Clerical Officer Competency Interview
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This document provides tips for competency-based interviews. It explains that interview boards look for candidates who can do the job, have relevant experience, and will fit in based on examples. The board will explore a candidate's answers, probe for more details, and ask questions to determine the outcomes, learning, and how skills could apply to the role. Common questions relate to past experiences and what the candidate would bring to the position. Candidates are advised to prepare examples for competencies, arrive on time, listen carefully, and thank the interviewers at the conclusion.
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- 1. Competency based interview Some tips
- 2. What Interview Boards Looks for: That you : Can do the job Have done something similar Will fit in - and can prove it by examples Have passed all of the competencies
- 3. The interview board is looking for: The Behaviours Skills Knowledge Competence a person needs to be able to perform effectively in the job
- 4. Have your examples ready and include What I did What I learned What did I do differently Have more than one example for each competency
- 5. About you What do you know about the Organisation? What local knowledge/experience do you have? What do you know of the Department & this job? Have you experience of a similar job?
- 6. What are competencies? Interpersonal Skills and Understanding Decision Making and Judgment Organizational Awareness Customer service Planning & organising Communication skills People skills Technical knowledge etc
- 7. What the board will do. EXPLORE your answer PROBE get you to expand OUTCOME what happened LEARNING what did you do differently APPLICATION so what This will determine who gets the job
- 8. Typical questions.. Tell me about a time that How do you plan your day What is the role of the What specifically will you bring to this position. What changes have you made in the last 6 months
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- 10. You and the interview. Your time to SHINE Show by your examples that you have the necessary skills/competencies Remember: Past performance is the only judge of future practice
- 11. Avoid I think I am .. Speaking too fast or too slow Bluffing or taking a stab at the answer Dont interrupt the Interviewer Dont be over familiar (if you know one of the Interview Board)
- 12. Do Engage with the interviewers Be familiar with your CV Clarify a question if you are not sure of it Be brief and concise with your answers Answer the question you were asked Listen carefully to the questions
- 13. To finish. Dont dig a hole At the end of the interview say thank you and leave
- 14. Good luck