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DinesS_new Resume 2015
- 1. DIRECTOR /GENERAL MANAGER - OPERATIONS & LOGISTICS Process Improvement / Global Supply Chain / Capacity Management / Cost Reduction / Benchmarking./ New Business Support / Planning / Inventory Control / Vendor Management / Procurement / Training Six Sigma Green Belt Operations executive with international shipping experience and proven results in process improvements, cost optimization and logistics enhancements. Proven expertise in streamlining tasks, scrutinizing procurement and utilizing benchmarking to create cost controls that lead to increased profits. Recognized for keeping focus on customer service and maintaining high ethical standards. Proven track record of: • Improving processes and control metrics to gain competitive advantages • Recruiting, managing and mentoring high-performance, cross- functional teams • Applying Best Practices principles to improve productivity and margins • Collaborating with Sales and Marketing to help boost revenues Earned multiple Certifications in Material Handling, Stowage, Vessel Operation and Maintenance, Firefighting and Safety at the National Sea Training College, Gravesend, England. Licensed Mariner HAZMAT training. SAP/ISO9001 and ISO14001 experience. Member of APICS. Conversant in Spanish and Portuguese. Selected Accomplishments Increased Production and Improved efficiencies. Vehicle Services Americas. As Head of operations increased vehicle modification productivity by 30% while decreasing head-on by 10 to 20 %t. Efficiency gains of 30-40% achieved leading to increase in revenue and contribution. Developed Global Hub and Spoke concept for Wallenius Wilhelmsen Logistics. Network Optimization project led to reduced dwell time in trans-shipment locations and decreased global transit times. This enabled faster to market conditions for clients and a saved millions in inventory carrying costs. Reengineered operations for Wallenius Wilhelmsen Logistics. WWL profitability needed analysis. Determined root causes were outdated processes. Reduced accounting reconciliation times from 120 days to 45. Revamped vendor payment terms to improve cash flow. Reduced costs by 27% without sacrificing customer satisfaction rates. Designed rigid cost control measures in Hapag-Lloyd Brazil operations, saving $6M. Vendor increases of 10%+ were common place upon my arrival at H-LB. Renegotiated all vendor contracts. Built business case for freezing rates at current levels and began negotiating discounts. Saved $2M per year for three years running. Improved capacity 10% while lowering headcount 40%. Discovered H-LB logistics were disorganized and spread over four business units. Poor productivity led to customer service
- 2. failures and increasing operational cost. Redesigned control into one unit. Implemented and monitored benchmarks. Increased capacity while saving $1M. Revamped NY/NJ port operations and logistics for Hapag-Lloyd America. Upon taking position, discovered Port operations team fell short on achieving optimum productivity. Reorganized according to identified skill sets and core competencies. Instituted benchmarking of each department, turning group into results-driven operation. Played key role in merging two post-merger cultures. Company purchased competitor line whose organization was larger than Hapag-Lloyd. Selected as key player in the integration of personnel into Hapag-Lloyd culture and systems environment. Built integration plan and was selected as corporate trainer during this period. Worked with Sales and Marketing to retain top clients. Hapag-Lloyd sales efforts were hampered by poor supply chain solutions being offered to core clients, Met with top clients to analyze logistical issues. Systematically designed customer-specific solutions. Retained top clients, gaining larger share of their business. Career History Operations Manager, (Head of Operations managing Ford Motor Company Account). WWL Vehicle Services Americas Inc. (a Division of Wallenius Wilhelmsen Logisitcs) March 2014 to June 2015. As operational head managed a department of 100-150 personnel involved in the processing and production of Import/Export vehicles on behalf of Ford Motor Company. Directed production and vehicle distribution efforts to ensure all customer KPI's were achieved, General Manager, Network Optimization. Wallenius Wilhelmsen Logisitcs, June 2012 to March 2014. Development of logistical solutions focusing on providing factory to dealer solutions for Caterpillar Inc. Consultant / Interim GM, Wallenius Wilhelmsen Logistics, 2011. Working onsite in Brazil, implemented administrative and operational plans developed in April as Logistics Consultant. Identified KPI targets and reorganized daily operations with a strong focus on execution to ensure optimum performance of internal and external stakeholders. Director of Operations and Logistics, Hapag-Lloyd Brazil Ltda. 2007 to 2010. Managed operations and cost accountability for all ships, marine terminal, depot and value-added services. Established and maintained budgets of $60M USD while managing 22 direct reports. Streamlined processes and solved any issues that arose. Manager of NY/NJ Operations and Logistics, Hapag-Lloyd America Inc., 1999 to 2006. Directed and coordinated efforts of a nine-person Port Operations department, as well as ensuring marine terminal performance, including domestic subcontractors such as railroads and motor carriers. Provided long-term forecasting for all equipment. Manager of Logistics and Maintenance, Hapag-Lloyd America Inc., 1992 to 1999. Directed operations for 8000 intermodal chassis operating in North America and 750 portable generator sets in North and Latin America. Provided inventory analysis regarding existing and future equipment requirements. Led training and development