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professionals.
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NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Consumer Behaviour
Assignment Marks: 30
Instructions:
 All Questions carry equal marks.
 All Questions are compulsory
 All answers to be explained in not more than 1000 words for question 1 and 2
and for question 3 in not more than 500 words for each subsection. Use
relevant examples, illustrations as far aspossible.
 All answers to be written individually. Discussion and group work is not
advisable.
 Students are free to refer to any books/reference material/website/internet for
attempting theirassignments, but are not allowed to copy the matter as it is
from the source of reference.
 Students should write the assignment in their own words. Copying of
assignments from otherstudents is not allowed.
 Students should follow the following parameter for answering the assignment
questions.
For Theoretical Answer For Numerical Answer
Assessment
Parameter Weightage
Assessment
Parameter Weightage
Introduction
20%
Understanding and
usage of the formula 20%
Concepts and
Application related to
the question 60%
Procedure / Steps
50%
Conclusion
20%
Correct Answer &
Interpretation 30%
June 2021 Examination
1. What is Consumer Personality? Take any 5 consumer personality traits of your
choice and explain how they affect consumer behaviour.
Ans 1.
INTRODUCTION
Consumer behaviour is the study of people, communities, or organizations and all behaviours
related to the acquisition, use, and disposal of products and services and how the consumer's
emotions, perceptions, and expectations influence purchasing decisions. Consumer behaviour
analysis suggests that consumers are business players, and position theory assumes that
consumers play several roles in the marketplace. Consumers play a range of functions in the
decision-making process, ranging from
2. Take an innovative product of your choice. How has it been adopted by consumers?
What is Innovation Adoption? Who are the different adopter categories as per the
Innovation Adoption Curve?
Ans 2.
INTRODUCTION
The foundation and subsequent introduction of a good or service that is either a new or an
improved variation of the already existing goods or services is called product innovation.
Since this definition includes the innovation of goods and services that can still be given a
new shape, and for this reason, this definition of innovation has a broad scope. The product
can be invented in any form like improved quality, better performance, change in shape or
color, or adding new features to an already existing product. There are many examples of the
product innovation that we use in our day-to-
3. In context of Consumer Learning, explain the following behavioural theories:
A. Classical Conditioning
Ans 3a.
INTRODUCTION
Consumer learning is how consumers gather purchasing and consumption information and
experience to adapt to potential actions. Most of the experience is unintentional. However,
some experiences can be intentional as well. To enhance consumer learning or understand
consumer behaviour, there are various theories of which one is Classical Conditioning
Theory which is explained as follows:
CONCEPT AND APPLICATION
B. Instrumental Conditioning
Answer 3b.
INTRODUCTION
An associative learning mechanism in which "reinforcement or punishment" is to alter
behaviour is known as instrumental conditioning. It is also a tool for completing such
learning. It implies consumers learn by trial and error, with some purchasing habits leading to
more desirable results (i.e., rewards) than others.
CONCEPT AND
Dear students, get latest Solved NMIMS assignments and case study help by
professionals.
Mail us at : help.mbaassignments@gmail.com
Call us at : 08263069601

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Consumer behaviour

  • 1. Dear students, get latest Solved NMIMS assignments and case study help by professionals. Mail us at : help.mbaassignments@gmail.com Call us at : 08263069601 NMIMS Global Access School for Continuing Education (NGA-SCE) Course: Consumer Behaviour Assignment Marks: 30 Instructions: All Questions carry equal marks. All Questions are compulsory All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far aspossible. All answers to be written individually. Discussion and group work is not advisable. Students are free to refer to any books/reference material/website/internet for attempting theirassignments, but are not allowed to copy the matter as it is from the source of reference. Students should write the assignment in their own words. Copying of assignments from otherstudents is not allowed. Students should follow the following parameter for answering the assignment questions. For Theoretical Answer For Numerical Answer Assessment Parameter Weightage Assessment Parameter Weightage Introduction 20% Understanding and usage of the formula 20% Concepts and Application related to the question 60% Procedure / Steps 50% Conclusion 20% Correct Answer & Interpretation 30%
  • 2. June 2021 Examination 1. What is Consumer Personality? Take any 5 consumer personality traits of your choice and explain how they affect consumer behaviour. Ans 1. INTRODUCTION Consumer behaviour is the study of people, communities, or organizations and all behaviours related to the acquisition, use, and disposal of products and services and how the consumer's emotions, perceptions, and expectations influence purchasing decisions. Consumer behaviour analysis suggests that consumers are business players, and position theory assumes that consumers play several roles in the marketplace. Consumers play a range of functions in the decision-making process, ranging from 2. Take an innovative product of your choice. How has it been adopted by consumers? What is Innovation Adoption? Who are the different adopter categories as per the Innovation Adoption Curve? Ans 2. INTRODUCTION The foundation and subsequent introduction of a good or service that is either a new or an improved variation of the already existing goods or services is called product innovation. Since this definition includes the innovation of goods and services that can still be given a new shape, and for this reason, this definition of innovation has a broad scope. The product can be invented in any form like improved quality, better performance, change in shape or
  • 3. color, or adding new features to an already existing product. There are many examples of the product innovation that we use in our day-to- 3. In context of Consumer Learning, explain the following behavioural theories: A. Classical Conditioning Ans 3a. INTRODUCTION Consumer learning is how consumers gather purchasing and consumption information and experience to adapt to potential actions. Most of the experience is unintentional. However, some experiences can be intentional as well. To enhance consumer learning or understand consumer behaviour, there are various theories of which one is Classical Conditioning Theory which is explained as follows: CONCEPT AND APPLICATION B. Instrumental Conditioning Answer 3b. INTRODUCTION An associative learning mechanism in which "reinforcement or punishment" is to alter behaviour is known as instrumental conditioning. It is also a tool for completing such learning. It implies consumers learn by trial and error, with some purchasing habits leading to more desirable results (i.e., rewards) than others.
  • 4. CONCEPT AND Dear students, get latest Solved NMIMS assignments and case study help by professionals. Mail us at : help.mbaassignments@gmail.com Call us at : 08263069601