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Bassem Mokhtar Kamel Khalil
Personal Information:
Birth date: November 1973
Marital status:Married +2
Military status:Exempted
Address:Ebn Hany El-Andalousi street, Building #16, Nasr City, Cairo.
Mobile: +20 12 2211 7672
Email: bassem.mokhtar@nokia.com
Education:
Bachelor of: Telecommunications & Electronics Engineering
Graduation Year: 1996
Written and Spoken languages:English (Fluent), French (Basic), Arabic (Mother tongue).
Latest Job: Commercial War Room Strategy Team – Commercial Management for EMEA region.
Employment History: Employed in Nokia (formerly Alcatel Lucent) since graduation (1996) till today.
Job Responsibilities & Tasks:
o Commercial Strategy for Mobile Networks (Q1 YR2016 till Today);
Main Responsibilities & Tasks (not limited to):
 Provide overall commercial strategy support for key MN (Mobile Networks) deals (incl. Top
7 customers)
 Provides guidance on Pricing Model Analysis, Value Based Sales Argumentation, Commercial
Strategy and Bidding Tactics for Regional War Rooms, market pricing and sales organization
 Support for Commercial Management ramp-up in other Business Groups, including
Commercial War Room.
 Facilitates data exchange & alignment between BG War Rooms
 Prepare trend analysis and analyze impacts of commercial strategies and interfaces with CM
Product teams
 Defines and maintains the business relevance of the global benchmarking and life time
value database specific to product, customer & market
 Provide quarterly updates to all Business Group Leadership Teams and key CFO forums
o Corporate Offer Controller for Wireless Business Group within META region
(YR2014 till Q1 YR2016);
 Actively participate in the key milestones of the opportunity life cycle process (opportunity
qualification, offer strategy, offer and contract approval) for the complex & challenging
offers he/she will be in charge of, including the ones that are likely to be escalated to the
Wireless and MC Deal Review Panel for approval.
 Drive the preparation of the risk assessment position statements to be used at offer and
contract approval meetings.
 Build and review the consolidated IPIS and Cash-Flow Statement
 Provide guidance to the sales and pre-sales teams when appropriate during the various
stages of the opportunity life cycle process (opportunity qualification, offer strategy, offer
and contract approval) to optimise risk & reward balance of the pursued business
opportunities.
 Actively participates in critical project reviews to benefit from the lessons learnt and
improve relevance of risk assessment accordingly.

 Contribute to the evolution of and effective implementation of all relevant policies &
associated processes.
o Learning & Accreditation (YR2006 till YR2014);
Global Capability Manager (Q1 YR2013 till Q4 YR2014)
EMEA Regional Delivery Manager for IP (Q3 YR2011 to Q4 YR2012)
MEA Training Program Manager (Q1 YR2008 to Q2 YR2011)
Senior Technical Instructor (Q1 YR2006 to Q4 YR2007)
 Analyze the operational capability and capacity of the global training delivery instructors
team with respect to demand forecast and available/planned skills and identify
enablement/development needs.
 Analyze the operating metrics to identify efficiency improvements, select and implement
the tools to be used by global delivery team that assist with processes execution.
 Contribute with the University Quality team in updating the processes and metrics.
 Build IP skills matrix with respect to demand forecast, monitor FTE resources’ status (Full
Time Equivalent), and dynamically plan to backup critical skills & recover on raised gaps.
 Coach Training Delivery Managers, monitoring our responses to training requests.
 Prioritize on different clients to fulfill most convenience on training schedules.
 Respond on corrective actions requested on IP courses in the EMEA region.
 Prepare & consolidate monthly, quarterly, semiyearly & yearly activity reports comprising
activities & gaps and recommendations on preventive & corrective action plans.
 Cross regional & cross functional coordination and with other domains & regions.
 Report on utilization and budget, IP Training budget worth 2 M€ for EMEA region.
 Contribute to set up the training project organization and to elaborate the Training
Program Management Plan
 Ensure the consistency of Alcatel-Lucent commitments from the training proposals to the
contracts (delivery list, planning and milestones, phasing, pricing and payment terms,
penalties and legal terms).
 Analyze customer training needs, ensures training program(s) meets company and
customer objectives.
 Manage IP Technical Instructors’ SME/Senior/Junior team on all aspects & requirements,
and elaborate with them the action plans, corrective actions and development plans.
 Adequate study of the market in terms of customer priorities and adopted contracts, and
forecast the training requirements accordingly in conjunction to having a regional detailed
and updated database for all the resources’ skills & availabilities versus needed trainings,
in coordination with the Sales teams to ensure full awareness about the new contracts
and the newly introduced customers.
 Converge and organize all the relevant technical, administrative and financial information
in order to come up with a training program that fulfills the customer requests and
intentions to satisfy all requests for trainings that are received from different customers.
 Deep understanding of Alcatel-Lucent University directions, objectives, targets, policies
and processes in order to perform all the job tasks achieving these criteria and in
conjunction with them.
 Propose and negotiate the training programs after optimizing the available resources
together with the customer requirements reaching convenient customer approval.
 Report to the top management all the plans, as well as the performed and foreseen
actions, introducing new innovation plans for development of both technical and
administrative properties and resources.
 Follow-up with the training program actors during all the training program phases and
assuring that the program fulfillment is being implemented as planned.
 Prepare CAPEX requirements, submit their details on the relevant tools, follow up their
approvals and proceed with their ordering.

 Deliver Classroom & Virtual Technical Training and get enabled and certified for
pedagogical, language and technical skills.
o MOBINIL Project – Egypt (Q2 - Q4 YR2005)
 Wireless & Wireless Transmission Technical Support Engineer; supporting the
field engineers in field operations, migration, integration and troubleshooting.
 Lead Network Management System project team; responsible to implement the
1353 Network Management for Microwave equipment at Mobinil Network.
 Quality Audit team leader; providing consolidated quality reports based on site
audits by the team members and provide preventive & corrective action plans.
o Qtel Project – Qatar (Q3 YR2002 - Q1 YR2005)
 Deployment Manager; managing the network integration team and site
acceptance, leading the migration & upgrade and indoor solutions projects.
 Deployment Senior Engineer; supervising network integration engineers and
migration/upgrade projects.
 Wireless Technical Support Engineer; supporting junior engineers on site,
troubleshooting on wireless network problems, faulty sites and technical conflicts.
 Wireless Network Integration Senior Field Engineer; performing onsite
acceptance, network upgrade, migration, site expansions and troubleshooting.
o Vodacom Project – Congo, Kinshasa (Q2 YR2002)
 Wireless Senior Field Engineer; responsible for site acceptance with the
customer, clearance of raised comments and troubleshooting technical issues.
o MOBINIL Project – Egypt (Q1 YR1998 – Q1 YR2002)
 Wireless Transmission Technical Support Engineer; supporting network
integrations for Microwave equipment, coaching new and junior engineers during
site commissioning and configuration.
 Wireless Transmission Senior Field Engineer; leading the team doing onsite
installation & commissioning in Mobinil Network for Microwave equipment.
o Al-MADAR Project – Libya (Q4 YR1997)
 Wireless Technical Support Engineer
o ARENTO Project – Egypt (Q2 - Q3 YR1997)
 Wireless Field Engineer
Technical Training delivery missions abroad in:
o NOC (North Oil Company) – Istanbul, Turkey (29 Jan - 2 Feb 2006)
o OMANTEL – Muscat, Oman (11 – 15 Mar 2006)
o PAKTEL – Islamabad, Pakistan (27 - 31 Mar 2006)
o APL – Islamabad, Pakistan (3 - 7 Apr 2006)
o MOBILINK – Islamabad, Pakistan (10 - 14 Apr 2006)
o PAKTEL – Islamabad, Pakistan (22 - 26 May 2006)
o PAKTEL – Islamabad, Pakistan (29 May - 2 Jun 2006)
o PAKTEL – Islamabad, Pakistan (5 - 9 Jun 2006)
o SPACETEL – Sanaa, Yemen (30 Jun - 4 Jul 2006)
o ROSHAN – Kabul, Afghanistan (12 - 17 Sept 2006)
o OMANTEL – Muscat, Oman (11 - 24 Nov 2006)
o DHIRAAGU – Male, Maldives, (13 - 17 Jan 2007)
o MOBILINK – Islamabad, Pakistan (29 Jan - 9 Feb 2007)
o ALU Turkey, Istanbul, (2 - 6 Jul 2007)

o ALU Turkey, Istanbul, (30 Jul - 3 Aug 2007)
o CELTEL – Kenya, Nairobi, Kenya (17 - 28 Sep 2007)
o CM-PAK – Islamabad, Pakistan (1 - 05 Oct 2007)
o CM-PAK – Islamabad, Pakistan (8 - 12 Oct 2007)
o ORASCOM – Algeria, Alger (18 - 22 Nov 2007)
o JCCTV – Qatar, Doha (2 - 6 Dec 2007)
o WANA – Morocco, Casablanca (9 Jun - 18 Jul 2008)
o PDO (Petroleum Development of Oman) – Oman, Muscat (4 - 22 Aug 2008)
o LTT (Libya Telecom & Technology) – Libya, Benghazi (17 - 21 May 2009)
o ZESCO – South Africa, Cape Town (31 May – 4 Jun 2010)
Technical attended Courses (Classroom mode)*:
- Pricing Intervention Methods at Espoo, FINLAND
- GSM Fundamentals & Technology at Velizy, FRANCE
- 9470LX Operations & Maintenance at Velizy, FRANCE
- SDH Fundamentals & 16x0 O&M at ALUniv Cairo, EGYPT
- Transcoder, MFS & OMC-R Operation at ALUniv Cairo, EGYPT
Certification of Technical Instructor at Alcatel Colombes, FRANCE
- 9500 MXC Train the Trainer workshop at Vimercate, ITALY
- 1511 & 1515 Train the Trainer workshop at Antwerp, BELGIUM
- 9500 MPR Train the Trainer workshop at Vimercate, ITALY
Non -Technical attended Courses (Classroom mode)*:
- Managing Crucial Conversations (by INSIGHT Management Training)
- Negotiation Skills (by The AMERICAN UNIVERSITY in Cairo)
- Motivating Your People (by The AMERICAN UNIVERSITY in Cairo)
- Effective Time Management (by INSIGHT Management Training)
- Instructional Techniques for successfully running a training course (by
Alcatel-Lucent University consultant)
- MS Excel 2007 Basic & Advanced (by New Horizon)
- MS Project 2007 Basic & Advanced (by New Horizon)
- Photoshop CS4 Extended Level 1 & 2 (by New Horizon)
- TOEIC Exam (score: 820 by AMIDEAST)
Work Experience before Job acquisition*:
o Alcatel Business systems, Egypt – 1996.
 Installation and commissioning engineer, supervising of installation of Alcatel PABX 4300 M&L.
o ABB, Switzerland – 1995.
 Factory testing engineer.
o ABB in Switzerland & Alcatel CIT in France – 1994.
 On-Job-Training in ABB, on ETL equipment used for transferring FAX and DATA over high
voltage power lines.
 On-Job-Training in Alcatel CIT, Velizy, on Minitel equipment used for transparent data services
all around France including electronic boards CAD and modification standards and tests.
o Sulzer Brothers Ltd., Switzerland – 1993.

 On-Job-Training on CAD using HP drawing consoles used with free hand connected pen as
well as Mechanical drawings.
o Sulzer Brothers Ltd., Switzerland – 1992.
 On-Job-Training in the mechanical workshop including Gas Turbines and heavy machinery
industry.
*Certificates are available upon request.

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CV_Bassem Mokhtar v1

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