.com

26. Tools to build ● Slack workﬂows ● Official SDKs ○ Javascript ○ Python ○ Bolt ○ https://slack.dev/ ● Community SDKs and examples ○ https://api.slack.com/community ● Botkit ○ https://botkit.ai ● Transposit ○ https://www.transposit.com @mooreds https://www.transposit.com

27. Example application: Starbot @mooreds https://www.transposit.com

28. Starbot Demo @mooreds https://www.transposit.com

29. Code ● https://github.com/mooreds/starbot ● Can deploy to heroku ● Both incoming webhook and slash command ● Toy @mooreds https://www.transposit.com

30. Example application: UmbrellaBot @mooreds https://www.transposit.com

31. CloudTrail log @mooreds https://www.transposit.com

32. Enrich logs @mooreds https://www.transposit.com

33. Notify channel @mooreds https://www.transposit.com

34. Respond to requests @mooreds https://www.transposit.com

35. UmbrellaBot architecture @mooreds https://www.transposit.com Cloudtrail S3 Transposit Scheduled Task S3 Transposit Umbrellabot Slack ipstack Athena

36. Demo UmbrellaBot @mooreds https://www.transposit.com

37. Example application code ● Code: https://console.transposit.com/t/transposit-samples/athena_cloudtrail_slack ● Fork code ● Set up test Slack ○ #cloudtrail channel ● Conﬁgure bot: https://www.transposit.com/docs/guides/slack/chatbots/ ● AWS setup ○ CloudTrail ○ S3 buckets ○ Athena (ddl in repo) @mooreds https://www.transposit.com

38. Things to think about @mooreds https://www.transposit.com

39. ● Get yourself a free Slack ● Create app ○ Blizzard of options ● ngrok ● JSON ● Testing ○ Integration ● Docs ○ https://api.slack.com/tutorials ○ https://www.transposit.com/docs/guides/slack/ ○ https://www.slackcertiﬁed.com/developer-certiﬁcation-study-guide Development @mooreds https://www.transposit.com

40. Security ● SSL ● HMAC ● Challenge ● OAuth permissions @mooreds https://www.transposit.com

41. Performance ● Response time ○ 3 seconds ■ Response URLs ■ API Call ● Rate limits ○ https://api.slack.com/docs/rate-limits @mooreds https://www.transposit.com

42. Production ● Install on your Slack ● App store ○ https://api.slack.com/tutorials/submitting-apps-to-the-directory @mooreds https://www.transposit.com

43. Thanks!

44. Questions? @mooreds https://www.transposit.com

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