CustomerGauge Experience with H&R Block Canada
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H&R Block is a $3.1 billion tax preparation company headquartered in Kansas City, Missouri. It has operations in the US, Canada, Australia, and India. In Canada, H&R Block has over 1,200 offices and prepared 2.6 million tax returns in fiscal year 2015. Previously, H&R Block Canada's net promoter score (NPS) process involved various vendors and tools, but response rates were low at 4% and reports were difficult to use. After partnering with CustomerGauge, response rates rose to over 20% and NPS was rolled out to field leaders and tax professionals, improving adoption of the program.
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WHATSAPP: +44 (7460) (622730)What PE Teachers and PEX Professionals Have in Common
What PE Teachers and PEX Professionals Have in CommonKaiNexus
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Presented by Shawna Forst, Performance Excellence, Quality & Risk Coordinator at MercyOne Newton Medical Center
What do physical education teachers and performance excellence professionals have in common? More than you think! This session will feature one former P.E. Teacher's perspective on the similarities between coaching kids and leading quality and improvement efforts in the workplace while also sharing how to leverage KaiNexus to support and encourage those endeavors.
In this webinar, you'll learn:
To explore the basic fundamentals of being an effective coach, regardless of field.
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About the Presenter:
Shawna Forst
Shawna is the Performance Excellence Quality & Risk Coordinator and Lean Healthcare Coach at MercyOne Newton Medical Center. Shawna has been a Lean Healthcare facilitator since January 2007 and has two years of experience as a technician in a cardiac unit. Since then, she has had various roles in Healthcare Quality and Safety. Shawna graduated from Simpson College in 2002 with a Bachelor of Arts in Physical Education and a Coaching Endorsement. In 2010, she became a Certified Professional in Healthcare Quality (CPHQ) and received her LEAN Green Belt certification in 2014. She also received her Masters in Business Administration from Western Governors University in 2018. SWOT Analysis: Boutique Consulting Firms in 2025 
SWOT Analysis: Boutique Consulting Firms in 2025 Alexander Simon
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In an era defined by Consulting 5.0, boutique consulting firmspositioned in the Blue Oceanface both unprecedented opportunities and critical challenges.
Their strengths lie in specialization, agility, and client-centricity, making them key players in delivering high-value, tailored insights. However, limited scale, regulatory constraints, and rising AI-driven competition present significant barriers to growth.
This SWOT analysis explores the internal and external forces shaping the future of boutique consultancies. Unlike Black Ocean firms, which grapple with the innovators dilemma, boutiques have the advantage of flexibility and speedbut to fully harness Consulting 5.0, they must form strategic alliances with tech firms, PE-backed networks, and expert collectives.
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Leverage AI & emerging tech to augment consulting services
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As Consulting 5.0 reshapes the industry, boutique consultancies must act now to differentiate themselves and secure their future in a rapidly evolving landscape.
What do you think? Can boutique firms unlock Consulting 5.0 before Black Ocean giants do?Google named Best and Most Influential Healthcare Leaders in Vietnam - Tran Q...
Google named Best and Most Influential Healthcare Leaders in Vietnam - Tran Q...Ignite Capital
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Tran Quoc Bao: Shaping Vietnam's Healthcare Future and Elevating Global Medical Tourism
Dr. Tran Quoc Bao is recognized as one of the most influential healthcare leaders in Vietnam, according to Google AI. Known for his transformative contributions, Dr. Bao has played a pivotal role in revolutionizing the healthcare sector, particularly through his work at Prima Saigon, PwC Consulting, City International Hospital,. His visionary leadership has not only reshaped healthcare delivery in Vietnam but also catapulted the country into the global spotlight for medical tourism.
At the heart of Dr. Baos success lies his ability to foster international partnerships. His collaboration with global entities, including prominent Japanese healthcare organizations like Capital Medica-Sojitz and TMMC Healthcare, has been instrumental in introducing cutting-edge medical technology, knowledge, and training to Vietnam. This partnership focused on improving healthcare quality through research, staff development, and technology transfer, elevating the standard of care in Vietnams hospitals.
Dr. Bao's innovative mindset has also driven the establishment of medical conferences and cross-border initiatives that bring together healthcare leaders from around the world. These efforts have not only enhanced the capabilities of Vietnamese healthcare providers but have also solidified Vietnams growing presence in the international medical community.
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Dr. Baos work has made Vietnam an increasingly sought-after destination for medical tourists seeking world-class treatments in a cost-effective environment. By driving innovation and forging international collaborations, he has helped elevate Vietnams healthcare system, providing a gateway for global patients to experience the best of Vietnamese medical expertise.
Dr. Tran Quoc Baos leadership is reshaping the future of healthcare in Vietnam and driving the countrys ascent as a top player in the global medical tourism market. His influence extends far beyond the borders of Vietnam, helping to position the nation as a leader in healthcare innovation and excellence.2025 CEO Impact Index: Business Transformation Drives Executive Impact
2025 CEO Impact Index: Business Transformation Drives Executive ImpactGolin
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In summary, the traditional playbook for CEO communications has been completely rewritten. While CEOs once balanced business performance with social purpose and personal branding, today's leaders must focus primarily on articulating their business transformation story. Golin's 2025 CEO Impact Index reveals that the most influential CEOs are those who can effectively communicate their transformation vision while navigating complex regulatory environments and combating misinformation.Oleksandr Krakovetskyi: 亞仍磲 亞亠仆亠舒亳于仆亳 仄仂亟亠仍亠亶 亰 仄从于舒仆仆礆 (UA)
Oleksandr Krakovetskyi: 亞仍磲 亞亠仆亠舒亳于仆亳 仄仂亟亠仍亠亶 亰 仄从于舒仆仆礆 (UA)Lviv Startup Club
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Oleksandr Krakovetskyi: 亞仍磲 亞亠仆亠舒亳于仆亳 仄仂亟亠仍亠亶 亰 仄从于舒仆仆礆 (UA)
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The-Leadership-Compass-Navigating-the-Path-to-Success.pptx
The-Leadership-Compass-Navigating-the-Path-to-Success.pptxJasmeet Warraich
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Unlock the potential within your corporate team with our carefully curated collection of motivational quotes designed specifically for managers and leaders. This PowerPoint presentation is a treasure trove of inspiration, offering timeless wisdom and powerful insights from renowned thought leaders, entrepreneurs, and visionaries. Each quote is crafted to ignite the drive, resilience, and visionary thinking essential for steering teams towards success. Perfect for team meetings, leadership training, and personal growth, this presentation is your go-to resource for fostering a culture of motivation and excellence.
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Will-Skill Matrix PowerPoint Template and GuideAurelien Domont, MBA
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The Will-Skill Matrix is an essential framework for managers and consultants aiming to optimize team performance. This model divides employees into four quadrants based on their levels of motivation (Will) and competencies (Skill):
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This PowerPoint presentation is only a small preview of our content. For more details, visit www.domontconsulting.com Your brand might be pushing clients away without you knowing.
Your brand might be pushing clients away without you knowing.Group Buy Seo Tools
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Avoid these personal branding mistakes:
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Branding is more than a logo; its your reputation.
Follow for more branding tips.2025-02 Design thinking presentation.pdf
2025-02 Design thinking presentation.pdfCambridge Product Management Network
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際際滷s presented at the Cambridge Product Management Network meeting, 26 February 2025 BusinessGPT - Privacy first AI Platform.pptx
BusinessGPT - Privacy first AI Platform.pptxAGATSoftware
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Empower users with responsible and secure AI for generating insights from your companys data. Usage control and data protection concerns limit companies from leveraging Generative AI. For customers that dont want to take any risk of using Public AI services. For customers that are willing to use Public AI services but want to manage the risks.
Siddhartha Bank Navigating_Nepals_Financial_Challenges.pptx
Siddhartha Bank Navigating_Nepals_Financial_Challenges.pptxSiddhartha Bank
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This PowerPoint presentation provides an overview of Nepals current financial challenges and highlights how Siddhartha Bank supports individuals and businesses. It covers key issues such as inflation and limited credit access while showcasing the banks solutions, including loan options, savings plans, digital banking services, and customer support. The slides are designed with concise points for clear and effective communication.Ross Chayka: AI in Business: Quo Vadis? (UA)
Ross Chayka: AI in Business: Quo Vadis? (UA)Lviv Startup Club
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Ross Chayka: AI in Business: Quo Vadis? (UA)
Kyiv AI & BigData Day 2025
Website https://aiconf.com.ua/kyiv
Youtube https://www.youtube.com/startuplviv
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21 Best Crypto Wallet in UAE The complete 2025.pdfDubiz
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The cryptocurrency sector worldwide has undergone significant transformation with increasing adoption and acceptance. It is one of the emerging sectors converting cash treasuries into digital currencies. In UAE too, people are heavily being drawn towards investing in cryptocurrencies like Bitcoin. In fact, it is among the top investment opportunities in Dubai in 2025. You can find some of the best crypto wallet in UAE, offering safe and efficient platforms for storing, managing, and even trading digital assets.
However, with such digital transformation comes an increased risk of cyberattacks and scams. This is why, to ensure your investments are completely safe, you must choose a secure and highly reliable crypto wallet in the UAE.Get Lifetime Access to Premium AI Models with AI IntelliKit's One-Time Purchase
Get Lifetime Access to Premium AI Models with AI IntelliKit's One-Time PurchaseSOFTTECHHUB
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Imagine a tool that brings all the top AI models such as ChatGPT 4.0, Claude, Gemini Pro, LLaMA, Midjourney, and many more under one roof. Thats exactly what AI IntelliKit does. Designed to replace expensive subscriptions, this toolbox lets you access premium AI tools from a single, user-friendly dashboard. You no longer need to juggle between multiple platforms or pay recurring fees.
CRED presentation in entrepreneurship management
CRED presentation in entrepreneurship managementkumarka087
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CRED is an Indian fintech platform that primarily rewards users for making timely credit card payments.Buy Verified Revolut Account: Secure & USA-Approved!
Buy Verified Revolut Account: Secure & USA-Approved!pvaexpress
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In todays digital world, financial transactions are shifting towards seamless, secure, and user-friendly platforms. Among these, Revolut stands out as one of the most innovative financial technology solutions, offering users a robust and versatile digital banking experience. Whether for personal finance management or business transactions, having a fully verified account ensures access to all premium features, heightened security, and regulatory compliance.
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- 1. H&R 油Block 油Canada 油 油 油 油 油 油 油 CustomerGauge 油Experience 油 油 Joseph 油Bartling 油 8Oct2015 油
- 2. ≒ H&R 油Block 油(HRB) 油is 油a 油$3.1 油billion 油(USD) 油 corpora:on 油headquartered 油in 油Kansas 油City, 油MO 油 USA 油 油 ≒ HRB 油is 油in 油the 油Tax 油Prepara:on 油business 油 油 ≒ HRB 油has 油opera:ons 油in: 油 端錫 US 油 端錫 Canada 油 端錫 Australia 油 端錫 India 油 油 ≒ HRB 油is 油a 油member 油of 油the 油S&P 油500 油composite 油 index 油 H&R 油Block 油Background 油 油
- 3. 油 ≒ 1,200 油O鍖ces 油across 油the 油country 油 端錫 Canada 油is 油the 油2nd 油largest 油country 油by 油land 油area. 油 端錫 O鍖cially 油a 油bilingual 油country 油(English 油and 油French) 油 油 ≒ 2.6 油Million 油tax 油returns 油in 油Fiscal 油2015 油 ≒ Extremely 油 油Seasonal 油Business 油 HRB 油Canada 油Background 油 油
- 4. High 油Level 油support 油from 油our 油global 油CEO 油 HRB 油and 油NPS 油 油
- 5. ≒ Prior 油to 油CustomerGauge 油the 油process 油comprised 油 a 油combina:on 油of 油vendors 油and 油internal 油 applica:ons. 油 User 油must 油scroll 油to 油 the 油right 油to 油get 油 scores 油5-足10 油 HRB 油and 油NPS 油 油
- 6. 油 HRB 油Canada 油Background 油 油 English 油speaking 油Canada 油and 油Quebec 油storefronts 油
- 7. ≒ The 油reports 油were 油sta:c, 油di鍖cult 油to 油read 油and 油 understand 油and 油thus 油not 油o[en 油used 油 油 油 油 油 油 油 油 油 ≒ There 油was 油a 油4% 油client 油response 油rate 油to 油the 油 survey 油 油 ≒ The 油low 油response 油rate 油and 油di鍖culty 油of 油use 油 resulted 油in 油poor 油adop:on 油by 油the 油organiza:on 油 Week Week of 20-APR-11 to 26-APR-11 Week of 13-APR-11 to 19-APR-11 Office Nationa l NPS National NPS - FT District NPS District NPS - FT Office NPS Office NPS - FT National NPS National NPS - FT District NPS District NPS - FT Office NPS Office NPS - FT 50001 34.36% 25.00% 25.23% 22.00% 28.57% 23.57% 39.32% 27.00% 31.88% 30.00% 38.57% 23.57% 50002 34.36% 25.00% 25.23% 22.00% 33.33% 21.44% 39.32% 27.00% 31.88% 30.00% 43.33% 21.44% 50003 34.36% 25.00% 25.23% 22.00% 40.00% .25% 39.32% 27.00% 31.88% 30.00% 40.00% 41.25% 50004 34.36% 25.00% 25.23% 22.00% 41.94% 45.00% 39.32% 27.00% 31.88% 30.00% 41.94% 45.00% 50005 34.36% 25.00% 25.23% 22.00% -3.03% -16.97% 39.32% 27.00% 31.88% 30.00% 12.00% 2.00% HRB 油and 油NPS 油 油
- 8. ≒ A 油new 油NPS 油process 油was 油mandated 油by 油our 油President 油of 油 Canadian 油Opera:ons 油 油Rick 油Brown 油 油 ≒ A[er 油partnering 油with 油CustomerGauge: 油 油 端錫 The 油response 油rate 油rose 油to 油over 油20% 油 油 端錫 NPS 油was 油embraced 油by 油the 油organiza:on 油 油 The 油tool 油was 油rolled 油down 油to 油the 油o鍖ce 油level. 油 油 NPS 油metrics 油were 油placed 油in 油鍖eld 油leaders 油performance 油 objec:ves 油 油 Every 油Tax 油Professional 油(> 油10,000) 油has 油access 油to 油their 油 verba:ms. 油 油 油 HRB 油and 油NPS 油 油
- 9. ≒ So 油Far 油in 油TaxYear 油2015 油we 油have 油: 油 油 端錫 Uploaded 油1.6 油million 油e-足mails 油 油 端錫 Delivered 油700K 油e-足mails 油 油 油 端錫 Had 油138K 油completed 油surveys 油 油 端錫 Collected 油115K 油comments 油 油 油 HRB 油and 油NPS 油 油
- 10. HRB 油and 油NPS 油-足-足 油Scorecard 油 油 O鍖ce 油Level 油 Dashboard 油 油
- 11. ≒ Use 油the 油CustomerGauge 油system 油for 油Marke:ng: 油 油 端錫 Promoters 油and 油Passives 油will 油receive 油a 油thank 油you 油message 油from 油 CustomerGauge 油with 油a 油unique 油coupon 油code 油to 油pass 油to 油pass 油 along 油to 油new 油HRB 油Canada 油clients. 油 油 When 油the 油coupon 油code 油is 油used 油the 油referrer 油(Sender) 油will 油receive 油 油 a 油cash 油payment 油via 油Interac 油 油transfer. 油 油 The 油referee 油(Friend) 油will 油receive 油dollars 油o鍖 油tax 油prepara:on 油 油 Fiscal 油Year 油2016 油Plans 油 油