Campaign Objectives:
Bupa Plus wanted to give customers rewards aligned to their core values with a key focus on mental and physical wellbeing.
Bupa needs to add value beyond health insurance and be seen as the main health insurer in the market.
Provide a Surprise and Delight campaign based around specific reasons and timings.
Eg. Just because for certain customers that are likely to churn, high value, birthdays, anniversaries.
Target Audiences:
Singles/Couples, Families, Matures