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- 1. Ciara J Smith 7020 Corbitt Avenue University City, Missouri 63130 314-602-6827 Cjsmith0718@gmail.com OBJECTIVE: I want to provide exemplary service to all within my community. I want to work with your company to help provide these services to them, and uphold quality work established within your company’s mission and vision. JOB EXPERIENCE: Easterseals Midwest October 2012-December 2014 Saint Louis ,MO Community Living Manager June 2013- December 2014  Responsible for oversight and quality of programming, medical care, behavior development, and overall care and services for our clients. May work directly with clients and may encounter risky or aggressive behavior.  Responsible for writing and developing ISP and other data-based plans for all clients in the home. Provides support to Community Living Supervisors and Instructors to ensure effective staff training in the implementations of all behavior development and program plans.  Responsible for reporting community events and supporting staff in following proper procedures in regards to these events.  Supervises and trains on plan implementation and positive behavior supports. Ensures active programming at all homes.  Supports Community Living Supervisors and Instructors in training of new hires at clients’ homes.  Provides coaching and training on plans.  Works to trend and seek resolution to medication errors, reportable events, and other indicators of quality service delivery. Attends all plan meetings and provides input into plan development . Ensures development of data tracking systems and methodologies.  Maintains knowledge and skill in the field of developmental disabilities and autism by keeping abreast of research, innovations, and improvements in programming.  Communicates any change in functioning, health status, or behavior to the Community Living Director.  Submits regular written reports as required.  In conjunction with Human Resources and the Community Living Supervisor, interviews and hires staff for each home, as per authorized staffing patterns and support needs of the clients served.  Maintains familiarity with and implements all accreditation standards as well as any and all other requirements mandated by the contracting agency. Maintains client and personnel confidentiality according to agency’s HIPAA practices.  Supervises the maintenance of all clients’ files to ensure all requirements are met.  Coordinates, conducts, and attends all Community Living meetings, in-services, and opportunities for on-going education as required.  Support Community Living Supervisors in completing performance reviews annually and as needed.  Ensures that follow up items from the monitoring reports are completed in a timely manner.  Performs a monthly audit of household spending and all other client funds.  Maintains professional relationship with guardians and family members frequently or according to their preferences.  Ability to plan and prioritize in order to meet deadlines.  Assists HR Generalists with job fair recruiting Community Living Supervisor October 2012- June 2013
- 2.  Working with consumers diagnosed with MRDD, Developmental Di sabilities and Autism who may also have different levels of physical health diagnoses and/or mental illness, their families and program staff  Overseeing consumer medication including assisting with scheduling/attending doctor appointments, advocate for necessary consumer care, ordering medication on a monthly basis, and discuss all health issues with assigned Community Living Nurse at least once monthly  Hiring, training and shadowing new employees as necessary for consumer needs  Supervising and training direct care staff (Community Living Instructors)  Ensuring that all staff stay up to date on trainings needed for direct care support to consumers  Being available on-call 24 hours for staffing/consumer issues  Scheduling staff according to staffing patterns based upon consumer needs  Monitoring program implementation  Writing and implementing individual support plans  Managing consumers’ finances  Ensuring that the home meets all accreditation standards and other regulations as required  Maintaining professional standards  Aiding with carrying out the important mission of supporting our consumers in participating in their community where they live and work  Maintaining the safety of the consumer in all environments  Monitoring and logging progress of consumers achieving personal goals and behaviors  Assisting consumers in developing skills necessary for functioning within their homes, jobs and communities independently BJC Behavioral Health Community Support Specialist March 2011- January 2013 Saint Louis, MO  Providing assistance and service to clients with various mental illnesses. My experience includes the following: life skills, psychiatric care, referrals to clinics and clinicians for physical health and transportation as needed  Assisting in creating and reviewing person centered recovery plans for client treatment every three months as well as an annual assessment  Charting progress by documentation in Progress Notes and allowing client participation for better understanding of their treatment  Complete LOCUS assessments to establish necessary level of care  Assisting clients with re-establishing relationships with family members and friends  Provide referral services for the following: employment, housing, medical needs and various resources within the community  Specializing in clients with Borderline Personality Disorder and Co-occurring Disorders  Currently participating in Integrated Dual Disorders Treatmetnt(IDDT) program for certification of Certified Co-occurring Disorder Professional(CCDP) Life Skills Foundation Community Living Instructor March 2010-March 2011 Saint Louis, MO  Assisting client in developing skills necessary for functioning within their homes, jobs and communities  Pass medicine out to clients  Maintaining the safety of the client in all environments  Monitoring and logging progress of client achieving personal goals and behaviors Schnucks Courtesy Center Clerk September 2005- April 2011 Saint Louis, MO  Store bookkeeping  Balancing Sales for different departments
- 3.  Balancing Inventory  Balancing Lottery Sales and Inventory  Working in Video Sales  Maintaining register cash status Hawthorne Children’s Psychiatric Hospital Direct Care Aide November 2008- June 2009 aint Louis, MO  Maintaining safety of clients  Monitoring client behavior and progress in treatment plan  Assisting in helping client develop coping skills Saint Louis University Desk Worker August 2007- January 2009 aint Louis, MO  Watching security desk at residence halls  Securing identity of all guests and students entering residence halls EDUCATION: Saint Louis University Bachelor of Arts- Psychology May 2010 Saint Louis, MO University City High School High School Diploma May 2006 Saint Louis, MO QUALIFICATIONS:  Works well without supervision  Proficient in Spanish with the ability to translate  Excellent customer support service skills  Skilled at learning new concepts quickly while working well under pressure  Proficient in Microsoft Office including Word, Excel, Powerpoint, Outlook, Access, and Sharepoint  Ability to interview and train new employees and supervisors to provide necessary services based upon company needs, guidelines, vision and mission to ensure best practices for the consumers  Exceeds normal engagement requirements set by employer  Trained and proficient in various types of health care documentation  Completes documentation early and accurately exceeding employer expectations  Knowledge of both psychological, therapeutic and medication treatment including types or medications for specialized disorders and drug interactions to prevent safety or health concerns  Knowledge of functions and ability to complete documentation of government entitlement benefits including Medicaid, Medicare, Social Security, Foodstamps, government assisted housing and other services provided by the state Social Services department  Over 6 years of experience working with people diagnosed with physical, mental and developmental illnesses and disabilities  Certified Medication Aide by the Department of Mental Health  Certified in both Crisis Prevention Intervention, Non-Violent Crisis Intervention, Tools of Choice and MANDT  Completed education within Collaborative Documentation and Dialectical Behavioral Therapy(DBT) Seminars  Certified as a Suicide Intervention Aide  Certified in CPR and First Aide  I am registered in the Family Care Safety System through the Missouri Department of Health and Senior Services  Multiple management training through Care 24, STLCC, Easterseals Midwest