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727-485-4733 Deborah Hadden haddendl@yahoo.com
PROFESSIONAL PROFILE
Career Overview: Possess understanding of clinical requirements in an operational healthcare
setting
 Ability to influence others through positive attitude within cultural
change
 Thirty+ years ofclinical experience, 12 years ofhealthcare
informatics (Registered Therapist & MA)
 Adult Learning Technique and Theory
 Excellent communication/relationship skills
 Maintain standards of best practice
 Streamline flowsheet content to drive design
 Comfortable and well versed on workflow with all Providers;
physicians, residents, hospitalists, PA’s (and all clinical staff)
 Responsible for training and implementation of team members on
Electronic Medical Record documentation for over 100 hospital health
systems.
 Supported 200+ Go Lives ,Provider Adoption Coach
Facilitated workflow design sessions with multiple departments to accommodate best
practices, meaningful use and core measures. Assisted Teams in developing, and decisions
surrounding, Start/Stop/Continue practices. Designed and developed curriculum specific to
organization/department needs. Lead design teams ofProviders, nursing, and ancillary
(inpatient and ambulatory) to create PowerPlans and PowerForms.Met with IT personal to
relay and coordinate organization/department specific needs.
Primary Clinical Informaticist/Analyst responsible for facilitating and developing ED
PowerPlans for Sepsis Screening and Sepsis Alert for a 15 facility organization. Plans were
developed over severalmonths of meetings (with the Provider Director and Assistant Director of
ED, the Ed Nursing Director, the ICU/CCU Nursing Director and the ICU/CCU Provider
Director) and approved for organizational use. Responsible for testing and validation of system,
gap analysis, and optimization.
Key Strengths: Capable of re-engineering clinical workflow and driving clinical transformations
within the EMR project.
 Competent with: Message Center,PowerPlans, PowerNote/Dynamic
Doc, MPage, MedRec, EScript; troubleshooting and customizing to
assist physicians
 Cerner Ambulatory,Millennium, Super User/End User Training;
FirstNet, SurgiNet,Anesthesia MPage and documentation,
PowerChart; Inpatient Clinical Documentation, MAR, Message
Center, CPOE, PowerNote/Dynamic Doc, MPage,Dragon,

PowerPlans, Care Compass, PAL, Task List, Registration &
Scheduler, Sorian
 McKesson: Horizon, Paragon; Physician Portal,Horizon Clinicals, End
Use/SuperUser training, Nursing Documentation, Med Rec, EPW, IT
and HIM workflow
CAREER HISTORY
Cerner/Dell Clinical Informaticist/ATE/Trainer
3/16-
 CPOE/PowerNote/DynDoc Provider Support and customization, FirstNet and
PowerChart support and customization, including PowerChart Maternity and Fetal Link
Cerner/HCI Clinical Informaticist/ATE/Trainer
06/30/15-12/30/15
 Cerner Ambulatory and Dragon ATE training/support, Go Live’s, Provider Adoption
Coach, EClipboard
BayCare Clinical Informaticist/ATE/Trainer
05/31/15-06/08/15
Winterhaven, Fl
 McKesson – Cerner conversion
 Provided Go Live support for: Providers in ED, CICU, Step down unit and Oncology
 Assisted in saving favorites, creating auto text and note templates
 Support Nursing and Ancillary in conversion as well
UTMC Educator/Go Live
4/1/15-5/30/15
Knoxville,Tn
 Provider Educator/facilitator for Dragon 360 and Dynamic Doc
 Workflow facilitator
 Created Step by Step Commands for Role specific Providers
CSI Healthcare Clinical Informaticist/Go Live/Trainer
2/2/15-2/9/15
St. Joseph Hospital South, Apollo Beach, Florida
 Go Live Support for the opening of new facility
 ED and Anesthesia Physician Support
 Clinical End User Support
Mad Science Instructor
09/14-

 Classroom and Science Program Management within the school system and community
 Vendor Events/Marketing
KForce Clinical Informaticst/Technical Trainer
04/14-07/14
Jackson Memorial Hospital, Miami, Florida
 Participated in workflow design sessions with multiple departments to accommodate best
practices, meaningful use and core measures
 Testing and validation of system
 Gap Analysis
 Curriculum design and development
 Facilitated Classroom and At the Elbow training of : SuperUsers,Providers, Nursing and
Ancillary ; FirsNet, SurgiNet, and PowerChart (including – Message Center,CPOE,PowerNote,
PNED,Dragon, PowerPlans,MedRec,EScript,Clinical Documentation, IPOC,MAR,
CareAdmin, BMDI,Care Compass, PAL,Task List, SBAR, Core Measure,Registration and
Scheduler
 Reinstructed Providers and staff at 5 large area clinics, emphazing core measuresand
meaningful use guidelines, Orders,PowerNote, EScript, MedRec, Registration, Scheduler,
ClinDoc
 Worked closely with Project Manager, Patient Care,and IT to complete project according
to Project Plan
 Live at 3 facilities, multiple locations and clinics;
 Provided Lighthouse support and Roaming Support
McKesson Clinical Informaticist/Trainer
11/12- 01/14
(multiple organizations)
 Gap Analysis
Ancillary (Paragon,Horizon Physician Portal, MedRec,EPW, Horizon Clinicals)
 Enter service requests, work closely with vendors, and work a service ticket list.
Community Health Systems Clinical Informatist/Analyst/Trainer
02/12 –05/12
(multiple organizations)
 Gap Analysis

Ancillary; Horizon Physician Portal, MedRec,EPW,Horizon Clinicals
 Facilitated communication with Cteam, HIM and IT for MU: presented at weekly meeting with
status updates for project, next steps, and issues
 Identified and trained core facility personnel on User Provisioning and Build: worked directly
with Director of HIM and IT to clean up SIM report prior to provisioning (including team
member /physician credentials and groups}
 User Provisioning,Tab detail/Physician Portal Configuration ,validation of portal enablers
 Assured that HIM director and IT director were comfortable with Physician Portal and prepared
to train End Users
 Responsible for assisting physicians with portal access for remote sessions
 Utilized spreadsheets for build
 Coordinated with Regional director and HIM director to identify and schedule Super User
training
 Communicated any issues to corporate for resolution
 Worked directly with Patient Care on validation for Clinical View
 Enter service requests, work closely with vendors, and work a service ticket list
BayCare, Beacon Project, Cerner Provider Support/Analyst/Trainer
09/11-02/12
(multiple facilities)
 Coordinated with Med Staffing and communicated with all new physicians and residents for
training (web based and at the elbow)
 Worked heavily with ED physicians and PA’s on training and troubleshooting in FirstNet
 Instrumental in developing ED Order Sets in a series ofsessions with the Physician director
and assistant ofthe ED along with the physician director ofCritical Care, nursing director
of ED and Critical Care; and implementing to favorites for all ED physicians.
 Trained Ed providers and residents on Dragon
 Worked closely with physician specialty specifics to customize for individual use
 Extensive communication with HIM regarding physician issueswithin the EMR system and
providing detailed instruction to physician for resolution.
 Enter service requests, work closely with vendors, and work a service ticket list.
 Cerner MAP (Millennium Troubleshooting Application)
Clinical Education Specialist
04/09-09/11
(multiple facilities within BayCare)
 Gap Analysis
Ancillary ; FirsNet, SurgiNet, and PowerChart (including – Message Center,CPOE,PowerNote,
PNED,Dragon,PowerPlans,MedRec,EScript, Clinical Documentation, IPOC,MAR,
CareAdmin, BMDI,PAL, Task List, SBAR, Core Measure

 Facilitated training – Web based and instructor led:Coordinated rosters and scheduling of
classes,trainers and proctors; responsible for assuring training materials were available and up to
date; Maintained classrooms were appropriate to audience
 Utilized Excel for reporting and validation of build
BayCare Home Care, Largo,FL RRT/Education 02/07-04/09
Lincare, Clearwater,FL RRT/Marketing /Education Trainer 11/05-02/07
Presented inservices to Physicians, staff,
patients, and caregivers on
Disease Process,equipment use/care
MPM Primary Care,NPR,FL MA/Education Trainer 01/04 -11/05
Morton Plant Mease Dunedin RRT- PRN 11/99-02/07
Medical Associates ofPinellas,Dunedin, FL
MA/Education Trainer 10/03- 01/04
NewBeginnings OB/GYN, Palm Harbor,FL
Office Manager/MA 08/02 -10/03
EDUCATION
 Cerner Millennium Fundamentals – December 2010
 Proficient in PowerChart,FirstNet,SurgiNet, CPOE, PowerPlans, PNED,
DRAGON, Message Center, MPage, IPOC,CareCompass,SBAR,Core
Measure,MAR & CareAdmin, Ibus
 Adult Learning Technique and Theory
 Eckerd College-BA Org Studies/Management May, 2003
 Tulsa Junior College – Associates Degree in Applied Science, May 1986; RRT/RCP (OJT
1974 – 1986)
 Medical Assistant – OJT
 Oklahoma State University – Pre Med,1974
 Proficient in: WORD,EXCEL, Outlook, PowerPoint, Project

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