This document proposes CCTV, alarm, and security systems from Zicom. It summarizes Zicom's history and offerings, including CCTV surveillance, access control, fire alarms, and fingerprint locks. It also describes Zicom's security-as-a-service model, addressing market segments like retail and banks. Diagrams show how monitoring services work for fire panels, intrusion alarms, and managed health checks. Services include alarm monitoring, emergency response, and opening/closing alerts.