Tiffany Herring, a pharmacy manager, writes a letter of recommendation for DeAnna Forfa, who is applying for a position. Herring describes Forfa's 3 years of experience as a certified pharmacy technician, noting her strong organizational, interpersonal, and detail-oriented skills. Herring highlights that Forfa was meticulous and able to multitask under pressure. When staffing changes occurred, Forfa took on more work and trained new employees. Herring recommends Forfa for employment, confident that her empathy and customer service would make her an outstanding addition.