DevOps is not a strategy
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The document discusses that DevOps is not a strategy on its own, but can help operationalize an organization's strategy. It provides context around what strategy and operations are, and how DevOps relates. Specifically, DevOps aims to increase reliability, availability, and minimize disruptions - which can help achieve a strategic goal like regaining profitability. For DevOps to be effective, it requires coherence between the strategic intent, operating intents, and tactical execution.
![¡°[N]o plan of operations
extends with any certainty
beyond the first contact with
the main hostile force.¡±
-- Helmuth von Moltke in ¡°On
Strategy¡±
@CATSWETEL](https://image.slidesharecdn.com/devopsdaysatlupload-170427180537/85/DevOps-is-not-a-strategy-17-320.jpg)
![What is operations?
¡°[N]o plan of operations extends with any certainty
beyond the first contact with the main hostile force.¡±
-- Helmuth von Moltke in ¡°On Strategy¡±
The WHAT
@CATSWETEL](https://image.slidesharecdn.com/devopsdaysatlupload-170427180537/85/DevOps-is-not-a-strategy-18-320.jpg)
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DevOps is not a strategy
- 1. Devops is not a strategy @CATSWETEL
- 3. ¡°Your scientists were so preoccupied with whether or not they could, they didn¡¯t stop to think if they should.¡± Dr Ian Malcom @CATSWETEL
- 4. ¡°Your scientists were so preoccupied with whether or not they could, they didn¡¯t stop to think if they should.¡± Dr Ian Malcom @CATSWETEL
- 5. @CATSWETEL ¡°Your TECHNOLOGISTS? CONSULTANTS? were so preoccupied with whether or not they could, they didn¡¯t stop to think if they should.¡±
- 8. Devops is not a strategy. @CATSWETEL
- 10. What is strategy? A decision filter for an entire organization Diagnosis, guiding policies, coherent actions Strategy Kernel from Good Strategy, Bad Strategy by Richard Rumelt Long term Not left asking why @CATSWETEL
- 12. ¡°As I¡¯m sure you are aware, we need to regain profitability. To do that, we need to increase our market share and average order sizes.¡± --Steve CEO of Parts Unlimited in The Phoenix Project
- 13. Devops is not a strategy. @CATSWETEL
- 15. From a strategic perspective, What is DevOps? @CATSWETEL
- 16. From a strategic perspective, What is DevOps? @CATSWETEL
- 17. ¡°[N]o plan of operations extends with any certainty beyond the first contact with the main hostile force.¡± -- Helmuth von Moltke in ¡°On Strategy¡± @CATSWETEL
- 18. What is operations? ¡°[N]o plan of operations extends with any certainty beyond the first contact with the main hostile force.¡± -- Helmuth von Moltke in ¡°On Strategy¡± The WHAT @CATSWETEL
- 19. Brian Birzer http://www.brianbirzer.com, CC BY 2.0 I never have a plan of operations. Everyone has a plan until they get punched in the mouth.
- 20. ¡°You want the IT systems to be reliable and available, and for the business to be able to depend upon them. You want disruptions to normal operations kept to an absolute minimum so that the business can focus on getting Phoenix done.¡± Bill, VP of IT Ops (and narrator) @CATSWETEL
- 21. Phoenix is the way we will regain profitability. In order to successfully deploy Phoenix, we need Reliability Availability Minimize disruptions to business @CATSWETEL
- 22. CAB and change wall Project freeze Project Unicorn TACTICS
- 26. STRATEGY OPERATIONS OPERATIONS OPERATIONS TACTICS TACTICS TACTICSTACTICS TACTICS TACTICS TACTICS TACTICS TACTICS @CATSWETEL
- 27. STRATEGY OPERATIONS OPERATIONS OPERATIONS TACTICS TACTICS TACTICSTACTICS TACTICS TACTICS TACTICS TACTICS TACTICS BACKBRIEF CATCHBALL @CATSWETEL
- 28. What makes devops special? How does strategy deployment go wrong? @CATSWETEL
- 30. STRATEGY OPERATIONS OPERATIONS OPERATIONS TACTICS TACTICS TACTICSTACTICS TACTICS TACTICS TACTICS TACTICS TACTICS @CATSWETEL
- 33. STRATEGIC INTENT OPERATING INTENT OPERATING INTENT OPERATING INTENT TACTICAL INTENT TACTIC S TACTIC S TACTIC S TACTIC S TACTIC S TACTIC S TACTIC S TACTIC S TACTICAL INTENT TACTICAL INTENT TACTICAL INTENT TACTICAL INTENT TACTICAL INTENT TACTICAL INTENT TACTICAL INTENT TACTICAL INTENT STRATEGIC INTENT Long term, why OPERATING INTENT Mid term, what TACTICAL INTENT Short term, how @CATSWETEL
- 34. Devops is not a strategy. @CATSWETEL
- 36. You might need DevOps if you¡¯re hearing... Worked on my machine! Now what? I¡¯m dreading annual reviews. We¡¯ll only make the deadline if we outsource it. @CATSWETEL
- 37. WHAT YOU HEAR WHAT THEY MEAN Worked on my machine! We are hopelessly siloed and disconnected from the value of our work. Now what? I can¡¯t connect that directive to anything actionable. I¡¯m dreading annual reviews. The way I am measured isn¡¯t aligned with my peers in other teams and/or the strategic direction of the organization. We¡¯ll only make the deadline if we outsource it. Internal IT is being held hostage by technical debt and/or overly constrained and unable to produce value.
- 38. Devops is not a strategy. (But it can be a great way to operationalize/enable a strategy.) @CATSWETEL
Editor's Notes
- #2: The language you need to talk with your peers, your managers, your directors, other directors, VPs, etc. Make you question everything you do. My dad worked in ops type roles for almost thirty years He got his first ops job in a ¡°data center migration¡± meaning he was a huge dude that could move the huge servers across the street He and I have many times argued about his assertion that THERE IS NO SUCH THING AS TECHNOLOGY STRATEGY
- #3: If there¡¯s no such thing as technology strategy, why the hell are so many people trying to sell just that? We¡¯re going devops! What is it that you think Devops is going to do for you?
- #4: The righter we do the wrong thing, the wronger we become. -- Ackoff
- #5: The righter we do the wrong thing, the wronger we become. -- Ackoff
- #6: The righter we do the wrong thing, the wronger we become. -- Ackoff By dotCloud, Inc. - File:Docker (container engine) logo.png, Apache License 2.0, https://commons.wikimedia.org/w/index.php?curid=52332268 By Ansible.com - https://github.com/gilbarbara/logos/blob/master/logos/ansible.svg, Public Domain, https://commons.wikimedia.org/w/index.php?curid=52280850 By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=25998353
- #8: If we are making the WRONG thing, laboring in pursuit of something that will NOT get us closer to our goal (mid and long term), then why would we want to achieve that thing more quickly and with less errors? The righter we do the wrong thing, the wronger we become. -- Ackoff
- #9: What does it take to GO TO MARKET?
- #10: Strategy (from Greek ¦Ò¦Ó¦Ñ¦Á¦Ó¦Ç¦Ã?¦Á strat¨¥gia, "art of troop leader; office of general, command, generalship A tactic (from the Ancient Greek ¦Ó¦Á¦Ê¦Ó¦É¦Ê? taktike meaning "art of arrangement")
- #11: Strategy (from Greek ¦Ò¦Ó¦Ñ¦Á¦Ó¦Ç¦Ã?¦Á strat¨¥gia, "art of troop leader; office of general, command, generalship A tactic (from the Ancient Greek ¦Ó¦Á¦Ê¦Ó¦É¦Ê? taktike meaning "art of arrangement")
- #12: Change to a picture of me w/ the phoenix project
- #14: What does it take to GO TO MARKET?
- #15: Strategy (from Greek ¦Ò¦Ó¦Ñ¦Á¦Ó¦Ç¦Ã?¦Á strat¨¥gia, "art of troop leader; office of general, command, generalship A tactic (from the Ancient Greek ¦Ó¦Á¦Ê¦Ó¦É¦Ê? taktike meaning "art of arrangement")
- #16: Strategy (from Greek ¦Ò¦Ó¦Ñ¦Á¦Ó¦Ç¦Ã?¦Á strat¨¥gia, "art of troop leader; office of general, command, generalship A tactic (from the Ancient Greek ¦Ó¦Á¦Ê¦Ó¦É¦Ê? taktike meaning "art of arrangement")
- #17: Strategy (from Greek ¦Ò¦Ó¦Ñ¦Á¦Ó¦Ç¦Ã?¦Á strat¨¥gia, "art of troop leader; office of general, command, generalship A tactic (from the Ancient Greek ¦Ó¦Á¦Ê¦Ó¦É¦Ê? taktike meaning "art of arrangement")
- #18: Chief of Staff of The PRUSSIAN army. Knew 7 languages and was an artist. Everyone talked about STRATEGY and TACTICS. Von Moltke introduced this idea of OPERATIONS where strategy was translated into a more near term direction.
- #19: Strategy (from Greek ¦Ò¦Ó¦Ñ¦Á¦Ó¦Ç¦Ã?¦Á strat¨¥gia, "art of troop leader; office of general, command, generalship A tactic (from the Ancient Greek ¦Ó¦Á¦Ê¦Ó¦É¦Ê? taktike meaning "art of arrangement")
- #20: Where we combine PROACTIVE (strategy) with REACTIVE By Brian Birzer http://www.brianbirzer.com, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=45750215 Strategy (from Greek ¦Ò¦Ó¦Ñ¦Á¦Ó¦Ç¦Ã?¦Á strat¨¥gia, "art of troop leader; office of general, command, generalship A tactic (from the Ancient Greek ¦Ó¦Á¦Ê¦Ó¦É¦Ê? taktike meaning "art of arrangement")
- #23: 100% on the cloud Decrease costs Respond to the market more quickly Don¡¯t go out of business This isn¡¯t always because people are doing bad things, right? There was a time when everything was ready for review and just sitting there because the horizontal communication was so bad. You¡¯re left waiting for everything to go up to the first vertical you have in common with the folks in conflict, then back down to you.
- #24: Strategy (from Greek ¦Ò¦Ó¦Ñ¦Á¦Ó¦Ç¦Ã?¦Á strat¨¥gia, "art of troop leader; office of general, command, generalship A tactic (from the Ancient Greek ¦Ó¦Á¦Ê¦Ó¦É¦Ê? taktike meaning "art of arrangement")
- #25: Strategy (from Greek ¦Ò¦Ó¦Ñ¦Á¦Ó¦Ç¦Ã?¦Á strat¨¥gia, "art of troop leader; office of general, command, generalship A tactic (from the Ancient Greek ¦Ó¦Á¦Ê¦Ó¦É¦Ê? taktike meaning "art of arrangement")
- #26: Strategy (from Greek ¦Ò¦Ó¦Ñ¦Á¦Ó¦Ç¦Ã?¦Á strat¨¥gia, "art of troop leader; office of general, command, generalship A tactic (from the Ancient Greek ¦Ó¦Á¦Ê¦Ó¦É¦Ê? taktike meaning "art of arrangement")
- #29: Strategy (from Greek ¦Ò¦Ó¦Ñ¦Á¦Ó¦Ç¦Ã?¦Á strat¨¥gia, "art of troop leader; office of general, command, generalship A tactic (from the Ancient Greek ¦Ó¦Á¦Ê¦Ó¦É¦Ê? taktike meaning "art of arrangement")
- #35: What does it take to GO TO MARKET?
- #36: If we are making the WRONG thing, laboring in pursuit of something that will NOT get us closer to our goal (mid and long term), then why would we want to achieve that thing more quickly and with less errors? The righter we do the wrong thing, the wronger we become. -- Ackoff
- #39: What does it take to GO TO MARKET?