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To whom it may concern,
I am currently in a role as a Front of House Manager and would like the opportunity to
transfer my skills to a new challenge and career.
I am a hard and determined worker with a good sense of humour and I am able to, not
only work well on my own but, also as a team player. I am capable of using my own initiative
but at the same time I am never afraid to ask if I need help. However I am a fast and eager
learner and relish the opportunity to learn new skills. I work well under pressure and I strive
to achieve in all that I do yet I never stop pushing myself to do better and face new
challenges. I have excellent customer service skills and throughout my working life I have
continued to develop those skills further and always go that extra mile for people.
I am a reliable and responsible person and this has been proven through my
promotion to key-holder within the Disney Company at a young age and my quick
progression throughout PGL and my current employer JCA where within only a year I grew
to be a successful and integral part of the management team despite being the youngest person
on the team.
I am an organised individual and have enjoyed co-ordinating and arranging a variety
of events more so now for the staff at my company as well as corporate events for important
delegates within the TUI brand.
I have good knowledge of the Internet, Excel and Microsoft Word as well as excellent
knowledge of PowerPoint. I also have moderate knowledge and understanding of Adobe
Photoshop and am working to gain more knowledge in that area.
I progressed quickly through PGL and was promoted to a managerial role within a
year. Since moving over to JCA I have improved my managerial skills tenfold. I also
improved the department I ran drastically, meeting / exceeding targets every year that I was
there. I also gained good understanding of finance and Profit and Loss costs and worked
alongside the general manager in the monitoring of all departmental budgets and in the
forecasting of targets for my centre and others. I was a firm but fair person with the staff and
feel because of this they all respected me. I also gained my personal alcohol license. In my
current role as Front of House Manager, I have been brought in to drastically change the Front
of house area by minimising spend and waste and increasing sales through improving
suppliers and stock, maintain good stock control, creating social events for the members as
well as overseeing all invoices, ensuring clients pay on time, purchase orders are correct and
signed off, that payroll is correct and overseeing the use of petty cash. I am responsible for
carrying out training for all staff within the front of house and providing them with regular
observation and reviews.
I have a good knowledge of the retail and hospitality industry and have now gained
good experience working in finance through my diploma with AAT and in the work place. I
honestly feel that with my combined knowledge, more training opportunities and my
determined attitude to succeed, I really could be an asset to your company.
I look forward to hearing from you soon.
Yours sincerely,
Kayleigh Hook.

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cover letter - Copy KH

  • 1. To whom it may concern, I am currently in a role as a Front of House Manager and would like the opportunity to transfer my skills to a new challenge and career. I am a hard and determined worker with a good sense of humour and I am able to, not only work well on my own but, also as a team player. I am capable of using my own initiative but at the same time I am never afraid to ask if I need help. However I am a fast and eager learner and relish the opportunity to learn new skills. I work well under pressure and I strive to achieve in all that I do yet I never stop pushing myself to do better and face new challenges. I have excellent customer service skills and throughout my working life I have continued to develop those skills further and always go that extra mile for people. I am a reliable and responsible person and this has been proven through my promotion to key-holder within the Disney Company at a young age and my quick progression throughout PGL and my current employer JCA where within only a year I grew to be a successful and integral part of the management team despite being the youngest person on the team. I am an organised individual and have enjoyed co-ordinating and arranging a variety of events more so now for the staff at my company as well as corporate events for important delegates within the TUI brand. I have good knowledge of the Internet, Excel and Microsoft Word as well as excellent knowledge of PowerPoint. I also have moderate knowledge and understanding of Adobe Photoshop and am working to gain more knowledge in that area. I progressed quickly through PGL and was promoted to a managerial role within a year. Since moving over to JCA I have improved my managerial skills tenfold. I also improved the department I ran drastically, meeting / exceeding targets every year that I was there. I also gained good understanding of finance and Profit and Loss costs and worked alongside the general manager in the monitoring of all departmental budgets and in the forecasting of targets for my centre and others. I was a firm but fair person with the staff and feel because of this they all respected me. I also gained my personal alcohol license. In my current role as Front of House Manager, I have been brought in to drastically change the Front of house area by minimising spend and waste and increasing sales through improving suppliers and stock, maintain good stock control, creating social events for the members as well as overseeing all invoices, ensuring clients pay on time, purchase orders are correct and signed off, that payroll is correct and overseeing the use of petty cash. I am responsible for carrying out training for all staff within the front of house and providing them with regular observation and reviews. I have a good knowledge of the retail and hospitality industry and have now gained good experience working in finance through my diploma with AAT and in the work place. I honestly feel that with my combined knowledge, more training opportunities and my determined attitude to succeed, I really could be an asset to your company. I look forward to hearing from you soon. Yours sincerely, Kayleigh Hook.