![moorey-resume [115004]](https://cdn.slidesharecdn.com/ss_thumbnails/f27323cd-1f67-4646-a8bd-6715791638cf-160202023249-thumbnail.jpg?width=560&fit=bounds)
More Related Content
What's hot (20)
Similar to Cristina Allen Resume (20)
Cristina Allen Resume
- 1. 12/2013 to Current Gilbert, az 02/2008 to 07/2008 Morgan Hill, CA CRISTINA ALLEN Summary Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Motivated and successful at managing customs compliance, inventory control, customer service and transportation logistics. Excellent problem solving and interpersonal skills. Adept at managing multiple projects with ease using expert time management methods. Administrative who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Highlights Microsoft Office proficiency Excel spreadsheets Meticulous attention to detail Self-directed Time management Professional and mature Strong problem solver Report writing Results-oriented Resourceful Dedicated team player Strong interpersonal skills Mail management Meeting planning Schedule management Self-starter Accomplishments Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.Successfully planned and executed corporate meetings, lunches and special events for groups of 10 employees. Provided required weekly,monthly and quarterly reports and client track records. Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Consistently generated additional revenue through skilled sales techniques. Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Assisted in the managing of the company database and verified, edited and modified members' information. Operated computers programmed with accounting software to record, store, and analyze information. Investigated and analyzed client complaints to identify and resolve issues. Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly. Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Experience Administrative Assistant/Food Service/ Workroom Gilbert Schools Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Promoted good behaviors by using the positive reinforcement method. Applied the positive reinforcement method to redirect negative behaviors.Encouraged students to be understanding of and helpful to others. Physically and verbally interacted with students throughout the day to keep them engaged.Communicated effectively with educators from various grade levels. Administered minor first aid to injured students.Applied the positive reinforcement method to redirect negative behaviors. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Receptionist Anaerobe Systems Updated customer accounts and information on a daily basis. Managed incoming and outgoing calls for busy office. Standardized department filing system to increase efficiency. Communicated with customers via phone, email and in 1364 S Sunnyvale, Mesa, AZ 85206 | H: 4807295202 | cristina071105@yahoo.com
- 2. 07/2008 to 12/2011 San Jose, Ca 2016 Tempe, AZ, US 1998 Turlock, CA, US person to obtain payments on outstanding accounts. Maintained the front desk and reception area in a neat and organized fashion. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Received and screened a high volume of internal and external communications, including email and mail. Logistic Coordinator Benchmark Environmental Planned travel arrangements for five executives and staff. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Manged electronic file systems and maintained electronic and paper files.Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms.Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Managed the day-to-day calendar for the company's technicians. Properly routed agreements, contracts and invoices through the signature process. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment. Accurately recorded and reported test results according to established procedures. Developed and maintained positive customer relationships through effective communication. Created detailed reports summarizing data collected in the laboratory for the research and development, regulatory affairs and marketing teams. Scheduled clinical lab technicians to maintain efficient work flow. Successfully managed the activities of four team members in multiple locations. Improved service quality and increased sales by developing a strong knowledge of company's products and services. Provided a high level of product and leadership support to representatives and clients. Effectively communicated with team members to maintain clearly defined expectations. Resolved customer questions, issues and complaints. Implemented a consultative selling approach on all inbound calls. Contacted new and existing customers to discuss how their needs could be met with specific products and services. Quoted prices, credit terms and other bid specifications. Negotiated prices, terms of sales and service agreements. Reviewed new customer orders and requests and manually entered data into a centralized database. Manually created shipments, assigned carriers and dispatched shipments. Forwarded client- related quality and service issues to the appropriate manager for resolution. Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors. Coordinated rush orders and order changes. Built partnerships with local organizations to increase company offerings and improve services. Education Cosmetology License: Cosmetology International Hair Design Cosmetology training,Coursework in Business and Management,Nail Technician training High School Diploma: Dilopma Roselawn High School References Amie Niccolis, Agriculture Teacher Desert Ridge High School Office: (480) 275-9888 (current supervisor) Tammy Farris, Lunch Room Manger South Valley Jr High Office: (480) 213-9788 (former manger) Bryan Buller, Owner Benchmark Environmental Office: (408) 640-6284 (former CEO)
- 3. Catherine Spic Friend Cell: (917) 858-5293