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#CIPRSM#CIPRSM
Broadcasting live events through
social media
Russell Goldsmith @markettiers4dc,@russgoldsmith
12th September 2013
SOCIAL
SUMMER
#CIPRSM#CIPRSM
 Explore opportunities for brands to stream
interactive content in their social channels
 How to keep your audience engaged with
your brand beyond a few minutes of video
content
ShareThisToo  Chapter 11
#CIPRSM#CIPRSM
1990 (according toWikipedia)
#CIPRSM#CIPRSM
Im not paying for theTV
License. All people do is sit
around a box in the corner of a
room not talking to each other.
Its anti-social
 Housemate Id met for the
first time on moving in
Manchester 1990  IsTV social?
Christmas 1990
#CIPRSM#CIPRSM
1990 (according toWikipedia)
fall of 1990 Tim Berners-Lee created the first web server and the
foundation for the World Wide Web
#CIPRSM#CIPRSM
 I didnt even any email
The Internet 1990
None of the following
#CIPRSM#CIPRSM
 socialTV now a huge challenge for brands
involved in content marketing
2014 - IsTV social?
#CIPRSM#CIPRSM
UsingTwitter to DriveVideoViews
#CIPRSM#CIPRSM
#CIPRSM#CIPRSM
So can brands use Social to drive
views to their own video content?
HeadstreamsTop Social Brands
report certainly suggests video helps
engage and build a community
#CIPRSM#CIPRSM
All Facebook posts
#CIPRSM#CIPRSM
Likes by type
#CIPRSM#CIPRSM
Comments by type
#CIPRSM#CIPRSM
Shares by type
#CIPRSM#CIPRSM
 By Q4 2014 他 of viral reach was made up
of video content
 Yet only 23% of posts contained video
 Twitter is 3x more likely to refer to a
video than other content
And according to Adobes (US)
DigitalVideo Benchmark Report 
Via @ThePaulSutton & @dirktherabbit
#CIPRSM#CIPRSM
The Social Games
Sir Tim Berners-Lee tweets from Olympics Opening Ceremony
 Possibly no better example of how people are
usingTwitter whilst watching liveTV
#CIPRSM#CIPRSM
 During opening ceremony, @dannyboylefilm
grew to 100s of 1000s of followers in a couple
of hours  only for it to be just a fans feed!
 Twitter counted 9.66m mentions of the
opening ceremony between 8pm GMT to end
of the delayed broadcast on NBC in US
The Social Games
#CIPRSM#CIPRSM
#spoileralert
 Twitter can also be a nightmare
for some programmes and the
death of Sky+!
 How many of us intend to watch
something after it was
broadcast, only to check our social
media feed to find someone who
has revealed whodunit!
 Even stars of the shows have
ruined the viewing experience for
viewers
Jessie J fans were furious
after she revealed on twitter
who she had picked for the
semi-final of the first series of
The Voice 2hrs before the
show aired.
#CIPRSM#CIPRSM
 More videos are being watched online
than ever before
 Social media can drive engagement,
particularly in a live environment
 More important than ever for PR to get
involved
#CIPRSM#CIPRSM
 Felix Baumgartners jump for
Red Bull watched live by over
8m people globally (myself
and son included)
 However, not all of us have
the millions of dollars
required to enable a man to
jump from 128,100 feet!
 So how can we engage our
communities for a slightly
smaller budget 
Learn toWalk before you Jump
#CIPRSM#CIPRSM
 Google+ Hangouts
 Live Event Firsts
 Engaging with Bloggers
 Ensuring you reach your
community
Some cheaper opportunities
#CIPRSM#CIPRSM
 Google+ Hangouts On-Air feature means
that, with the live feed being broadcast
throughYouTube, the stream can be
embedded into other social networks too
 Google+ engagement is growing and
there are some great examples of how
brands are using hangouts to their
advantage
 Cadburys Social Media & Community
Manager Jerry Daykin give it a try and think
about a new way of connecting with your
consumers and having a chat with them
YouTube Live, Google+ & Pinterest
http://www.youtube.com/watch?v=6Jt4fIIHn9
k&feature=youtu.be
http://www.youtube.com/watch?v=jDhZ3zy
kbWs&feature=player_embedded
#CIPRSM#CIPRSM
 Some considerations as still not the perfect tool for
broadcast 
 Invest time in pre-production
 Test every participants connection, lighting before going live
 Use a running order and ensure you have a producer to avoid people
speaking over each other
 Otherwise the viewing could be painful!
 Enables spokespeople to join remotely
 Could become extention of blogger engagement
 Allow competitions winners or fans to be involved
 B2B  embed a panel discussion between industry leaders
from their desks into a discussion thread on LinkedIn
YouTube Live, Google+
#CIPRSM#CIPRSM
 75% executives watch work-related videos on
business-related websites at least weekly & more
than 52% watch work-related videos onYouTube at
least weekly
 54% senior executives share work-related videos
with colleagues at least weekly
 47% post links to work-related videos to networking
sites weekly (69% of under 40year olds)
LinkedIn
Source: Forbes Video in the C-Suite report from 2010
#CIPRSM#CIPRSM
Some live streaming examples
Creating a first
#CIPRSM#CIPRSM
The Carphone Warehouse
First Live Gig
 Facebooks first ever UK live
concert produced for The
Carphone Warehouse with
Eliza Doolittle from Ronnie
Scotts to launch the INQ
Cloud Touch smartphone
 Increase likes on the page by
over 10% from 50,000 to over
56,000 in half hour
 But reaching an audience
directly through their
newsfeed via your timeline is
crucial
http://www.youtube.com/watch?v=4iiuiq2ajrI&feature=player_embedded
#CIPRSM#CIPRSM
Challenge of the Facebook
timeline
 Updates only reach 17% of likes on average
(EdgeRank Jan 2012) unless more engaged
through comments, likes, and shares
 How honest are we in PR to give the real
stats? To compete with Ad and other agencies
we need to be confident in the effectiveness
of our content
 Broadcasting live into the timeline and into the
newsfeeds of those who have liked your page
improves engagement, enabling them to
watch the content without leaving their
Facebook page, sharing it with their friends
and helping the viral spread.
 Worth considering support with targeted
advertising and promoted tweets
It works.. And we can prove it with real metrics
and tangible results
http://www.youtube.com/watch?v=8fggZUCOpVU
#CIPRSM#CIPRSM
The Dictator Premiere Timeline
#CIPRSM#CIPRSM
The Dictator live ads
#CIPRSM#CIPRSM
Why through ads?
Streaming from page with just
a status update-
20% of 39,171=
reach of approx 7,834
9,718,266impressions
Reach of 3.5 million
unique users within a 2
hour period
14,068 video plays
from the ad unit
Further 4,621 views
organically generated
3,701new fans generated
#CIPRSM#CIPRSM
Royal Albert Hall
First Live Science Lesson
 Positioned as the
first ever schools
science lesson to
be streamed live
into Facebook
 Partnered with The
Times Educational
Supplement
 Included a Live
Audience of school
kids
http://www.youtube.com/watch?feature=player_embedded&v=ERx--
O33a6w
#CIPRSM#CIPRSM
National Grid
First Live Magic Show
 Reaching students to discuss
the serious issue of carbon
monoxide poisoning in their
rented accommodation.
 Using magic, as CO is
invisible, ran a competition for
a student to have their years
rent disappear.
 As part of the campaign,
produced the first ever magic
show to be streamed live in
Facebook featuring Damien
OBrien
 Included a trick with a guest
over Skype
http://www.youtube.com/watch?feature=player_embe
dded&v=s9b8eknnCCQ
#CIPRSM#CIPRSM
Streaming on Mobile
 11.2m mobile video users in UK
(262% year on year increase).1
 End of 2012, mobiles and tablets
made up more than a 村 of BBC
iPlayer requests (177% year-on-
year increase).2
 64% of the 49.5m UK mobile
owners now use a smartphone, a
statistic set to increase given that
in December 2012, 82% of
phones acquired were
smartphones. 1
 Yet 31% of communications
professionals still don't expect to
view live content via a mobile
device. 3
Source: comScore
1. comScore's latest report, UK Digital Future in Focus 2013
2. BBC
3. markettiers4dc 2013 survey
#CIPRSM#CIPRSM
Bright Grey
Engaging with Bloggers
 Live financial advice clinic with an Independent
Financial Advisor and Bright Grey, Managing
Director
 Viewers invited to submit questions surrounding
parenting and finances  the show was streamed
into private Facebook page
 Bloggers asked to write about their experiences
and if they feel more confident about their ability
to control their financial situation.
 Five mummy bloggers then offered a private chef
to cook dinner at their home
 Idea is to give them time to talk about money and
finance - using the advice given during the
previous show
 Bloggers to document their experiences of the
night on video and blog about it to share with their
followers
https://www.youtube.com/watch?v=lIuxVM6hCzY&feature=player_embedded
#CIPRSM#CIPRSM
 Who is your audience  internal, external, B2B,
consumer
 Where will they view the content  home, office, on the
move
 What platform  desktop, tablet, mobile
 What style do you want  raw, professional
 Keeping attention  camera angles, video inserts,
slides, graphics
 Engagement- questions, comments, polling
 Focus on talent or use a presenter to pose questions?
Some production tips
#CIPRSM#CIPRSM
 Pre-production is vital
 Basic scripts
 Running order
 Call Sheet  who needs to be where and when
 Sourcing locations if outside broadcasts  recce!
 Access
 Lighting
 External noises
 Broadband connectivity (4-6mb), mobile encoder or
Sat truck?
Some production tips
#CIPRSM#CIPRSM
 Talent
 Brief them  how long, what to wear, what to say,
what questions to avoid, will they wear an ear
piece, do they need an autocue
 Legal
 Release Forms
 Health & Safety risk assessments
 Rights  live & ondemand
Some production tips
#CIPRSM#CIPRSM
 Social media is a digital advocacy platform used to
share information.
 Broadcast has an ability to bring a story to life, as well
as excite, enthuse and engage an audience.
 Combine both tools and remind yourself that you no
longer are as reliant on the professional journalist but
instead can communicate directly with your audience
through a brands own community or with bloggers
who are advocates of your products and services
 The result for PR teams is very powerful and exciting
So in summary
#CIPRSM#CIPRSM
Thank you for attending
Find out more at cipr.co.uk/social-summer
SOCIAL
SUMMER
russ@markettiers4dc.com
020 7253 8888
@russgoldsmith

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Cipr social summer

  • 1. #CIPRSM#CIPRSM Broadcasting live events through social media Russell Goldsmith @markettiers4dc,@russgoldsmith 12th September 2013 SOCIAL SUMMER
  • 2. #CIPRSM#CIPRSM Explore opportunities for brands to stream interactive content in their social channels How to keep your audience engaged with your brand beyond a few minutes of video content ShareThisToo Chapter 11
  • 4. #CIPRSM#CIPRSM Im not paying for theTV License. All people do is sit around a box in the corner of a room not talking to each other. Its anti-social Housemate Id met for the first time on moving in Manchester 1990 IsTV social? Christmas 1990
  • 5. #CIPRSM#CIPRSM 1990 (according toWikipedia) fall of 1990 Tim Berners-Lee created the first web server and the foundation for the World Wide Web
  • 6. #CIPRSM#CIPRSM I didnt even any email The Internet 1990 None of the following
  • 7. #CIPRSM#CIPRSM socialTV now a huge challenge for brands involved in content marketing 2014 - IsTV social?
  • 10. #CIPRSM#CIPRSM So can brands use Social to drive views to their own video content? HeadstreamsTop Social Brands report certainly suggests video helps engage and build a community
  • 15. #CIPRSM#CIPRSM By Q4 2014 他 of viral reach was made up of video content Yet only 23% of posts contained video Twitter is 3x more likely to refer to a video than other content And according to Adobes (US) DigitalVideo Benchmark Report Via @ThePaulSutton & @dirktherabbit
  • 16. #CIPRSM#CIPRSM The Social Games Sir Tim Berners-Lee tweets from Olympics Opening Ceremony Possibly no better example of how people are usingTwitter whilst watching liveTV
  • 17. #CIPRSM#CIPRSM During opening ceremony, @dannyboylefilm grew to 100s of 1000s of followers in a couple of hours only for it to be just a fans feed! Twitter counted 9.66m mentions of the opening ceremony between 8pm GMT to end of the delayed broadcast on NBC in US The Social Games
  • 18. #CIPRSM#CIPRSM #spoileralert Twitter can also be a nightmare for some programmes and the death of Sky+! How many of us intend to watch something after it was broadcast, only to check our social media feed to find someone who has revealed whodunit! Even stars of the shows have ruined the viewing experience for viewers Jessie J fans were furious after she revealed on twitter who she had picked for the semi-final of the first series of The Voice 2hrs before the show aired.
  • 19. #CIPRSM#CIPRSM More videos are being watched online than ever before Social media can drive engagement, particularly in a live environment More important than ever for PR to get involved
  • 20. #CIPRSM#CIPRSM Felix Baumgartners jump for Red Bull watched live by over 8m people globally (myself and son included) However, not all of us have the millions of dollars required to enable a man to jump from 128,100 feet! So how can we engage our communities for a slightly smaller budget Learn toWalk before you Jump
  • 21. #CIPRSM#CIPRSM Google+ Hangouts Live Event Firsts Engaging with Bloggers Ensuring you reach your community Some cheaper opportunities
  • 22. #CIPRSM#CIPRSM Google+ Hangouts On-Air feature means that, with the live feed being broadcast throughYouTube, the stream can be embedded into other social networks too Google+ engagement is growing and there are some great examples of how brands are using hangouts to their advantage Cadburys Social Media & Community Manager Jerry Daykin give it a try and think about a new way of connecting with your consumers and having a chat with them YouTube Live, Google+ & Pinterest http://www.youtube.com/watch?v=6Jt4fIIHn9 k&feature=youtu.be http://www.youtube.com/watch?v=jDhZ3zy kbWs&feature=player_embedded
  • 23. #CIPRSM#CIPRSM Some considerations as still not the perfect tool for broadcast Invest time in pre-production Test every participants connection, lighting before going live Use a running order and ensure you have a producer to avoid people speaking over each other Otherwise the viewing could be painful! Enables spokespeople to join remotely Could become extention of blogger engagement Allow competitions winners or fans to be involved B2B embed a panel discussion between industry leaders from their desks into a discussion thread on LinkedIn YouTube Live, Google+
  • 24. #CIPRSM#CIPRSM 75% executives watch work-related videos on business-related websites at least weekly & more than 52% watch work-related videos onYouTube at least weekly 54% senior executives share work-related videos with colleagues at least weekly 47% post links to work-related videos to networking sites weekly (69% of under 40year olds) LinkedIn Source: Forbes Video in the C-Suite report from 2010
  • 25. #CIPRSM#CIPRSM Some live streaming examples Creating a first
  • 26. #CIPRSM#CIPRSM The Carphone Warehouse First Live Gig Facebooks first ever UK live concert produced for The Carphone Warehouse with Eliza Doolittle from Ronnie Scotts to launch the INQ Cloud Touch smartphone Increase likes on the page by over 10% from 50,000 to over 56,000 in half hour But reaching an audience directly through their newsfeed via your timeline is crucial http://www.youtube.com/watch?v=4iiuiq2ajrI&feature=player_embedded
  • 27. #CIPRSM#CIPRSM Challenge of the Facebook timeline Updates only reach 17% of likes on average (EdgeRank Jan 2012) unless more engaged through comments, likes, and shares How honest are we in PR to give the real stats? To compete with Ad and other agencies we need to be confident in the effectiveness of our content Broadcasting live into the timeline and into the newsfeeds of those who have liked your page improves engagement, enabling them to watch the content without leaving their Facebook page, sharing it with their friends and helping the viral spread. Worth considering support with targeted advertising and promoted tweets It works.. And we can prove it with real metrics and tangible results http://www.youtube.com/watch?v=8fggZUCOpVU
  • 30. #CIPRSM#CIPRSM Why through ads? Streaming from page with just a status update- 20% of 39,171= reach of approx 7,834 9,718,266impressions Reach of 3.5 million unique users within a 2 hour period 14,068 video plays from the ad unit Further 4,621 views organically generated 3,701new fans generated
  • 31. #CIPRSM#CIPRSM Royal Albert Hall First Live Science Lesson Positioned as the first ever schools science lesson to be streamed live into Facebook Partnered with The Times Educational Supplement Included a Live Audience of school kids http://www.youtube.com/watch?feature=player_embedded&v=ERx-- O33a6w
  • 32. #CIPRSM#CIPRSM National Grid First Live Magic Show Reaching students to discuss the serious issue of carbon monoxide poisoning in their rented accommodation. Using magic, as CO is invisible, ran a competition for a student to have their years rent disappear. As part of the campaign, produced the first ever magic show to be streamed live in Facebook featuring Damien OBrien Included a trick with a guest over Skype http://www.youtube.com/watch?feature=player_embe dded&v=s9b8eknnCCQ
  • 33. #CIPRSM#CIPRSM Streaming on Mobile 11.2m mobile video users in UK (262% year on year increase).1 End of 2012, mobiles and tablets made up more than a 村 of BBC iPlayer requests (177% year-on- year increase).2 64% of the 49.5m UK mobile owners now use a smartphone, a statistic set to increase given that in December 2012, 82% of phones acquired were smartphones. 1 Yet 31% of communications professionals still don't expect to view live content via a mobile device. 3 Source: comScore 1. comScore's latest report, UK Digital Future in Focus 2013 2. BBC 3. markettiers4dc 2013 survey
  • 34. #CIPRSM#CIPRSM Bright Grey Engaging with Bloggers Live financial advice clinic with an Independent Financial Advisor and Bright Grey, Managing Director Viewers invited to submit questions surrounding parenting and finances the show was streamed into private Facebook page Bloggers asked to write about their experiences and if they feel more confident about their ability to control their financial situation. Five mummy bloggers then offered a private chef to cook dinner at their home Idea is to give them time to talk about money and finance - using the advice given during the previous show Bloggers to document their experiences of the night on video and blog about it to share with their followers https://www.youtube.com/watch?v=lIuxVM6hCzY&feature=player_embedded
  • 35. #CIPRSM#CIPRSM Who is your audience internal, external, B2B, consumer Where will they view the content home, office, on the move What platform desktop, tablet, mobile What style do you want raw, professional Keeping attention camera angles, video inserts, slides, graphics Engagement- questions, comments, polling Focus on talent or use a presenter to pose questions? Some production tips
  • 36. #CIPRSM#CIPRSM Pre-production is vital Basic scripts Running order Call Sheet who needs to be where and when Sourcing locations if outside broadcasts recce! Access Lighting External noises Broadband connectivity (4-6mb), mobile encoder or Sat truck? Some production tips
  • 37. #CIPRSM#CIPRSM Talent Brief them how long, what to wear, what to say, what questions to avoid, will they wear an ear piece, do they need an autocue Legal Release Forms Health & Safety risk assessments Rights live & ondemand Some production tips
  • 38. #CIPRSM#CIPRSM Social media is a digital advocacy platform used to share information. Broadcast has an ability to bring a story to life, as well as excite, enthuse and engage an audience. Combine both tools and remind yourself that you no longer are as reliant on the professional journalist but instead can communicate directly with your audience through a brands own community or with bloggers who are advocates of your products and services The result for PR teams is very powerful and exciting So in summary
  • 39. #CIPRSM#CIPRSM Thank you for attending Find out more at cipr.co.uk/social-summer SOCIAL SUMMER russ@markettiers4dc.com 020 7253 8888 @russgoldsmith