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ANNUAL REPORT APRIL 2015 – MARCH 2016 Issue #

ANNUAL REPORT APRIL 2015 – MARCH 2016
These words echos in my heart
everyday as I have the opportunity
to live out my passion but in the
same breath given the gift to show
the compassion that God has
commissioned us with. For myself
and for many others, this is the
sweet spot of living life with
purpose. Having purpose gets you
through times that are tough,
makes you strong when you are
weary and gives your ability when
you feel unable.
Being part of an organisation that
allows me to live out my purpose
and also to live out the compassion
that God has placed on my heart
is an honour and privilege.
This past year has been a year of
successes but also a year of feeling
weary, feeling incapable and
trusting God for miracles. When
times did get tough, God pulled us
through because just as we are
commissioned to live with purpose
and compassion, God reminds us
we are His purpose and He shows
us his unconditional, unfathomable
compassion towards his children,
towards each one of us at Learn to
Earn.
“Where passion meets compassion, there lies your real purpose.”
Annual Report
April 2015 – March 2016
Catercare
Bake for Profit

The first Catercare group of the
financial year 2015 started on the 4
May with twelve students. This group of
students can be characterized as very
quiet and introverted, they were very
individually focused. In the beginning
there was very little that was fusing
them together as a group, this could
be for a number of reasons such as
cultural differences or because they
were individually-orientated, as a
trainer I had to find methods to get the
group to become more cohesive and
trust one another. This is such an
important skill to possess, to form part
of a team; to be able to interact and
give back for the benefit of the goals
of a team is of vital importance. The
hospitality industry survives on
teamwork, over a period of time, with
activities and practicals, they had to
learn very quickly how to work as a
team.
This class also gave me an opportunity
to stretch my training skills and learn to
use other training methods that I
wouldn’t normally use. Students in this
group were generally introverted,
which brought along a quieter inward
disposition amongst the students and
not a naturally outspoken character
found in extroverted individuals. This
gave me a chance to ensure that
students are still achieving the
outcomes that has been outlined but
looking for ways (that are not my
normal methods) that will ensure the
best learning has taken place in
students. This started with finding
research on the differences between
introverts and extroverts and also
understanding that either disposition is
not greater than the other but
understanding that the comparisons
between the two basically describe
two types of individuals we get in
individuals. In my usual process, I would
assess students through verbal
participation in class, with this group I
had to find other ways to assess that
learning has taken place. I learnt to do
this by giving them more reflective
exercises that they could do
individually or with one partner. Biggest
lessons learnt during this course is that
introverted individuals need time to
conceptualize and ponder what they
have learnt.
Results Number
Completed Course 11
Drop outs 1
Employed 7
Studying further 2
Unemployed 2
Majority of these students found
employment soon after they finished
the course. We have students in this
group working in hotels, guesthouses,
restaurants across the Overberg
region, including Botrivier and
Kleinmond. In this group we only had
one drop – out which was due to
having to move back to Eastern Cape.
Catercare: May – July 2015
Highlight
Students participating in a pre-orientation
workshop, the impact of this was seen
throughout the course. Students were
focused and eager to adapt.

Alfred Chirwa
Alfred is working as a general worker at
Windsor Hotel. He does gardening and
maintains the building. His employers are
very happy with his capabilities.
He has since then welcomed a son into
this world and is extremely grateful that
he can look after his family
Lelethu Myeki
After the completion of the
Catercare course, Lelethu was hired
at the Learn to Earn Coffee shop as
a waitress.
After finishing her six month contract
she went to False Bay College to
complete a course in Hospitality.
Shinese Minnies
Shinese got offered a kitchen
assistant job at a restaurant in
Botrivier. She also has a small
business where she makes biscuits
and cakes.
Luvo Matinise
During his time at Learn to Earn, Luvo
completed his internship at Windsor hotel
for two weeks. The hotel was so impressed
with him that they asked him to come in
for an interview. He was hired and is still
currently very happy at the hotel.

The last Catercare group for 2015
consisted of nine students, two
students from Zimbabwe and the rest
from the Overberg region. This group
can be described as completely
opposite to the previous group. This
group was extroverted inclined which
entailed training methods needed to
be adjusted to some extent. This group
consisted of generally young students
and some older students which also
brought a whole other dimension to
the group.
The group showed a rapid unity and
closeness amongst one another. They
bonded and became like brothers
and sisters, however with such a
closeness ‘iron sharpening iron’
inevitably does occur. Which is a good
but raw process as students unified so
well that they were at a place where
they could feel they could hold each
other accountable and pinpoint faults,
this however came with guidance and
collaboration from myself and the life
skills trainer.
The other dimension that brought
along growth within the group was
the age gap. There were young
individuals who just finished school
and slightly more matured individuals
that have had work experience. This
dynamic had to be managed in order
to ensure they would help each other
instead of it being a barrier to growing
and working as a team.
The student’s internship in this group
was very successful, many of them
because of their good performance
during internship they were asked to
return to the establishments for
employment. Seventy percent of this
group is employed and working in
restaurants and hotels in the
Hermanus area.
Catercare: September – November 2015
“People from Learn to Earn
are here for a reason
because they motivate you
in life, life has challenges
that are difficult but when
you talk and pray it helps
you” Christopher
‘Before I came to Learn to
Earn I was a very shy person
but I became open and
talkative. I had an amazing
experience doing my
internship at a coffee shop. I
learnt how to work in the
kitchen and serve
customers.” Jolene

Results Number
Completed Course 9
Drop outs 0
Employed 5
Unemployed 3
When Bongani ‘Ozzy’ started the
Catercare course, he had the
following expectations:
“I am willing to work hard
in class and to get myself
a job to perfect my skills. I
expect a big change in
my life.”
During his internship at Windsor,
Ozzy did so well that they asked
him to come back for full time
employment.
Bongani
Mugobogobo
Simphiwe Mgoqi
Simphiwe has been hired by Builders express as
a floor assistant. Builders express came across
him at his previous workplace and asked if he
could please come for an interview as his
customer service and work ethic was so good.
Madre Felix
While her time at Learn to Earn she achieved
top scores for all her tests, she is bright young girl.
She went for an interview for a waitress position
at the Learn to Earn coffee shop and got the
job.

The first Catercare group of 2016
consisted of 11 individuals, some from
the Overberg region and others as far
as Malawi. This group had a range of
different cultures and races and right
from the beginning they were very
tolerant with one another.
After strategic planning with the
organisation as a whole, we came up
with some new ideas for training that
would ensure us meeting the holistic
goals of LtE. One process that we
began implementing was a weekly
report back from students each week.
This has shown some great insight as to
how the students are doing and what
they are struggling with. In the new
course the report back will be
structured with specific
questions that students
can reflect on and
answer in order to get an
even better
understanding.
Another focus in this
group was the important
of soft skills within the
industry, we had many
discussions on what it is
and how they as an
employee can
demonstrate it.
Before the end of the
course, three students
found employment and
the future for the rest looks
optimistic.
Results Number
Completed Course 10
Drop outs 1
Employed 4
Unemployed 6
Catercare: January – April 2016
Junaide Alexander
As a result of Junaide’s
performance and hard work
during his internship, he was given
an opportunity to work in a local
restaurant in Sandbaai over the
weekends.
Margo September
Margo had an opportunity to go
for an interview for a position as a
waitress at Fruit and Veg. She got
a call back the same day to ask if
she can start the next day!

Bake for Profit ran one course for 2015,
the course consisted of nine students.
The majority of the students are part-
time employed but they decided to
enrich their skills within the baking
sphere.
The group was highly motivated and
loved learning how to bake different
products. Their products were of good
quality and every chance they got
they desired to learn more. The group
struggled to an extent with business
skills. They found certain concepts and
business ideas difficult which needed
more time in class to work through.
Due to time constraints, students also
found it hard to sell products during the
week because of their employment.
However, there were two individuals
that was very motivated to make some
money and sell over the weekends.
One of the students became very
popular in her area that she got orders
that kept her busy over the festive
season.
Bake for profit: august – September 2015
Ayanda Mapolisa
Ayanda has a tough few years
behind him. When he started at
Learn to Earn he wanted a fresh
start and wanted to make
something out of his life. He had
an electrician certificate but
couldn’t find work. During his time
at LtE, we heard about his
qualification, we spoke to one of
our partners who owned their own
electrical company, soon after
Ayanda finished his course he was
offered to do his apprenticeship
with our partner.

Every year we have the privilege of
having wonderful relationships with
hospitality establishments within
Hermanus area. Through past
involvements we have found the
experience students have on
internship to be of vital importance for
a number of reasons. Most importantly,
it provides students with a tangible
experience that they get taught about
in class but when they go out in the last
part of their course they are able to
experience it for themselves.
Our relationships with establishments
have come to a place where they
would phone us and ask us when we
are sending students again as they
have some employment opportunities.
In most of these cases, students remain
at the establishments as they were
offered a job. This is a highpoint for us
as that is inevitably our goal for
students. Usually before internship
students feel slightly nervous and not
sure what to expect and what always
helps is that previous students that now
work in the establishments take the
new students under their wing and
show them the ropes.
Internship

The graduation ceremony has formed
such an important part of the Learn to
Earn culture. This ceremony not only
celebrates student’s achievements
but it brings us together as the LtE
community. It gives graduates an
opportunity to boast to their loved
ones what they have done and it
reunites them with the relationships
they have formed during their time at
the campus.
For a trainer it is such a proud moment
because when students start they are
not sure whether they will get through
the time required for the course but
when that moment comes to handing
over the certificate to the new
graduate it’s a moment when you can
tell your students, “You did this!” it is full
circle moment but that circle gets filled
even more when graduates come
back to testify to you how well they are
doing!
GRADUATION

It is such an important process to
ensure that you are looking for new
ways to develop and improve for the
benefit of students but also the benefit
of the organisation. One of our desires
is to ensure the course that we provide
is of excellence but also fills the training
gap that exists between individual and
the industry. Our end goal is to provide
a course that is SETA approved and
certified so that we can ensure that
students that are sent out are of
quality.
In the various discussions that have
taken place in the last months with
different platforms within LtE, new
suggestions would like to be brought
forward with the objective of
improving the course and ensuring
that training that will be taking place is
quality preparation of students into the
Hospitality industry. We hoping to
reach this goal over the next few years,
but we are headed in the right
direction.
In the meantime, Matthew (chef
trainer) and I are determined to
produce students that are ready for
the industry. In the past, we have
found that students are not ready for
Hospitality industry and do not cope,
therefore I focus is prepare them
adequately.
Practicals that take place within the
course has been always of quality, but
we are looking for ways to improve it
even more. Matthew that has such a
vast range of experience in this industry
and knows what is expected. His input
and knowledge that he shares with the
students gives them such great insight.
New developments

Catercare course have been working
at The Marine Hotel Hermanus since
they completed the Catercare course.
As a result of their hard work and
dedication the Hotel has decided to
sponsor them both to further their
studies at a culinary school. Well done
to Dora Booi and Masande Rhoxo on
your achievements, and thank you to
The Marine Hotel for partnering with us
as a placement partner and for
facilitating Dora and Masande in the
next step of their journey.
Alumni achievements
Petula Domingo
Petula was a student at Learn to Earn in
2014. Soon after she finished the course,
she applied for a waitress job at Rivendell
Wine farm just out Hermanus. Through her
hard work ethic and dedication she was
promoted and became the assistant
manager of the wine tasting room.

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