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DaleMDarlingResume-20160908
- 1. Dale M. Darling IT Professional Systems Engineer / Systems Administrator / Database Administrator (DBA) (207) 329-9348 9 Memory Lane dale.darling@live.com Windham, ME 04062 Professional Highlights • Extremely motivated and passionate Systems Operations Manager with more than 20 years of combined experience in providing operations leadership and IT support. • Trustworthy candidate actively seeking a challenging role as a DBA, Systems Administrator, or Network Administrator with a dynamic and progressive industry leader. • Exceptional communication and interpersonal skills for seamlessly working with clients, staff members, and other professionals. • Key abilities in leadership, project management, analysis, planning, technical documentation, communication, interpersonal relations, business development, organization and training. • Effectively contributes towards organizational achievement, thrives in demanding environments, and professionally deals with increased challenges and responsibilities. ♦ Systems/Network Administration/DBA ♦ Efficient in Organization & Multitasking ♦ Adept in Change Management ♦ Task & Detail-Oriented Team Builder ♦ Skillful in IT Planning & Execution ♦ Resourceful & Creative Problem Solver Professional Experience Common Census, Inc. Oct 2000 – April 2016 Systems Operation Manager (July 2006 – April 2016) Senior Systems Administrator (Nov 2004 – June 2006) Plan Design Services (Aug 2003 – Oct 2004) Systems Administrator (Oct 2000 – July 2003) Westbrook, ME • Designed, deployed, and maintained a SAN Based Active/Active Database Cluster; Clustered Microsoft SQL Server (versions: 2014/2016) in production. • Organized, created, and deployed 2 EMC Storage Area Networks and Windows Storage Servers for production SQL Clustered/High Availability Web resources. • Responsible for the administration and maintenance of production and development SQL servers to improve performance, troubleshoot and perform regular maintenance using original T-SQL scripts, SQL Jobs, performance monitor (SQL counters) and third party utilities. Also, developed scripts and jobs for attended and unattended deployment of database object changes, along with other routine maintenance, coordinated with the Development team. • Designed, deployed, upgraded and maintained Exchange Server 2010 for multiple domains. Also, experience testing and migrating from Exchange Server 2007. Exposed to a variety of Exchange Server failure modes and successful repairs using well-tended backups. • Migrated company Domain and email from an on-site Exchange server to Office 365. Also, migrated all local file resources to OneDrive for ease of use by all traveling, in-office or remotely working employees. All 7+ years of company email was moved from Exchange to the cloud and DNS configured per Office 365 requirements for email and website functionality. • Designed, built and grew an AD domain dedicated to Microsoft Terminal Services users. Terminal Servers were built with redundancy in mind using Microsoft Cluster Services and Network Load Balancing. • Experience installing and using Redmine Project Management, Ruby, Rails, PostgreSQL, Spiceworks Helpdesk and Network Monitoring/Inventory and DotNetNuke, all in a production environment. • Managed over 200 users across multiple AD domains.
- 2. • Responsible for the security of a large volume of highly sensitive data consisting of employee census information, including social security numbers, dates of birth, names and addresses; constant handling of such data during the import/export process, backups, restores and troubleshooting. • Implemented SonicWALL NSA High Availability for the data center and WAN Failover for the company office; monitored security compliance according to policies. • Engineered connectivity between 3 sites using SonicWALL NSA series firewalls Enhanced OS and site-to-site VPN, including VPN to Microsoft Azure; prepared and maintained systems documentation. • Assumed responsibility for designing and deploying a high availability web server solution using IIS and Application Request Routing with Network Load Balancing. • Designed and handled the deployment and management of VMWare for client-facing servers; transitioned from VMWare to Hyper-V for all production and development services. • Developed and deployed a multi-site DNS/HTTP solution for redundancy and accessibility using Microsoft Azure; served as technical and communications liaison. • Managed company email services with Microsoft Exchange Server and Dell SonicWALL Comprehensive Anti-Spam Service; provided orientation and continued support to staff. • Wrote stored procedures to run daily that scan for changes and then store any changed data fields for use by another process to generates reports. • Created Crystal Reports templates and SQL views for use on the desktop and web to pull change table data. • Coordinated the transition, and performed the hands-on punch down and configuration, from an IVX 128 Plus phone system to Nortel BCM50, which included remote VoIP users; provided escalated technical assistance. Later, added a second office wing, 4x12 module and 25-pair for two 66 blocks. • Owned the deployment and management of Windows Server Updates Services for 2 sites (data center and main office) including 35 workstations and 30 servers. • Introduced imaging to clone and deploy ready-to-ship company software solutions for a fleet of 350 laptops. • Trusted Off-Site Trainer for critical clients on proprietary software (CA, FL, OH). • Extensive experience working with, exporting and importing insurance enrollment and census data to and from carriers’ unique systems. • Responsible for answering Helpdesk questions and support queries from internal and external clients, on a rotating basis. • Worked closely with clients to build benefit rules in software for employee enrollment via laptop and web-based deployments. Portland Pirates Primary Game Camera Operator Oct 2011 – May 2016 Portland, ME • Primary responsibility was to film the entire game and provide game media to the AHL and both team’s coaches. • Collaborate with the Game Ops Director, production director and other team members to deliver the in-house video production to the video boards. • In collaboration with the Time Warner Cable studio in South Portland, produce a LIVE Game feed for broadcast on TWC Community TV. Includes live opening/closing and interviews from the press box. • Provide a mixed video feed to AHL Live (Neulion) for real-time streaming of the game. • Maintain, set up and strike all production equipment, including: camera, VTR, switcher, intercom (including full-duplex wireless belt packs), ambient mics and press box audio/video feeds for home and visiting video coaches and play-by-play callers. Time Warner Cable Camera Operator Feb 2009 – Feb 2014 South Portland/Portland, ME • Camera Operator for high school football, on-location from York to Portland, Maine. • Hero Cam Op for the multi-day live broadcast of the annual Maine Principals’ Association Basketball Tournament games played in Portland at the Cross Insurance Arena (formerly known as the Cumberland County Civic Center). MPBN Camera Operator Feb 2015 – Feb 2016 Portland, ME • Camera Operator for the 2015 and 2016 live broadcast of the annual Maine Principals’ Association Basketball Tournament games played in Portland at the Cross Insurance Arena (formerly known as the Cumberland County Civic Center).
- 3. Cross Insurance Arena Camera Operator Oct 2015 – Oct 2015 Portland, ME • Camera Operator for the 2015 Ice Breaker College Hockey Tournament (4 games over 2 days). • Provide primary camera game video for all teams and other interests. Oxford Networks IT Support/Web designer. Aug 2000 – Oct 2000 Buckfield, ME • Provided assistance during the company transition of Digilogic Systems to Oxford Networks; ensured strict compliance to organizational policies and procedures. Digilogic Systems July 1996 – Aug 2000 Founder / IT Architect / VBS, ASP and T-SQL Programmer / PC and Mac Sales and Service Portland, ME • Developed and executed a business plan to sell and service computer hardware. • Responsible for managing a team of five employees to maximize client success. • Built long-term relationships with supply vendors and clients to maximize revenue and sustain business longevity. • Engineered and built the infrastructure to provide Web hosting, email and indexing services to over 100 clients, including LIVE radio streaming and ecommerce. Technical Skills SAN • Active Directory  Azure  DBA  NAT  WAN  DNS  MS SQL Clusters (versions: 2000 to 2008) High Availability  Failover  Hyper-V  VMWare  Exchange Setup & Administration (5.5 to 2013)  Windows Storage Server  Windows 7 Server (NT to 2012)  VoIP  PBX Systems  IIS  .Net  EMC Additional skills and abilities: Accomplished Camera Operator for Live Television Broadcasts of AHL Hockey, H.S. Basketball, and H.S. Football and Photographer. Certified PADI/NAUI SCUBA diver.