![NADIA GRACE MANUELLA AMANGOUA Epse
TIA
20 BP 06 ABIDJAN 06
MOBIL; 07383051; 07305145; 05037399; Email
tnadiagrace@yahoo.com/gracenadia1@gmail.com
Personal Profile
I am an enthusiastic very conscientious and organized young lady, who enjoys being part of
work as well as leading a successful and productive team. I am quick to grasp new ideas and
concepts and to develop innovative and creative solution to problems. I am able to work well
on my own initiatives and can demonstrate a high levels of motivation required to meet
tightest of deadlines. I am proactive individual with logical approach to challenges; even under
significant pressure, I possess a strong ability to perform effectively.
Career Objective
I am looking to build a career in a challenging administration .I am keep to achieve further
professional development.
Education &Qualifications
2007-2010 WISCONSIN UNIVRSITY COLLEGE, Accra- Ghana
Bachelor Administration in Banking and finance
Project Work: Electronic banking services: It impact on banks profitability and customers
Satisfaction (A Case study on Ecobank Ghana Limited)
2006-2007 Alliance Fran巽aise(EnglishCourse)
2003- 2006 Lyc辿e de Jeunes Filles Bingerville, IvoryCoast
Baccalaur辿atScientifique[c] ALevel
1999-2002 Pensionnat Priv辿e Des Filles DAnyama
Brevet DEtude Du Premier Cycle O Level](https://image.slidesharecdn.com/debc34bc-73bb-46b5-b83c-017cc6fe46f7-160913100037/85/CV-REVISE-ENGLISH-1-320.jpg)
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- 1. NADIA GRACE MANUELLA AMANGOUA Epse TIA 20 BP 06 ABIDJAN 06 MOBIL; 07383051; 07305145; 05037399; Email tnadiagrace@yahoo.com/gracenadia1@gmail.com Personal Profile I am an enthusiastic very conscientious and organized young lady, who enjoys being part of work as well as leading a successful and productive team. I am quick to grasp new ideas and concepts and to develop innovative and creative solution to problems. I am able to work well on my own initiatives and can demonstrate a high levels of motivation required to meet tightest of deadlines. I am proactive individual with logical approach to challenges; even under significant pressure, I possess a strong ability to perform effectively. Career Objective I am looking to build a career in a challenging administration .I am keep to achieve further professional development. Education &Qualifications 2007-2010 WISCONSIN UNIVRSITY COLLEGE, Accra- Ghana Bachelor Administration in Banking and finance Project Work: Electronic banking services: It impact on banks profitability and customers Satisfaction (A Case study on Ecobank Ghana Limited) 2006-2007 Alliance Fran巽aise(EnglishCourse) 2003- 2006 Lyc辿e de Jeunes Filles Bingerville, IvoryCoast Baccalaur辿atScientifique[c] ALevel 1999-2002 Pensionnat Priv辿e Des Filles DAnyama Brevet DEtude Du Premier Cycle O Level
- 2. Relevant InternshipExperience November2015-March2016 ECOBANKCote D IVOIRE Agent Retail /OPS Paying Current, savings account holders and third party cheques Receiving deposits and processing other banks instruments Accurate posting to customer accounts Remittances Money Gram, Western Union, Ria, Rapid Transfer, Orange Money, Wari, Visa booking fees. CIE and SODECI collections Paying and receiving of foreign currency transactions, Daily balancing and preparation of teller proof and serve as back-up to the Teller Captain Ensure security and control consciousness as well as fraud free processing Posting Becao transaction Salary processing Forex conversion and Investment advisory services Balancing all Clearing, Sundry and Transit accounts November 2014 October 2015 AFRIKELITE CONSTRUCTION Assistant Treasurer Integration of banks writes files in the daily cash management software' Accounting for bank balances movements' Research Market Financing from banks' Ensuring daily liquidity - End of day clearing and reconciliation - Relationship management with the central/commercial banks
- 3. - Filling the periodic minimum reserve in the Central Banks August 2013 toAugust 2014 Ecobank Cote D Ivoire Assistant at the Corporate Bank Department My duties were such as: Accurately processing customer service requests, resolving service issues and sales requests, profiling customers to identify needs and new sales opportunities and managing a portfolio of customers. *Providing customers with excellent service and building a rapport with customers that generates customer loyalty *Owning customer error resolution and complex service requests, managing customer issues until they are resolved to the customer's satisfaction *Providing sales assistance to walk in clients and deepening sales interaction with customers by utilizing the fundamentals of the sales process, including profiling customers to determine financial needs and recommending appropriate products and services to meet those needs *Managing a book of clients, with emphasis on retaining relationships with customers within the portfolio *Proactively promoting use and acceptance of the delivery service that meets the needs of the customer, including alternative delivery services and ancillary bank services. Ensure compliance with operational, security and audit procedures, preventing fraud and protecting customer assets *Liaising with the Centralized Data Centre for prompt account opening of all account applications.
- 4. May December 2012 CLICKGLOBAL LIMITED ACCRA-GHANA Ensure that the Cost Allocation methodologies are consistently applied and costs are collated accurately for each cost centre Review processed invoices for accuracy and completeness Handle the month end accruals and amortizations Ensure all cost commitments advised are accrued for Process staff salary and payroll deductions Act as Responsible person for the Reconciliation desk Ensure Finance Operations documents are kept in a secured environment Ensure retrieval is made easy. Prepare periodic financial reports for management, Regulatory Bodies and Shareholders August- October 2010Bank for Financing Agriculture Preparation of monthly accounts Maintaining accurate and up to date financial records of all transactions Effective management of working capital ensuring receivables are collected on time Review processed invoices for accuracy and completeness Handle the month end accruals and amortizations Ensure all cost commitments advised are accrued for Act as Responsible person for the Reconciliation desk
- 5. August- October 2009Bank for Financing Agriculture Assistant at the financial and accounting department, and also at the reception I have been trained to work at the reception of and bank. Here I have been trained to receive calls from national and international customers to transmit them to the staff and also receive letters from customers to the human resource Management I was faced by customers who want to open their personal account with us. As an assistant at the financing department my daily tasks was to make a record on different customers account, credited the customersAccount depending on the activities on it .I had been trained to close account for the same customers who ask for, I have also the compensation on daily task of the bank. June- July2009 PATCHI- ACCRA SHOP Assistant at the account department I have been trained on recording all the daily payment and also close the account for the day. March2009 Training Theme: School of Development Economic and social March2008 Training Theme: Cooperation Executive Management Training Program (CeMTP) Course Attended Mars 2009School of Development Economic Social Mars 2008Cooperation Executive Management Training Program CeMTP Additional Skills Fluent in oral /written English Fluent in oral /written French Basic in oral /written in German Highly proficient in Ms Office, internet /Email using Good in interpersonal relation, a strong team player, sound mind with pleasant disposition Good time management skills, fast in learning new ideas, open minded and creative.
- 6. Interest &Activities Reading, cooking, travelling, visiting, listening to music with people Reference Eby Celestin GuedeSauretHerve Headof financingDepartment financial controller BP 102 PostEntreprise AbidjanCI BP 102 PostEntreprise AbidjanCI +22508082355; +225048171 +22540344334 Cl-eby@yahoo.fr Danielguede@rochetemail.com ZuberuSalifu Irma Sahour Departmentof BA Financial Controller WisconsinUniversityCollege,Accra-Ghana Patchi ACCRA-GHANA +233244430680 +233249106254 zuberusalifu@yahoo.com imane78@hotmail.com Judith Aseidu Ousmane Sidibe Managing Directorof Click Global Limited Head PublicSectorBanking +233244020802; +2330302211267 +22507872797; +22520319215 Judith@clickglobal.com osibide@ecobank.com OuattaraSylvestre CoulibalyBamory HeadMultinational Corporate Head Retail Operation +22520319279; +22507200069 +22808224117 Syouattara@ecobank.com bcoulibaly@ecobank.com