際際滷

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Digital Marketing Mix
for B2B Business
By shiddiq@inagri.asia
DEFINE 4P , 4C AND 4E
Digital Marketing Mix
FIRST STEP : DISCOVERY
Content should be focused on your
buyers pain points  not your
product or brand.
Ask several question to your
customer :
 What can I help ?
 What is your pain point ?
Dont forget tell them what you do
 Set KPI how many customer you
can attract and engage
DISCOVERY - RESEARCH
72% of buyers will turn to Google. The
first stage of research begins with
general search terms as buyers explore
the options at their disposal. Buyers are
usually looking for educational material,
customer reviews, and testimonials.At this stage you must
 Create SEO and SEM Campaign in
google.
 Press Release and create article in
online media (7-10 online media)
 Create Blog Post (3-5) post
 Create digital presence in social
media ( twitter,fb,linked in,instagram)
 Ask testimonial / Endorsement
DISCOVERY : SET KPI
SECOND STAGE : CONSIDERATION
According to Pardots State of Demand Generation
report, 70% of buyers return to Google at least 2-3
times during the course of their research, diving
even deeper into each companys specific offerings
to see how they can address their particular pain
points.
CONSIDERATION - DEMO
Potential customer will reduce options into 2
potential vendor. This is the stage where theyll start
reaching out to sales reps for further inquiries or
personalized product demos.
DISCOVERY : SET KPI
THIRD STAGE : CONVERTION
Before getting too close to decision time, most
buyers will have to secure buy-in from upper
management. Any purchase that involves a
monetary investment is going to require sign-off by
c-level execs, so your buyers are going to begin
focusing on content that contains information
about pricing, ROI, and the bottom line to justify
their expenditure.
CONVERTION - DECISION
Once your buyers have the support of upper
management, theyre ready to select a vendor and
make a purchase. At this point, theyll start thinking
about preparation, implementation, quick start
costs, and customer support  the final items that
will determine which solution best fits their needs
and budget.
DISCOVERY : SET KPI
FOURTH STAGE : RETENTION STAGE
DISCOVERY : SET KPI
FIFTH STAGE - ADVOCATE
How do customers
perceive our brand?
DISCOVERY : SET KPI
RESOURCE
 http://www.pardot.com/buyer-journey/
 http://www.mckinsey.com/business-functions/marketing-and-
sales/our-insights/the-consumer-decision-journey
 http://www.pardot.com/blog/5-marketing-kpis-the-c-suite-actually-
cares-about-how-to-calculate-them/

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Digital Marketing Mix

  • 1. Digital Marketing Mix for B2B Business By shiddiq@inagri.asia
  • 2. DEFINE 4P , 4C AND 4E
  • 4. FIRST STEP : DISCOVERY Content should be focused on your buyers pain points not your product or brand. Ask several question to your customer : What can I help ? What is your pain point ? Dont forget tell them what you do Set KPI how many customer you can attract and engage
  • 5. DISCOVERY - RESEARCH 72% of buyers will turn to Google. The first stage of research begins with general search terms as buyers explore the options at their disposal. Buyers are usually looking for educational material, customer reviews, and testimonials.At this stage you must Create SEO and SEM Campaign in google. Press Release and create article in online media (7-10 online media) Create Blog Post (3-5) post Create digital presence in social media ( twitter,fb,linked in,instagram) Ask testimonial / Endorsement
  • 7. SECOND STAGE : CONSIDERATION According to Pardots State of Demand Generation report, 70% of buyers return to Google at least 2-3 times during the course of their research, diving even deeper into each companys specific offerings to see how they can address their particular pain points.
  • 8. CONSIDERATION - DEMO Potential customer will reduce options into 2 potential vendor. This is the stage where theyll start reaching out to sales reps for further inquiries or personalized product demos.
  • 10. THIRD STAGE : CONVERTION Before getting too close to decision time, most buyers will have to secure buy-in from upper management. Any purchase that involves a monetary investment is going to require sign-off by c-level execs, so your buyers are going to begin focusing on content that contains information about pricing, ROI, and the bottom line to justify their expenditure.
  • 11. CONVERTION - DECISION Once your buyers have the support of upper management, theyre ready to select a vendor and make a purchase. At this point, theyll start thinking about preparation, implementation, quick start costs, and customer support the final items that will determine which solution best fits their needs and budget.
  • 13. FOURTH STAGE : RETENTION STAGE
  • 15. FIFTH STAGE - ADVOCATE How do customers perceive our brand?
  • 17. RESOURCE http://www.pardot.com/buyer-journey/ http://www.mckinsey.com/business-functions/marketing-and- sales/our-insights/the-consumer-decision-journey http://www.pardot.com/blog/5-marketing-kpis-the-c-suite-actually- cares-about-how-to-calculate-them/