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Charlotte Ridley - Charridley@hotmail.com  250-701-4852
Summary of Qualifications
 Assisted in opening Forever 21 store on Robson street
3 years experience in visual merchandising
Educated in Fashion
Vancouver Community college: Certified in, Fashion pattern and styling boot camps
5 years excellent customer service experience
Assigned Key holder position
Experience training employees
Education
The Art Institute of Vancouver
Fashion Design Diploma; Deans Honor Roll July 2012  December 2013
Technical Skills
Adobe Suite (Illustrator, Photoshop, Dreamweaver, InDesign)
Microsoft Office (Word, PowerPoint, Excel)
Gerber (digital pattern making program)
PC and MAC
Professional Experience
Visual merchandiser/Sales Associate September 2014  current
Sport Chek/Atmosphere, Westshore, Victoria
In charge of visual lay out of store
fallowing monthly visual documents
Dressing/placement of mannequins
Putting together and changing wall fixtures
Making sure the store is up to company standers
Sending weekly photos to visual district manager
Making sure back stock is organized and easy to replenish
Changing add signs and setting up weekly flyer adds
Marking up or down merchandise
Sales Associate/visual December 2013 - February 2014
Jack and jones, metro town, Vancouver
Responsible for visual lay out of store
Making sure weekly "to dos" are done for the store
Dressing mannequins
Putting up and taking down wall units
Making sure the store looks its best
Sending weekly photos to head office
Sales Associate/Personal Stylist April 2013  September 2013
BCBG, Hudsons Bay , Vancouver
Responsible for Dressing mannequins and displayed merchandise
High end store: Assisted in client base selling. Followed up with customers regarding
merchandise
Opened and closed store
Up-sold merchandise suggesting accessories
Responsible for reaching daily sales quota: Succeeded and attained goal
Sales Associate / Merchandiser / Visual Display Assistant Oct 2012 - April 2013
Forever 21, Robson, Vancouver
Assisted in opening the Robson street store; unpacked all clothing out of boxes and set in store
Responsible for dressing mannequins and displaying merchandise to store standards
Hang garments, fold clothing, display jewelry, organize shoes
Sorted in each departments products to organize and put back on floor
Up-sold merchandise at cashier to add accessories or suggested clothing similar to customers
style
Styled customers who needed help with choosing trendy outfits
Work Experience
Sever/ Barista April 2014  September 2014
Owls nest bistro and bakery, Chemainus B.C.
Key holder: for open and closing duties
Responsible for ensuring the customers are satisfied and leave happy
Ability to work under pressure in very fast paced environment
Provide positive environment to motivate team workand effective communication
Barista June 2010  August 2014
Serious Coffee, Duncan B.C.
Key holder: responsible for open and closing duties
Responsible for training new staff: Espresso machine, till, food prep, bake prep, open and
closing duty checklist
Ability to work under pressure in very fast paced environment : drive through / face to face
customer interaction
Provide positive environment to motivate team workand effective communication
Cashier: count and keep track of money. Open and close till
Food safe and serving it right certified

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Charlotte Ridley

  • 1. Charlotte Ridley - Charridley@hotmail.com 250-701-4852 Summary of Qualifications Assisted in opening Forever 21 store on Robson street 3 years experience in visual merchandising Educated in Fashion Vancouver Community college: Certified in, Fashion pattern and styling boot camps 5 years excellent customer service experience Assigned Key holder position Experience training employees Education The Art Institute of Vancouver Fashion Design Diploma; Deans Honor Roll July 2012 December 2013 Technical Skills Adobe Suite (Illustrator, Photoshop, Dreamweaver, InDesign) Microsoft Office (Word, PowerPoint, Excel) Gerber (digital pattern making program) PC and MAC Professional Experience Visual merchandiser/Sales Associate September 2014 current Sport Chek/Atmosphere, Westshore, Victoria In charge of visual lay out of store fallowing monthly visual documents Dressing/placement of mannequins Putting together and changing wall fixtures Making sure the store is up to company standers Sending weekly photos to visual district manager Making sure back stock is organized and easy to replenish Changing add signs and setting up weekly flyer adds Marking up or down merchandise Sales Associate/visual December 2013 - February 2014 Jack and jones, metro town, Vancouver Responsible for visual lay out of store Making sure weekly "to dos" are done for the store Dressing mannequins Putting up and taking down wall units Making sure the store looks its best Sending weekly photos to head office Sales Associate/Personal Stylist April 2013 September 2013 BCBG, Hudsons Bay , Vancouver Responsible for Dressing mannequins and displayed merchandise High end store: Assisted in client base selling. Followed up with customers regarding merchandise Opened and closed store Up-sold merchandise suggesting accessories Responsible for reaching daily sales quota: Succeeded and attained goal
  • 2. Sales Associate / Merchandiser / Visual Display Assistant Oct 2012 - April 2013 Forever 21, Robson, Vancouver Assisted in opening the Robson street store; unpacked all clothing out of boxes and set in store Responsible for dressing mannequins and displaying merchandise to store standards Hang garments, fold clothing, display jewelry, organize shoes Sorted in each departments products to organize and put back on floor Up-sold merchandise at cashier to add accessories or suggested clothing similar to customers style Styled customers who needed help with choosing trendy outfits Work Experience Sever/ Barista April 2014 September 2014 Owls nest bistro and bakery, Chemainus B.C. Key holder: for open and closing duties Responsible for ensuring the customers are satisfied and leave happy Ability to work under pressure in very fast paced environment Provide positive environment to motivate team workand effective communication Barista June 2010 August 2014 Serious Coffee, Duncan B.C. Key holder: responsible for open and closing duties Responsible for training new staff: Espresso machine, till, food prep, bake prep, open and closing duty checklist Ability to work under pressure in very fast paced environment : drive through / face to face customer interaction Provide positive environment to motivate team workand effective communication Cashier: count and keep track of money. Open and close till Food safe and serving it right certified